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Amazon
Proud winner of ABECA 2025 - AmbitionBox Employee Choice Awards
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I appeared for an interview in May 2025, where I was asked the following questions.
I want to do this work on online
I want to do this work more than 8 hour in a day
I am committed to dedicating my full availability to ensure exceptional customer service and support.
I am willing to work flexible hours, including evenings and weekends, to meet customer needs.
I can commit to overtime during peak seasons to ensure all customer inquiries are addressed promptly.
I prioritize my responsibilities and can adjust my schedule to accommodate urgent customer issues.
I appeared for an interview in Feb 2025.
Amazon customer service focuses on providing exceptional support, ensuring customer satisfaction, and resolving issues efficiently.
24/7 Availability: Customers can reach support anytime via chat, phone, or email.
Personalized Assistance: Representatives are trained to understand individual customer needs.
Easy Returns: Amazon offers a hassle-free return policy, allowing customers to return items within 30 days.
Proactive ...
Amazon is a global e-commerce and tech giant, known for its vast product selection and customer-centric services.
Founded by Jeff Bezos in 1994, Amazon started as an online bookstore.
It offers a wide range of products, from electronics to groceries, through its platform.
Amazon Prime provides members with benefits like free shipping and access to streaming services.
The company is also a leader in cloud computing with Ama...
I appeared for an interview in Jan 2025.
When do you set your time for treating a person A, B, or C?
I applied via Naukri.com and was interviewed in Jun 2024. There were 3 interview rounds.
I have well in mathematics, reasoning.
I have well in coding session
My aim in life is to create a positive impact through exceptional customer service and continuous personal growth.
To provide outstanding customer experiences, ensuring every interaction is memorable.
To develop my skills in communication and problem-solving, as seen in my previous role where I resolved 95% of customer issues on the first call.
To foster a collaborative team environment, contributing to a culture of suppo...
What people are saying about Amazon
I applied via Naukri.com and was interviewed in Jul 2023. There were 2 interview rounds.
My name is [Your Name].
My name is [Your Name].
I am [Your Name].
You can call me [Your Name].
My hobbies include reading, painting, and playing the guitar.
I enjoy reading books from various genres, such as mystery, fantasy, and self-help.
I find painting to be a great way to express my creativity and relax.
Playing the guitar allows me to unwind and learn new songs.
These hobbies help me maintain a balanced lifestyle and enhance my problem-solving skills.
Taufique . Sachin is good cricketer
Sameer yes
Zoya ya
Coding is very important to uproot to computer
Is best identify to personal reasons so aptitude
Indiansu su correo type motion detection generate
Assistant professor department of india post se
Assistant professor department of india post see you soon and other skills
I applied via Company Website and was interviewed in Aug 2022. There were 3 interview rounds.
I want to learn new customer service techniques and strategies to provide exceptional support.
Learn effective communication skills to better understand and assist customers
Gain knowledge about the company's products and services to provide accurate information
Develop problem-solving abilities to resolve customer issues efficiently
Improve time management skills to handle multiple customer inquiries simultaneously
I will take my job with dedication, empathy, and a focus on providing excellent customer service.
I will approach each customer interaction with a positive and helpful attitude.
I will actively listen to customers to understand their needs and concerns.
I will strive to find effective solutions to customer issues and provide timely assistance.
I will maintain a professional and courteous demeanor at all times.
I will contin...
What is your goal and how you take your goal vibe
I applied via Job Fair and was interviewed in Apr 2022. There were 2 interview rounds.
Dealt with a customer who was angry about a delayed delivery
Listened to their concerns and apologized for the inconvenience
Offered a discount on their next purchase as a gesture of goodwill
Provided regular updates on the status of their delivery
Followed up with the customer after the delivery to ensure their satisfaction
I would report the incident to my supervisor or HR department.
I would approach the colleague and ask them about the incident to confirm my suspicion.
I would then report the incident to my supervisor or HR department, providing any evidence or information I have.
I would not confront the colleague directly or take matters into my own hands.
I would maintain professionalism and confidentiality throughout the process.
I woul...
I applied via Job Fair and was interviewed in Aug 2022. There was 1 interview round.
I am a dedicated and experienced customer service professional with a passion for helping others.
Over 5 years of experience in customer service roles
Strong communication and problem-solving skills
Proven ability to handle difficult customers and resolve issues
Received multiple positive customer feedback and recognition
Proficient in using CRM software and handling high call volumes
I applied via Campus Placement and was interviewed in Apr 2022. There were 2 interview rounds.
Amazon is a multinational technology company that focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence.
Founded by Jeff Bezos in 1994
Started as an online marketplace for books
Expanded to sell a wide range of products and services
Offers Amazon Prime subscription service for fast shipping and access to streaming content
Developed popular devices like Kindle e-readers, Fire tablets, and Ech...
The duration of Amazon Customer Service interview process can vary, but typically it takes about less than 2 weeks to complete.
based on 9 interview experiences
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Duration
based on 43 reviews
Rating in categories
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