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Automatic Data Processing (ADP) Product Support Specialist Interview Questions and Answers

Updated 11 Oct 2021

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Product Support Specialist Interview Questions

user image Anonymous

posted on 7 Oct 2021

I applied via campus placement at Sastra University and was interviewed in Apr 2021.

5 Interview Rounds

Interview Questions

  • Q1. Discussed deeply about the project I did in my college. They given me various scenarios and test cases asked me an idea on how will approach that problem. DBMS ...read more

Interview Preparation Tips

Interview preparation tips for other job seekers - Be strong enough in DBMS and SQL.

Top skills recommended for Automatic Data Processing (ADP) Product Support Specialist interview

Insights by AmbitionBox
  • Product Support
  • Technical Support
  • Customer Satisfaction
  • Equity
  • Customer Service
  • Interpersonal Skills
  • Helpdesk
  • Monitoring

Interview questions from similar companies

Interview experience
Rating 4
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Jul 2022.

6 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Technical Round (2 Questions)

  • Q1. Most of the questions were scripting related
  • Q2. There were few questions regarding ServiceNow Core functionalities
3

Technical Round (1 Question)

  • Q1. The Questions were asked about scripting and debugging
4

Technical Round (1 Question)

  • Q1. Questions were asked regarding servicenow scripting and functionalities
5

One-on-one Round (1 Question)

  • Q1. It was an managerial round where they evaluate your behaviour skills and attitude
6

HR Round (1 Question)

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare ServiceNow fundamentals and basics , Be excellent in your scripting skills

Top skills recommended for ServiceNow Technical Support Engineer interview

Insights by AmbitionBox
  • Technical Support
  • Unix
  • Windows
  • Consulting
  • Eclipse
  • Javascript
  • Troubleshooting
  • customer support
Interview experience
Rating 5
Very good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Sep 2022.

5 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Aptitude Test Round

Reasoning, Quantative aptitude, Verbal its around 45 mins

3

Group Discussion Round

MBA graduates Vs B.Tech graduates who can have great qualities for a good leader and manage the things and leadership qualities.

4

Technical Round (2 Questions)

5

HR Round (3 Questions)

  • Q1. About Academic projects and some situation based questions
  • Q2. What are the difficulties you have faced in your project how you overcome this problem and what are the technologies and tools that used in the project
  • Q3. How you can work under overloaded tasks

Top skills recommended for Tekion Application Support Engineer interview

Insights by AmbitionBox
  • Application Support
  • Product Support
  • Troubleshooting
  • Communication Skills
  • Machine Learning
  • Automotive
  • Big Data
  • Coding
Interview experience
Rating 3
Average
Difficulty level
Hard
Duration
2-4 weeks
Result
Not Selected

I was interviewed in Mar 2024.

1 Interview Round

1

Technical Round (2 Questions)

Interview experience
Rating 4
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Mar 2023.

1 Interview Round

1

Technical Round (4 Questions)

Interview Preparation Tips

Interview preparation tips for other job seekers - We will learn alot in Citrix from customer facing to knowledge.
Salary is also very nice , shift allowance is superb.
They provide food , fruits , snacks , cab .
But job is also loaded .

Top skills recommended for Citrix Technical Support Engineer interview

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  • Arp
  • DNS
  • Firewall
  • HTTP
  • IDS
  • IP
  • IPS
  • LAN
Interview experience
Rating 4
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
No response

I applied via Company Website and was interviewed in Aug 2023.

2 Interview Rounds

1

Group Discussion Round

Education system in india topic

2

Technical Round (1 Question)

Interview Preparation Tips

Interview preparation tips for other job seekers - Medium level interview

Top skills recommended for Freshworks Customer Support Associate interview

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  • Account Management
  • Customer Engagement
  • HTML
  • Javascript
  • Machine Learning
  • Natural Language Processing
  • SAAS
  • SAN
Interview experience
Rating 4
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
-

I applied via Job Portal and was interviewed in Jan 2024.

1 Interview Round

1

Technical Round (1 Question)

Top skills recommended for Oracle Technical Support Engineer interview

Insights by AmbitionBox
  • SQL
  • Technical Support
  • Application Support
  • Troubleshooting
  • customer support
  • AWS
  • Cloud
  • Computer science
Interview experience
Rating 3
Average
Difficulty level
-
Duration
-
Result
-

1 Interview Round

1

Technical Round (2 Questions)

Top skills recommended for NICE Technical Support Engineer interview

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  • Technical Support
  • Troubleshooting
  • Networking
  • customer support
  • Linux
  • Computer science
  • SIP
  • Windows
Interview experience
Rating 4
Good
Difficulty level
Moderate
Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Aug 2022.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

One-on-one Round (1 Question)

  • Q1. Tell me about your daily activities. How do you manage issues?
3

One-on-one Round (1 Question)

  • Q1. Tell about yourself and how do you work on tickets
4

One-on-one Round (1 Question)

Top skills recommended for SPRINKLR Product Support Engineer interview

Insights by AmbitionBox
  • Product Support
  • Social Media
  • Troubleshooting
  • customer support
  • Analytical
  • Linux
  • Workflow
  • Medical

I applied via LinkedIn and was interviewed in Mar 2022.

3 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. Interview with the hiring manager Answering background questions such as ''tell me about yourself''
  • Q2. ''how do you see yourself in 5 years''
2

Group Discussion Round

Panel interview with the team leaders (4).

Answering competency based questions such as ''tell e about a time when you work under pressure''...

3

Assignment Round

Writing an example of how you would solve an issue with a client

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare in advance and research about the company and its culture.

Top skills recommended for Red Hat Customer Support Executive interview

Insights by AmbitionBox
  • Chinese
  • Communication Skills
  • Customer Experience
  • Customer Service
  • Customer Support Operations
  • JLPT
  • Japanese

Automatic Data Processing (ADP) Interview FAQs

How to prepare for Automatic Data Processing (ADP) Product Support Specialist interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Automatic Data Processing (ADP). The most common topics and skills that interviewers at Automatic Data Processing (ADP) expect are Product Support, Technical Support, Customer Satisfaction, Equity and Customer Service.

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based on 1 Automatic Data Processing (ADP) interview
Campus Placement
100%
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Low Confidence means the data is based on a small number of responses received from the candidates.

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Automatic Data Processing (ADP) Product Support Specialist Salary
based on 16 salaries

Average annual salary

5.3 Lakhs
₹4 L/yr - ₹7.4 L/yr
16% less than the average Product Support Specialist Salary in India
View more details

Automatic Data Processing (ADP) Product Support Specialist Reviews and Ratings

based on 1 review

5.0

Rating in categories

 3.0

Skill development

 5.0

Work-Life balance

 4.0

Salary & Benefits

 5.0

Job Security

 5.0

Company culture

 3.0

Promotions/Appraisal

 5.0

Work Satisfaction

Explore 1 Review and Rating
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