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Cogent E Services Interview Questions, Process, and Tips
Updated
16 Aug 2024
Top Cogent E Services Interview Questions and Answers
- Q1. Suppose you have written quick learner in your strength , What do you mean by quick learner?asked in Customer Support Associate interview
- Q2. How you will handle unhappy customers like he is continuously abusing you ?asked in C.S.A interview
- Q3. How to up sales the product? Can you explainasked in Customer Support Executive interview
Popular Job Profiles
209 Cogent E Services Interview Experiences
583 questions found
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Popular
Anonymous
Interview experience
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Not Selected
I applied via Referral and was interviewed in Aug 2023.
5 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
HR Round (5 Questions)
- Q1. 1. Tell me about yourself
2. Family background details
3. Do you have any work experience Add Answer
- Q2. What do you know about customer service? View Answers (1)
- Q3. How would you handle tough and angry customer? Add Answer
- Q4. Why you left your previous job? Add Answer
- Q5. Why there is career gap in your resume? View Answers (1)
3
Behavioral Round (1 Question)
- Q1. Same as HR round + speak 1-3 minute on the topic of given by OM. Add Answer
4
Client Interview Round (2 Questions)
- Q1. They ask about in-depth details what you've written in your resume. Add Answer
- Q2. Suppose you have written quick learner in your strength , What do you mean by quick learner? View Answers (1)
5
HR Round (1 Question)
- Q1. Salary discussion and Negotiation . Add Answer
Interview Preparation Tips
Topics to prepare for Cogent E Services Customer Support Associate interview:
- BFSI
- Customer Service
- bpo
Junaid
Interview experience
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed in Aug 2023.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
HR Round (2 Questions)
- Q1. Tell me about yourself ? Add Answer
- Q2. What you did yesterday ? Add Answer
3
One-on-one Round (3 Questions)
- Q1. Tell me about yourself ? Add Answer
- Q2. Speak on your memorable day ? Add Answer
- Q3. What is bank, loans, credit Card View Answers (1)
4
Client Interview Round (3 Questions)
- Q1. Tell me about yourself? Add Answer
- Q2. Please elaborate the past experience more ? Add Answer
- Q3. Ok, what is bank ? View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Just prepare for the communication skill, customer service, and be confident ?
Get interview-ready with top interview questions
Imran Hussain
Interview experience
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed in Sep 2023.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
HR Round (2 Questions)
- Q1. About your profile and experiance. View Answers (1)
- Q2. About the overall experiance and job roles. View Answers (1)
3
One-on-one Round (3 Questions)
- Q1. About your profile and experience. View Answers (1)
- Q2. About your job roles, achievements and skills. Add Answer
- Q3. Explain your pervious job roles and responsibilities, your achievements, your skills and contributions. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be good at communication, have a moderate and clear rate of speech. Be confident, and be calm, have a smile and give your best l. ☺👍 #allthebest
Cogent E Services interview questions for popular designations
Interview experience
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Jul 2023.
3 Interview Rounds
1
HR Round (1 Question)
- Q1. Tell me about yourself
tell me about your last weekend Add Answer
2
HR Round (2 Questions)
- Q1. What is social media and advantages and disadvantages of social media ? View Answers (1)
- Q2. What is your weakness and strength? Add Answer
3
Client Interview Round (3 Questions)
- Q1. Firstly they asked basic tell me about yourself ? Add Answer
- Q2. Why do you want to join bpo and why not your core field? Add Answer
- Q3. How do you handle irrated customer? View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - be confident make sure your communication skills is good , they only seek your english fluency.
Interview experience
Difficulty level
Hard
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Jan 2024.
1 Interview Round
1
One-on-one Round (4 Questions)
- Q1. What is your name? My name is Anjali
What about you self? Add Answer
- Q2. Why should I hire you ? Add Answer
- Q3. What's is your weekness? Add Answer
- Q4. What is your experience? Add Answer
Interview experience
Difficulty level
-
Duration
-
Result
-
6 Interview Rounds
1
Technical Round (2 Questions)
- Q1. Bnine don’t havecany Add Answer
- Q2. No e don’t have no e Add Answer
2
Aptitude Test Round
None of the following above to
3
Technical Round (2 Questions)
- Q1. None of the folks for you Add Answer
- Q2. None of the following Add Answer
4
Coding Test Round
None of the follicle questions
5
Coding Test Round
None of the following above
6
Assignment Round
None of the folk above yo
Interview Preparation Tips
Interview preparation tips for other job seekers - None of the following above idk
Jobs at Cogent E Services
Interview experience
Difficulty level
Hard
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Apr 2024.
1 Interview Round
1
One-on-one Round (2 Questions)
- Q1. They are taking two round of interviews Add Answer
- Q2. Tell them about the loan or how to impress a customer. By you tell them about the product of your company it was totally base on your convening skills and your ...read more Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - If you want a job experience in sales then I recommend you to first go in cogent services company
Interview experience
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Approached by Company and was interviewed in Nov 2023.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2
One-on-one Round (3 Questions)
- Q1. Sales related questions Add Answer
- Q2. What is sale ? How to promote a product View Answers (1)
- Q3. How to up sales the product? Can you explain View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - You should focus on your goal and take guiden in you Supirior or senior, definitely that helpful in your career.
Interview experience
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via LinkedIn and was interviewed in Jun 2024.
3 Interview Rounds
1
Coding Test Round
Write a code in HTML
2
One-on-one Round (2 Questions)
- Q1. Why do you want to work with us Add Answer
- Q2. What is your strength Add Answer
3
Aptitude Test Round
Where is Golden temple situated??
Interview Preparation Tips
Interview preparation tips for other job seekers - Be on time
Interview experience
Difficulty level
Easy
Duration
4-6 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed in Mar 2024.
1 Interview Round
1
One-on-one Round (2 Questions)
- Q1. Asked about previous organisation and salary part nothing other was asked Add Answer
- Q2. Nothing was asked rather than that Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Will not recommend they do not give salary over your current salary they need slave not employees they asked me to join at 19 k for SR. executive designation
Cogent E Services Interview FAQs
How many rounds are there in Cogent E Services interview?
Cogent E Services interview process usually has 2-3 rounds. The most common rounds in the Cogent E Services interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for Cogent E Services interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Cogent E Services. The most common topics and skills that interviewers at Cogent E Services expect are Customer Service, voice process, Telecalling, Back Office and Backend.
What are the top questions asked in Cogent E Services interview?
Some of the top questions asked at the Cogent E Services interview -
How long is the Cogent E Services interview process?
The duration of Cogent E Services interview process can vary, but typically it takes about less than 2 weeks to complete.
Cogent E Services Interviews By Designations
- Cogent E Services Customer Service Associate Interview Questions
- Cogent E Services Customer Service Executive Interview Questions
- Cogent E Services Customer Care Executive Interview Questions
- Cogent E Services Customer Support Associate Interview Questions
- Cogent E Services Customer Support Executive Interview Questions
- Cogent E Services Customer Service Associate (Csa) Interview Questions
- Cogent E Services BPO Executive Interview Questions
- Cogent E Services Agent Interview Questions
- Show more
- Cogent E Services Assistant Manager Operations Interview Questions
- Cogent E Services C.S.A Interview Questions
Interview Questions for Popular Designations
- Software Engineer Interview Questions
- Electrical Engineer Interview Questions
- Design Engineer Interview Questions
- Accountant Interview Questions
- Sales Officer Interview Questions
- HR Manager Interview Questions
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- Civil Site Engineer Interview Questions
- Show more
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Interview Process at Cogent E Services
based on 70 interviews in last 1 year
Interview experience
4
View more
People are getting interviews through
based on 151 Cogent E Services interviews
WalkIn
Referral
Job Portal
Company Website
Campus Placement
Recruitment Consultant
50%
18%
10%
5%
1%
1%
15% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
Interview Questions from Similar Companies
Fast track your campus placements
Cogent E Services Reviews and Ratings
based on 2.6k reviews
Rating in categories
3.3
Skill development
3.1
Work-Life balance
2.9
Salary & Benefits
3.2
Job Security
3.1
Company culture
2.9
Promotions/Appraisal
3.0
Work Satisfaction
|
Customer Service Associate
902
salaries
|
₹2.4
Lakhs
₹1 L/yr - ₹4.6 L/yr |
|
Customer Service Executive
580
salaries
|
₹2.5
Lakhs
₹1 L/yr - ₹4.1 L/yr |
|
Customer Care Executive
482
salaries
|
₹2.2
Lakhs
₹0.7 L/yr - ₹4 L/yr |
|
Team Lead
365
salaries
|
₹2.8
Lakhs
₹1 L/yr - ₹4.6 L/yr |
|
Customer Support Executive
296
salaries
|
₹2.4
Lakhs
₹1.4 L/yr - ₹4 L/yr |
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