If you customer is unhappy with some sort of your behaviour and wants to Join SBI how will you convience him/her?

AnswerBot
1y

I would apologize for any behavior that caused dissatisfaction and highlight the benefits of banking with SBI.

  • Listen to the customer's concerns and acknowledge their feelings

  • Apologize for any behavior...read more

Vadithya DURGA PRASAD
2mo
First send Apologies with respect ,and Convince
Anil
5mo
First send Apologies with respect, and Convince with the best regards by good manners and proper explanation with scb productivity for join
Subhash Choudhary
6mo
Try to understand the customer problem and convince to stay with us
Subhash Choudhary
6mo
The customer will have to understand first and then conveyance to them
Kumar Kumar
10mo
If I do something wrong, I want to correct it, and I want to correct your mistakes. I can assure you that this mistake will not happen again
Anonymous
1y

The customer will have to understand first and then convey to them.

Anonymous
1y

Firstly I will talk to that person and trying to understand what is its actual problem then I will resolve it

Anonymous
1y

Try to understand the customer problem and convince to stay with us

Anonymous
1y

Letting them know our benefits and how better we are rather than other bank

Anonymous
1y

It is better to just apologize and tell them that their grievance has been noted and a Senior RM will take care of the issue.

The above is the broad gist of what to do. What you need to do to be a valu...read more

priyanka
1y

First of all, I will ask to the customer politely about the problem he is Facing. I will listen him carefully. Then apologies for problems faced by him and ensure him to solve all the issues as soon a...read more

Anonymous
1y

Sir, first of all i will try to analyse the problem like if there is misconduct on my behalf or he is frustated because of long waiting or might be different reason then i'll try to calm him down by o...read more

Amit Sharma
1y

First of all apologise upfront because we are into service sector. Than present more convenient product and services to please the customer

Anonymous
1y

Fist I hear customer all queries and complnts than customer relax .I offer him to water and tea. After then I try to toch customer imotional and genarate frendly relation with customer.

Anonymous
1y

I have change the behaviour and engaging properly customer services meet with direct customers places ensuring service quarries explain about our banking products like assets and liabilities, needs to...read more

Anonymous
1y

Please location share

Sumit Rathod
1y

If customer decided to deal with sbi you can't convince him bt you will assure him or her to the benefits you get him sbi don't

Anonymous
1y

First of all you have to confidence on which what you wants to say and you have reply.

ਹਰਪਾਲ ਸਿੱਘ
author
2y
Sir, first of all i will try to analyse the problem like if there is misconduct on my behalf or he is frustated because of long waiting or might be different reason then i'll try to calm him down by o...read more
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