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AISATS

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3.5

based on 188 Reviews

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  • About
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AISATS Interview Questions and Answers

Updated 27 Oct 2024
Popular Designations

AISATS Interview Experiences

10 interviews found

Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 27 Oct 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

Tell me about your hobbies?

Round 2 - HR 

(3 Questions)

  • Q1. Tell me about yourself?
  • Ans. 

    Experienced customer service executive with a passion for helping customers and resolving issues efficiently.

    • Over 5 years of experience in customer service roles

    • Strong communication and problem-solving skills

    • Ability to handle difficult customers and resolve conflicts

    • Proficient in using CRM systems and other customer service tools

    • Received multiple awards for outstanding customer service performance

  • Answered by AI
    Add your answer
  • Q2. What is custom service executive?
  • Ans. 

    A customer service executive is a professional who interacts with customers to handle inquiries, complaints, and provide information about products or services.

    • Responsible for addressing customer concerns and resolving issues

    • Providing information about products or services

    • Handling customer inquiries via phone, email, or in person

    • Maintaining customer satisfaction and building relationships

    • Processing orders and returns

    • Ex...

  • Answered by AI
    Add your answer
  • Q3. Tell me about your family background?
  • Add your answer

Customer Service Executive Interview Questions asked at other Companies

Q1. How would you handle a situation where a customer receives non-vegetarian food instead of vegetarian food?
View answer (40)
Anonymous

Csa Supervisor Interview Questions & Answers

user image Anonymous

posted on 16 Feb 2024

Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Jan 2024.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Introduce yourself
  • Add your answer
  • Q2. How to handle dangures situation?
  • Ans. 

    To handle dangerous situations as a CSA Supervisor, it is important to remain calm, assess the situation, and take appropriate action.

    • Stay calm and composed to avoid escalating the situation

    • Assess the level of danger and prioritize the safety of individuals involved

    • Follow established protocols and procedures for handling dangerous situations

    • Communicate effectively with team members and provide clear instructions

    • Seek as...

  • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Cool and relax

Csa Supervisor Interview Questions asked at other Companies

Q1. What are the advantages and disadvantages you have encountered?
View answer (1)
Anonymous

Passenger Service Agent Interview Questions & Answers

user image Anonymous

posted on 4 Nov 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Normal introduction about yourself
  • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Basics of aviation and airport
  • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and act natural, Airport experience will be prefer.

Passenger Service Agent Interview Questions asked at other Companies

Q1. If a passenger becomes very angry, how will you handle the situation?
View answer (2)
Anonymous

Ground Staff Interview Questions & Answers

user image Arvind Singh

posted on 14 Apr 2022

I applied via Walk-in and was interviewed in Oct 2021. There were 3 interview rounds.

Round 1 - Group Discussion 

The Topic was given of Women Empowerment, you should only speak if you have an idea of what you are Speaking and why, do not speak unnecessary things, and always co-operate with your members,let them speak, do not correct others just add things,Speak wisely, be selective on your words

Round 2 - One-on-one 

(5 Questions)

  • Q1. Tell me about yourself
  • Ans. Do not speak about your family, friends just tell them what you are capable of,tell them about your skills,your communication,your lessons from your life, Your school time skills, anything you are doing on daily basis to enhance your self and your surroundings.Your adaptability
  • Answered by Arvind Singh
    Add your answer
  • Q2. What are your strengths and weakness
  • Ans. This is the most common question in mostly interviews, to be honest I'll say be honest with them,do not make things and lie, they do not have problem with your strengths and weakness,the thing matters is what you are doing on daily basis to improve that and how much accept your mistakes
  • Answered by Arvind Singh
    Add your answer
  • Q3. Why do you want to join this company
  • Ans. Just reasearch the company before going for an interview , the achievements of the company, upcoming projects, current status
  • Answered by Arvind Singh
    Add your answer
  • Q4. What are your salary expectations
  • Ans. Do not be so open with them about your salary expectations, just turn the things up!!
  • Answered by Arvind Singh
    Add your answer
  • Q5. How will you survive in this company
  • Add your answer
Round 3 - Assignment 

Interview Preparation Tips

Interview preparation tips for other job seekers - Just go without hesitation and be confident, just show them that it's their loss by not selecting you!!

Ground Staff Interview Questions asked at other Companies

Q1. What is customer service ? How would you handle clients ? What is customer satisfaction?
View answer (7)
Anonymous

Interview Questions & Answers

user image Anonymous

posted on 20 Apr 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Introductions/Team work/challenges
  • Add your answer
Anonymous

Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 2 Apr 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
-
Result
Selected Selected

I applied via Walk-in and was interviewed before Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Tell me something about you
  • Add your answer
  • Q2. About my family background
  • Add your answer
  • Q3. My hobbies ,why do I want to join the company
  • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be possitive and keep smiling ..If you don’t know about any topic just tell them I don’t have any idea about the topic

Customer Service Executive Interview Questions asked at other Companies

Q1. How would you handle a situation where a customer receives non-vegetarian food instead of vegetarian food?
View answer (40)
Anonymous

Customer Service Associate Interview Questions & Answers

user image Anonymous

posted on 23 Mar 2022

I applied via Company Website and was interviewed in Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. Why should we hire you?
  • Add your answer
  • Q2. What are your salary expectations?
  • Add your answer
  • Q3. What are your strengths and weaknesses?
  • Add your answer
  • Q4. Tell me about yourself.
  • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident about your answers,
Don't say anything that you can't explain,
Be honest with HR.

Customer Service Associate Interview Questions asked at other Companies

Q1. A customer received a damaged product and wants to return it. How would you handle this situation and what would you include in an email response to the customer?
View answer (41)
Anonymous
Are these interview questions helpful?

Interview Questions & Answers

user image Anonymous

posted on 25 Oct 2021

Interview Questionnaire 

1 Question

  • Q1. Self introduction and asked about Hampi to check communication
  • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't afraid. Be bold and speak
Anonymous

Ground Staff Interview Questions & Answers

user image Anonymous

posted on 10 Apr 2022

I applied via Company Website and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test 

Bed prakash

Interview Preparation Tips

Interview preparation tips for other job seekers - Air Indiasatsairport service private limited

Ground Staff Interview Questions asked at other Companies

Q1. What is customer service ? How would you handle clients ? What is customer satisfaction?
View answer (7)
Anonymous

Customer Service Representative Interview Questions & Answers

user image shadab Ansari

posted on 9 Jul 2017

I appeared for an interview before Jul 2016.

Interview Questionnaire 

7 Questions

  • Q1. Tell me about yourself
  • Ans. 

    Experienced customer service representative with a passion for helping others and resolving issues efficiently.

    • Over 5 years of experience in customer service roles

    • Strong communication and problem-solving skills

    • Ability to remain calm and professional in high-pressure situations

    • Proven track record of exceeding customer satisfaction goals

  • Answered by AI
    View 2 more answers
  • Q2. Tell me about your past experience
  • Ans. 

    I have over 5 years of experience in customer service roles, including handling inquiries, resolving issues, and providing exceptional support.

    • Worked as a Customer Service Representative at XYZ Company for 3 years

    • Managed a high volume of customer inquiries via phone, email, and chat

    • Resolved customer complaints and issues in a timely and professional manner

    • Received positive feedback from customers for my excellent commu...

  • Answered by AI
    Add your answer
  • Q3. Tell me about the company
  • Ans. 

    Our company is a leading provider of innovative customer service solutions.

    • Company offers 24/7 customer support through phone, email, and live chat

    • Focus on personalized customer interactions to ensure satisfaction

    • Utilizes advanced CRM software to track customer inquiries and resolutions

  • Answered by AI
    Add your answer
  • Q4. How much salary are you expecting
  • Ans. 

    I am looking for a competitive salary based on my experience and skills.

    • I am open to discussing salary based on the responsibilities and benefits offered in the position.

    • I have researched the average salary range for Customer Service Representatives in this industry.

    • I am confident that my qualifications and experience warrant a competitive salary.

    • I am looking for a salary that reflects my skills and contributions to th...

  • Answered by AI
    Add your answer
  • Q5. How soon can you join us
  • Ans. 

    I can join within two weeks of receiving an offer.

    • I can start within two weeks of receiving an offer.

    • My current notice period is two weeks.

    • I am available to start immediately.

  • Answered by AI
    Add your answer
  • Q6. Do you have friends or relatives working in this company
  • Ans. 

    No, I do not have any friends or relatives working in this company.

    • I do not have any personal connections within the company.

    • I believe in maintaining professionalism and avoiding conflicts of interest.

    • I am excited about the opportunity to join a new team and make new connections.

  • Answered by AI
    Add your answer
  • Q7. How much salary were you getting in previous job
  • Ans. 

    I was earning $45,000 annually in my previous job.

    • Annual salary was $45,000

    • Received monthly paychecks of $3,750

    • Salary included benefits such as health insurance and retirement contributions

  • Answered by AI
    Add your answer

Interview Preparation Tips

Round: Resume Shortlist
Experience: Drop the resume at the office address

Round: HR Interview
Experience: Interviewer asked me these normal questions and I had explained every questions politely with a smile
Tips: keep smile during the interview, never answer in hurry, keep in mind about the way of gesture.

Round: HR Interview
Experience: A lady interviewer asked me all above mentioned questions, suggested me you don't need any references if you have the quality and capabilities.
Tips: Never share any bad experience about previous company, never tell the salary what you expect from them.

Skills: Inter Person Communication Skills

Customer Service Representative Interview Questions asked at other Companies

Q1. What is the difference between BPO and KPO?
View answer (3)
Anonymous

Top trending discussions

View All
Interview Tips & Stories
2w
devshacker007
·
ex -
Zizbey Consultancy
Job Chahiye Boss, Experience 3 Saal Ka — Lekin Salary Fresher Wali!
👔 HR: "Aapke paas Vue.js, React, Node.js, DevOps, AI sabka experience hai?" 👨‍💻 Main: "Haan, maine toh LinkedIn pe sabki post bhi like ki hai!😅" 🤖 Aaj kal interview mein skills se zyada "you must be available to work under pressure, weekends, and salary delay" pe focus hota hai! 💸 Salary expectation batate hi HR bolta hai — "Oh! We are looking for someone who is passionate... not someone who wants money!🏃‍♂️" 🚀 Lekin fir bhi hum apply karte ja rahe hain, kyunki ghar ke EMI aur Swiggy ke bill ne bhi promise kiya hai — "We will never leave you alone!" 📢 Dear companies, ab to job dedo — experience toh Zindagi bhi de rahi hai daily!
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More about working at AISATS
  • HQ - Mumbai, India
  • Aviation
  • 5k-10k Employees (India)
  • Urban Transport

AISATS Interview FAQs

How many rounds are there in AISATS interview?
AISATS interview process usually has 2 rounds. The most common rounds in the AISATS interview process are One-on-one Round, Resume Shortlist and HR.
What are the top questions asked in AISATS interview?

Some of the top questions asked at the AISATS interview -

  1. How to handle dangures situati...read more
  2. What is custom service executi...read more
  3. Basics of aviation and airp...read more
What are the most common questions asked in AISATS HR round?

The most common HR questions asked in AISATS interview are -

  1. What are your strengths and weakness...read more
  2. What are your salary expectatio...read more
  3. Why should we hire y...read more

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AISATS Interviews By Designations

  • AISATS Ground Staff Interview Questions
  • AISATS Customer Service Executive Interview Questions
  • AISATS Customer Service Associate Interview Questions
  • AISATS Passenger Service Agent Interview Questions
  • AISATS Csa Supervisor Interview Questions
  • AISATS Customer Service Representative Interview Questions

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Overall Interview Experience Rating

4/5

based on 4 interview experiences

Difficulty level

Easy 100%

Duration

Less than 2 weeks 100%
View more

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AISATS Reviews and Ratings

based on 188 reviews

3.5/5

Rating in categories

3.6

Skill development

3.5

Work-life balance

3.1

Salary

3.3

Job security

3.4

Company culture

2.7

Promotions

3.1

Work satisfaction

Explore 188 Reviews and Ratings
AISATS Salaries in India
Customer Service Agent
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₹1.5 L/yr - ₹3 L/yr

Customer Service Executive
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C.S.A
13 salaries
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₹1.1 L/yr - ₹2.5 L/yr

Airport Ground Staff
8 salaries
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₹1.5 L/yr - ₹3 L/yr

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