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Automatic Data Processing (ADP) Customer Service Executive Interview Questions and Answers

Updated 6 Sep 2023

2 interviews found

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Customer Service Executive Interview Questions

user image Anonymous

posted on 6 Sep 2023

Interview experience
Rating 4
Good
Difficulty level
Moderate
Duration
2-4 weeks
Result
Selected Selected

I was interviewed in Mar 2023.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (2 Questions)

3

One-on-one Round (2 Questions)

  • Q1. Work experience and skills
  • Q2. In this round you will be grilled so be prepared beforehand. Don't worry if you make a mistake you'll be given couple of chances but don't assume you've been se...read more
4

One-on-one Round (2 Questions)

  • Q1. Brief about yourself
  • Q2. Emphasize only on your work experience and family background. Tell them what you've achieved and learnt from the previous organisation and don't say negatives. ...read more

Interview Preparation Tips

Interview preparation tips for other job seekers - Go through my above shared Q and A details and read carefully what's written

Customer Service Executive Interview Questions

user image Anonymous

posted on 31 Jul 2021

Interview Questions

Interview questions from similar companies

Interview experience
Rating 4
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Dec 2022.

2 Interview Rounds

1

Assessment test 4 round Round (1 Question)

  • Q1. The first round the ask aptitude and basic communication english test. If you have relevant knowledge about english you can answer it.
2

HR Round (2 Questions)

Interview Preparation Tips

Topics to prepare for Amazon Web Services Customer Service Executive interview:
  • English Language
  • Communication Skills
Interview preparation tips for other job seekers - For this service role you have to know very good communication skills and english Proficiency.
Interview experience
Rating 4
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
No response

I applied via Company Website and was interviewed in Aug 2023.

2 Interview Rounds

1

Group Discussion Round

Education system in india topic

2

Technical Round (1 Question)

Interview Preparation Tips

Interview preparation tips for other job seekers - Medium level interview

Top skills recommended for Freshworks Customer Support Associate interview

Insights by AmbitionBox
  • Account Management
  • Customer Engagement
  • HTML
  • Javascript
  • Machine Learning
  • Natural Language Processing
  • SAAS
  • SAN

I applied via LinkedIn and was interviewed in Mar 2022.

3 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. Interview with the hiring manager Answering background questions such as ''tell me about yourself''
  • Q2. ''how do you see yourself in 5 years''
2

Group Discussion Round

Panel interview with the team leaders (4).

Answering competency based questions such as ''tell e about a time when you work under pressure''...

3

Assignment Round

Writing an example of how you would solve an issue with a client

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare in advance and research about the company and its culture.

Top skills recommended for Red Hat Customer Support Executive interview

Insights by AmbitionBox
  • Chinese
  • Communication Skills
  • Customer Experience
  • Customer Service
  • Customer Support Operations
  • JLPT
  • Japanese

I applied via Company Website and was interviewed in Sep 2020.

1 Interview Round

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be proactive and speedy..

I applied via LinkedIn and was interviewed in Aug 2022.

2 Interview Rounds

1

Aptitude Test Round

Interview with team lead managers.

Answering back ground questions such as ''tell me about yourself'', ''where do you see yourself in 5 years'' ...

2

Group Discussion Round

Panel interview.

Answering competency based question such as .. 'tell me about a time when you''...

Interview Preparation Tips

Topics to prepare for Red Hat Customer Service Representative interview:
  • open source
Interview preparation tips for other job seekers - Prepare in advance
Learn about the company culture
Interview experience
Rating 5
Very good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Jul 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Assignment Round

There are question in 1st section of Verbal (easy to moderate). After clearing that a kind of Psychometric test which is just depend on you behavior or what you are. In last if you cleared all these There is versant test.

3

One-on-one Round (2 Questions)

  • Q1. HR round. One on one discussion which is quite easy and basic Q&A e.g. About yourself, past experience, what do you know about amazon etc.
  • Q2. What do you know About Customer service?
Interview experience
Rating 4
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Dec 2022.

2 Interview Rounds

1

Assessment test 4 round Round (1 Question)

  • Q1. The first round the ask aptitude and basic communication english test. If you have relevant knowledge about english you can answer it.
2

HR Round (2 Questions)

Interview Preparation Tips

Topics to prepare for Amazon Web Services Customer Service Executive interview:
  • English Language
  • Communication Skills
Interview preparation tips for other job seekers - For this service role you have to know very good communication skills and english Proficiency.
Interview experience
Rating 4
Good
Difficulty level
-
Duration
-
Result
-

I applied via Apna Jobs and was interviewed before Oct 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Aptitude Test Round

Just English and logical questions

3

One-on-one Round (3 Questions)

Automatic Data Processing (ADP) Interview FAQs

How many rounds are there in Automatic Data Processing (ADP) Customer Service Executive interview?
Automatic Data Processing (ADP) interview process usually has 4 rounds. The most common rounds in the Automatic Data Processing (ADP) interview process are One-on-one Round, Resume Shortlist and HR.
What are the top questions asked in Automatic Data Processing (ADP) Customer Service Executive interview?

Some of the top questions asked at the Automatic Data Processing (ADP) Customer Service Executive interview -

  1. Tell me about ...read more
  2. In this round you will be grilled so be prepared beforehand. Don't worry if you...read more

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Automatic Data Processing (ADP) Customer Service Executive Salary
based on 33 salaries

Average annual salary

6.2 Lakhs
₹2.8 L/yr - ₹7.8 L/yr
106% more than the average Customer Service Executive Salary in India
View more details

Automatic Data Processing (ADP) Customer Service Executive Reviews and Ratings

based on 9 reviews

4.8

Rating in categories

 4.9

Skill development

 4.8

Work-Life balance

 5.0

Salary & Benefits

 4.7

Job Security

 4.7

Company culture

 4.8

Promotions/Appraisal

 4.8

Work Satisfaction

Explore 9 Reviews and Ratings
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