Get AmbitionBox App
Faster and better experience!
AmbitionBox
Interview Questions
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
i
Amazon
Compare
Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
Filter interviews by
Amazon Transaction Risk Investigator Interview Questions and Answers
24 Interview questions
Data structure is a way of organizing and storing data in a computer so that it can be accessed and modified efficiently.
Data structures define the way data is organized and stored in memory.
Examples include arrays, linked lists, stacks, queues, trees, and graphs.
Choosing the right data structure is important for optimizing performance and memory usage in software development.
Collections API is a set of tools and protocols that allow developers to interact with and manage collections of data.
Collections API provides methods for adding, removing, and updating items in a collection.
It allows developers to retrieve specific items from a collection based on various criteria.
Collections API can also include features for sorting and filtering data within a collection.
Examples of Collections ...
Implementing strict verification processes and utilizing advanced fraud detection technology can help reduce risk.
Implement multi-factor authentication for all transactions
Regularly update and monitor fraud detection systems
Train employees on recognizing and reporting suspicious activity
Fraudulent transactions, data breaches, chargebacks, identity theft
Fraudulent transactions: Customers using stolen credit card information to make purchases
Data breaches: Hackers gaining access to sensitive customer data
Chargebacks: Customers disputing transactions and requesting refunds
Identity theft: Criminals stealing personal information to make unauthorized purchases
What people are saying about Amazon
Factors include transaction amount, frequency, location, time, user behavior, and previous history.
Transaction amount - unusually high or low amounts may indicate risk
Frequency - multiple transactions in a short period may be suspicious
Location - transactions from high-risk countries or unfamiliar locations
Time - transactions outside of normal business hours
User behavior - sudden changes in spending patterns or un...
Yes, I am willing to relocate for the right opportunity.
I am open to relocating for the right job opportunity
I understand that relocation may be necessary for career growth
I am flexible and willing to move to a new location for work
I would empathize with the customer, understand the reason for the refund request, follow company policies, and provide a resolution.
Listen to the customer's concerns and empathize with their situation.
Understand the reason for the refund request and gather necessary information.
Follow company policies and procedures for processing refunds.
Provide a resolution that meets the customer's needs while also aligning wi...
Some online frauds include phishing scams, identity theft, and credit card fraud.
Phishing scams involve tricking individuals into providing personal information by posing as a legitimate entity.
Identity theft occurs when someone steals another person's personal information to commit fraud.
Credit card fraud involves unauthorized use of someone's credit card information to make purchases.
Used STAR model to resolve a customer complaint about a delayed delivery
Situation: A customer contacted Amazon customer service regarding a delayed delivery
Task: My task was to investigate the issue and provide a satisfactory resolution
Action: I actively listened to the customer's concerns, empathized with their frustration, and assured them that I would investigate the matter
Result: I promptly contacted the logis...
Used the STAR method to resolve a customer dispute regarding a transaction
Situation: A customer contacted me regarding a suspicious transaction on their account
Task: My task was to investigate the transaction and provide a resolution
Action: I followed the STAR method by gathering all relevant information, analyzing the transaction details, and contacting the customer for additional details
Result: Through my invest...
Amazon Transaction Risk Investigator Interview Experiences
102 interviews found
G.Kalyan Kumar
I applied via AmbitionBox and was interviewed in Aug 2024. There were 2 interview rounds.
Aptitude test is a standardized assessment that measures a person's skills and abilities, rather than their existing knowledge or qualification.
(4 Questions)
- Q1. Why do you want to join Amazon
- Ans.
I want to join Amazon because of its innovative culture, global impact, and opportunities for growth.
Innovative culture: Amazon is known for its cutting-edge technology and constant innovation.
Global impact: Working at Amazon allows me to be part of a company that has a worldwide reach and influence.
Opportunities for growth: Amazon offers a wide range of career development opportunities and the chance to learn and grow...
- Q2. What does algorithm mean
- Ans.
An algorithm is a set of instructions or rules designed to solve a specific problem or perform a specific task.
An algorithm is a step-by-step procedure for solving a problem or accomplishing a task.
It is a finite sequence of well-defined, computer-implementable instructions.
Algorithms can be used in various fields such as computer science, mathematics, and engineering.
Examples of algorithms include sorting algorithms l...
- Q3. What is data structure
- Ans.
Data structure is a way of organizing and storing data in a computer so that it can be accessed and modified efficiently.
Data structures define the way data is organized and stored in memory.
Examples include arrays, linked lists, stacks, queues, trees, and graphs.
Choosing the right data structure is important for optimizing performance and memory usage in software development.
- Q4. What is collections API
- Ans.
Collections API is a set of tools and protocols that allow developers to interact with and manage collections of data.
Collections API provides methods for adding, removing, and updating items in a collection.
It allows developers to retrieve specific items from a collection based on various criteria.
Collections API can also include features for sorting and filtering data within a collection.
Examples of Collections API i...
Interview Preparation Tips
2. They check your subject knowledge and language
Skills evaluated in this interview
Anonymous
Selected
I appeared for an interview in Aug 2024.
General ability Questions
(2 Questions)
- Q1. Self-intro followed by Previous experience.
- Q2. Questions about the role that they are hiring for.
Hire pro test. Just make sure tht you’re good in grammer.
(2 Questions)
- Q1. How I will satisfy the customer?
- Ans.
I will satisfy the customer by providing timely and accurate resolution to their concerns.
Listen actively to understand the customer's issue
Communicate clearly and empathetically
Offer solutions or alternatives to resolve the problem
Follow up to ensure customer satisfaction
Provide excellent customer service at all times
- Q2. What kind of frauds happen in retail market through online application
- Ans.
Frauds in retail market through online applications include account takeover, fake reviews, and phishing scams.
Account takeover: Hackers gain access to a customer's account and make unauthorized purchases.
Fake reviews: Sellers create fake accounts to leave positive reviews for their products.
Phishing scams: Fraudsters send fake emails or messages pretending to be from a legitimate retailer to steal personal information...
Interview Preparation Tips
(2 Questions)
- Q1. Why tech to non tech?
- Q2. About current role?
(2 Questions)
- Q1. About the role applied for
- Q2. Behavioural questions asked
Interview Preparation Tips
Transaction Risk Investigator Interview Questions & Answers
Rajeswaran Natarajan
posted on 31 Dec 2024
Selected
Very easy to crack the test
Easy grammatical question
(1 Question)
- Q1. About previous experience
Selected
I applied via Amazon Jobs/ Virtual hirepro and was interviewed in Nov 2023. There were 2 interview rounds.
There's a Versant Test, the details of which you can get from YT. The test usually tests your English grammatical skills, your typing skills, English speaking skills and E-mail writings.
This one test comprises of around 3-5 rounds
(2 Questions)
- Q1. The interviewer wants to know about us and would like for us to know a bit of knowledge about risks and crime. Basic knowledge of which you can gather from Google and would also go through basic questions ...
- Q2. - What are the type of Risks? - What are some of the frauds that take place in e-commerce industry? - Amazon's Leadership Principles (LPs) ( something which you can find through a simple search) - Why Amaz...
Interview Preparation Tips
- Aptitude
- Risk Management
- Frauds
- Be confident and make eye contact and the interviewer would mostly be friendly
- Know a bit about Amazon and how it started; what's the significance of it's symbol
- The process would be lengthy, from the time you give the Internal assessment to the interview.
You won't be getting any mails if you haven't cleared the internal assessment and you might have to wait for 2-4 weeks to get a mail if you have cleared the internal assessment and also, to get to know if you have cleared the interview, you would have to wait for 2-4 weeks
(2 Questions)
- Q1. Tell me about yourself?
- Q2. What is meant by investigation?
- Ans.
Investigation refers to the process of examining, analyzing, and researching to gather information and uncover facts.
Investigation involves gathering evidence and information to solve a problem or answer a question
It often includes conducting interviews, reviewing documents, and analyzing data
Investigators must be thorough, objective, and detail-oriented in their approach
Examples of investigations include criminal inve...
Interview Preparation Tips
General aptitude test
(1 Question)
- Q1. Situation method
Selected
I applied via Company Website and was interviewed in Oct 2023. There was 1 interview round.
(4 Questions)
- Q1. What was the most challenging situation for you in your previous role and how did you overcome it.
- Q2. How will you deal with a customer asking for refund?
- Ans.
I would empathize with the customer, understand the reason for the refund request, follow company policies, and provide a resolution.
Listen to the customer's concerns and empathize with their situation.
Understand the reason for the refund request and gather necessary information.
Follow company policies and procedures for processing refunds.
Provide a resolution that meets the customer's needs while also aligning with co...
- Q3. What did you understand about this role based on job description?
- Q4. Why did you choose Amazon?
Interview Preparation Tips
(2 Questions)
- Q1. Tell me About yourself
- Ans.
I am a detail-oriented professional with a background in risk investigation and a passion for problem-solving.
Experienced in conducting thorough investigations to identify potential risks
Strong attention to detail and analytical skills
Excellent communication and interpersonal abilities
Ability to work independently and as part of a team
Proficient in using various tools and software for risk assessment
- Q2. Chalenge faced in last job
- Ans.
Managing high volume of fraudulent transactions and identifying patterns to prevent future incidents.
Handling large amounts of data to identify fraudulent activities
Developing strategies to prevent future incidents
Collaborating with cross-functional teams to improve risk management processes
Amazon Interview FAQs
Some of the top questions asked at the Amazon Transaction Risk Investigator interview -
The duration of Amazon Transaction Risk Investigator interview process can vary, but typically it takes about less than 2 weeks to complete.
Tell us how to improve this page.
Amazon Interviews By Designations
- Amazon Software Developer Interview Questions
- Amazon Customer Service Associate Interview Questions
- Amazon Customer Service Executive Interview Questions
- Amazon Transaction Risk Investigator Interview Questions
- Amazon Software Developer Intern Interview Questions
- Amazon Associate Interview Questions
- Amazon Seller Support Associate Interview Questions
- Amazon Software Engineer Interview Questions
- Show more
Interview Questions for Popular Designations
- Clinical Investigator Interview Questions
- Risk Investigator Interview Questions
- Investigation Specialist Interview Questions
- Fraud Investigator Interview Questions
- Trms Investigator Interview Questions
- Investigation Officer Interview Questions
- Field Investigator Interview Questions
- Investigation Manager Interview Questions
- Show more
Interview Questions from Similar Companies
Amazon Transaction Risk Investigator Reviews and Ratings
based on 549 reviews
Rating in categories
|
Customer Service Associate
4.2k
salaries
|  ₹0.6 L/yr - ₹5 L/yr |
|
Transaction Risk Investigator
3.1k
salaries
| ₹2 L/yr - ₹6.3 L/yr |
|
Associate
3k
salaries
| ₹0.8 L/yr - ₹7 L/yr |
|
Senior Associate
2.6k
salaries
| ₹2 L/yr - ₹9 L/yr |
|
Program Manager
2.4k
salaries
| ₹9 L/yr - ₹38 L/yr |
Flipkart
TCS
Netflix
- Home >
- Interviews >
- Amazon Interview Questions >
- Amazon Transaction Risk Investigator Interview Questions
