Upload Button Icon Add office photos

Filter interviews by

American Express Interview Questions, Process, and Tips

Updated 15 Apr 2024

Top 10 American Express Interview Questions and Answers

Curated by AmbitionBox

  • Q1. Given a string S consisting of N lowercase letters, return the minimum number of letters that must be deleted to obtain a word in which every letter occurs a unique numbe...read more
    Asked in Software Developer Intern interview
  • Q2. What would happen to AMEX's income if petrol and diesel prices decrease?
    Asked in Management Trainee interview
  • Q3. Maximum sum of non-adjacent elements You are given an array/list of ‘N’ integers. You are supposed to return the maximum sum of the subsequence with the constraint that n...read more
    Asked in Software Developer interview
  • Q4. What is c,c++,tokens, statement, function, array,pointer, constructor,types of constructor ,destructor etc.
    Asked in Software Engineer interview
  • Q5. Reach the destination Given a source point (sx, sy) and a destination point (dx, dy), the task is to check if it is possible to reach the destination point using the foll...read more
    Asked in Full Stack Developer interview
  • Q6. Puzzle There is an island with 100 prisoners, all of who have green eyes. All 100 prisoners are perfect logicians. They all want to escape the island. The condition of es...read more
    Asked in Data Analyst Intern interview
  • Q7. What do you know about credit card and how it works?
    Asked in Business Development Executive interview
  • Q8. How to use joins in SQL?
    Asked in Risk Analyst interview
  • Q9. What do you mean by fraud risk and how will identify a fraud in which a person steals your customer’s credit card?
    Asked in Pget interview
  • Q10. What are inorganic and organic results in digital marketing
    Asked in Business Analyst interview

239 American Express Interview Experiences

644 questions found

Sort by: Popular
user image Anonymous

posted on 6 Aug 2023

Interview experience
Rating 5
Very good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jul 2023.

5 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (2 Questions)

3

VnA Round (1 Question)

  • Q1. A paragraph was given to me. I was asked to read it for 2 mins and they would remove it from the screen and ask me questions from the paragraph and answers must...read more
4

Technical Round (2 Questions)

  • Q1. Why you want to join Amex? Tell about your hobbies.
  • Q2. When I informed I like cooking and it is my hobby. Interviewer asked, "what can can you cook?"
5

Technical Round (2 Questions)

  • Q1. Would you be comfortable doing night shifts? Who do you live with? What does your father do?
  • Q2. Travel is in boom. Why are you quitting now?

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are seeking a role in Customer Service. Your communication skills need to be good. Be confident and explains your previous/current roles with enthusiasm. Agree to their conditions, e.g. nights shifts, Work from office and all. Remember you are asking for a job, be humble and do not put up your demands.

Top skills recommended for American Express Customer Service Executive interview

Insights by AmbitionBox
  • Customer Service
  • International Voice Process
  • Customer Satisfaction
  • international call center
  • US Process
  • US Shift
  • customer support
  • international bpo
user image Anonymous

posted on 4 Apr 2024

Interview experience
Rating 1
Very bad
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Mar 2024.

1 Interview Round

1

Technical Round (5 Questions)

Interview Preparation Tips

Interview preparation tips for other job seekers - Plz confirm the interview call

Top skills recommended for American Express Software Engineer interview

Insights by AmbitionBox
  • Agile
  • Python
  • Coding
  • Computer science
  • Javascript
  • Open Source
  • Java
  • Machine Learning
user image Anonymous

posted on 9 Apr 2024

Interview experience
Rating 4
Good
Difficulty level
-
Duration
-
Result
Selected Selected

2 Interview Rounds

1

One-on-one Round (3 Questions)

2

One-on-one Round (3 Questions)

Top skills recommended for American Express Collection Specialist interview

Insights by AmbitionBox
  • Collections
  • Credit Collection
  • Communication Skills
  • international bpo
  • voice process
  • Collection Management
  • Account Management
  • US Process

American Express interview questions for popular designations

Analyst

 (16)

Management Trainee

 (14)

Business Analyst

 (11)

Software Engineer

 (7)

Business Development Executive

 (6)

Customer Service Executive

 (6)

Financial Analyst

 (6)

Data Analyst

 (4)

user image Anonymous

posted on 17 Feb 2024

Interview experience
Rating 4
Good
Difficulty level
Moderate
Duration
4-6 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Aug 2023.

4 Interview Rounds

1

Aptitude Test Round

It was an aptitude round with basic mathematics and statistics questions.

2

One-on-one Round (2 Questions)

3

One-on-one Round (2 Questions)

4

HR Round (2 Questions)

user image Anonymous

posted on 22 Oct 2023

Interview experience
Rating 5
Very good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Sep 2023.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

One-on-one Round (1 Question)

  • Q1. Genral questions about your you, your profile, understanding about the role you have applied, challenges and learnings of your previous goal.
3

Aptitude Test Round

It was a time based test, but if you are good in English and reasoning you can easily pass the aptitude. Please be so quick.

4

Behavioral Round (1 Question)

  • Q1. Why you think you are a good fit for the role you have applied. What do you know about company? Some Scenerio based questions particularly aligned with role you...read more

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest and geniune about you and your past experience. Keep winning the faith of the interviewer by listening him/her properly. Do not stick with one liners, share your detail understandings about the concepts and things.

Top skills recommended for American Express Senior Analyst interview

Insights by AmbitionBox
  • Analytical
  • Career Development
  • SQL
  • Analytics
  • Finance
  • Customer Experience
  • Machine Learning
  • Risk Management
user image Anonymous

posted on 2 Apr 2024

Interview experience
Rating 5
Very good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Apr 2023.

2 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. Explain why and when Analysis of Variance (ANOVA) is used. {Question from CV, since I had mentioned the use of it before}
  • Q2. ,You want to create an index that comprises of a bunch of components. How would you choose to aggregate all the individual components? Is it context specific?
2

Case Study Round

Question:
Suppose you are trying to detect if a particular credit card transaction is fraudulent or not. The credit score of the individual to which the card belongs to had a very healthy credit score. All bills were paid in time and average transaction amount was not that high ($800). The individual had not been out of the country in the last couple of decades. Here is a list of transactions:

1) Gold jwelleries worth $5000
2) Groceries worth $35
3) Second hand car worth $8,000
4) Burgers worth $10

Which transaction looks fraudulent to you?
There is no specific answer. They just want to see how you think through the problem. One can potentially make use of data in order to deal with this problem. From that, one can estimate the probability of each of these transactions being fraudulent. Econometrically, one can develop a potential binary logit model. That would involve identifying certain features that belong to individuals like the one considered above and use these features to come up with an estimate of the probability of the transaction being a fraud.
Not just that, this also needs to include not individual specific features but external features as well. For example, the first transaction might not be as fraudulent as it looks like, because in heavily regulated markets, the risk associated with reselling the gold or exchanging it for money might be high enough to disincentivise the fraudster from buying gold. Thus regulation might also be a valid feature, and different from features describing an individuals characteristics.
Ofcourse problems of overfitting would arise ifan excessive number of features are used. Various means of finding the optimal Degrees of Freedom can be employed.
Obviously one can do better with more complicated decisioning algorihms that involve machine learning models as well.
Eventually one needs to estimate at what threshold of probability will the trasaction be declared fraudulent.

Interview Preparation Tips

Topics to prepare for American Express Data Analyst interview:
  • Econometrics
  • Statistics
  • Economics
Interview preparation tips for other job seekers - Prepare your Statistics well. The first two questions were asked to me as I had used them before in my previous internships as mentioned in my CV. However one needs to be thorough with how to think in terms of data and build models.

Top skills recommended for American Express Data Analyst interview

Insights by AmbitionBox
  • SQL
  • Analytical
  • Data Analysis
  • Python
  • Career Development
  • Data Quality
  • Finance
  • Information Security

Jobs at American Express

View all
user image Anonymous

posted on 14 Jul 2023

Interview experience
Rating 5
Very good
Difficulty level
-
Duration
-
Result
-

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

Technical Round (3 Questions)

3

One-on-one Round (2 Questions)

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be you while giving the interview.

Top skills recommended for American Express Business Analyst interview

Insights by AmbitionBox
  • MIS
  • Analytical
  • Business Analysis
  • Excel
  • Operations
  • Performance Management
  • SQL
  • Scheduling

BPO Executive interview

user image owlclever

posted on 27 Nov 2021

user image Anonymous

posted on 16 Nov 2022

I applied via Company Website and was interviewed in May 2022.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

HR Round (3 Questions)

  • Q1. Please share your brief introduction.
  • Q2. What do you understand by project management and what are you expected to do in your job?
  • Q3. What have you done extra/special to prepare yourself for this job?
3

One-on-one Round (6 Questions)

4

One-on-one Round (6 Questions)

Interview Preparation Tips

Topics to prepare for American Express Project Analyst 2 interview:
  • Project Management
  • JIRA
  • Confluence
  • MS Excel
  • Powerpoint
Interview preparation tips for other job seekers - Start preparing for at least 6 months in advance if you are new to project management. Find a mentor for guidance.

Top skills recommended for American Express Project Analyst 2 interview

Insights by AmbitionBox
  • Analytical
  • Business process
  • Career Development
  • Customer Experience
  • Finance
  • Operations
  • Project Management
  • Python
user image Anonymous

posted on 8 Apr 2024

Interview experience
Rating 5
Very good
Difficulty level
Moderate
Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Mar 2024.

3 Interview Rounds

1

HR Round (2 Questions)

2

Technical Round (1 Question)

3

Technical Round (1 Question)

Top skills recommended for American Express Business Analyst interview

Insights by AmbitionBox
  • Automation
  • Staffing
  • Advanced Excel
  • Analytics
  • Project Management
  • SAS
  • Business Reporting
  • Career Development

American Express Interview FAQs

How many rounds are there in American Express interview?
American Express interview process usually has 2-3 rounds. The most common rounds in the American Express interview process are One-on-one Round, Resume Shortlist and HR.
How to prepare for American Express interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at American Express. The most common topics and skills that interviewers at American Express expect are Career Development, Finance, Customer Service, Analytical and Customer Experience.
What are the top questions asked in American Express interview?

Some of the top questions asked at the American Express interview -

  1. What is the difference between customer service and customer Suppor...read more
  2. What would happen to AMEX's income if petrol and diesel prices decrea...read more
  3. What does fraud mean if you have to explain to explain it to a 12-year ...read more
How long is the American Express interview process?

The duration of American Express interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

Interview Process at American Express

based on 59 interviews in last 1 year

Interview experience

Rating 4.2
Very Good
View more

Difficulty level

Easy 15%
Moderate 79%
Hard 6%

Duration

Less than 2 weeks 65%
2-4 weeks 24%
4-6 weeks 7%
6-8 weeks 2%
More than 8 weeks 2%

People are getting interviews through

based on 153 American Express interviews
Job Portal
Referral
Campus Placement
Company Website
Recruitment Consultant
Walkin
23%
22%
18%
10%
4%
2%
21% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.

American Express Reviews and Ratings

based on 2.8k reviews

4.2

Rating in categories

 3.9

Skill development

 4.2

Work-Life balance

 4.1

Salary & Benefits

 4.1

Job Security

 4.2

Company culture

 3.7

Promotions/Appraisal

 3.9

Work Satisfaction

Explore 2.8k Reviews and Ratings
Java Developer

Gurgaon / Gurugram

4-8 Yrs

₹ 18-27.5 LPA

Manager - Product Owner

Bangalore / Bengaluru

5-10 Yrs

Not Disclosed

Senior Engineer - Openshift Engineer

Bangalore / Bengaluru

10-20 Yrs

Not Disclosed

Explore more jobs
Business Analyst
1k salaries
10.8 Lakhs

₹10.5 L/yr - ₹19.0 L/yr

Assistant Manager
714 salaries
25.1 Lakhs

₹11.0 L/yr - ₹42.0 L/yr

Lead Analyst
574 salaries
8.0 Lakhs

₹4.0 L/yr - ₹12.5 L/yr

Manager
559 salaries
31.5 Lakhs

₹12.9 L/yr - ₹47.1 L/yr

Senior Analyst
524 salaries
11.9 Lakhs

₹5.0 L/yr - ₹21.0 L/yr

Explore more salaries
Compare American Express with

Visa

4.1
Compare

MasterCard

4.1
Compare

Wells Fargo

4.1
Compare

JPMorgan Chase & Co.

4.1
Compare