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Cogent E Services C.S.A Interview Questions, Process, and Tips
Updated
22 Feb 2023
Top Cogent E Services C.S.A Interview Questions and Answers
- Q1. How you will handle unhappy customers like he is continuously abusing you ?
- Q2. What qualities should an customer service exicutive have?
- Q3. What do you know about customer service?
4 Cogent E Services C.S.A Interview Experiences
16 questions found
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Popular
Hamza Khan
Interview experience
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed before Dec 2021.
3 Interview Rounds
1
HR Round (3 Questions)
- Q1. Tell me something about yourself? View Answers (1)
- Q2. Get a topic and speak on it for a minute... View Answers (1)
- Q3. What do you know about customer service? View Answers (1)
2
One-on-one Round (3 Questions)
- Q1. What do you know about the particular process for which you are applying? View Answers (1)
- Q2. How to handle an irritate customer? View Answers (1)
- Q3. What qualities should an customer service exicutive have? View Answers (1)
3
Aptitude Test Round
Versent, it gonna be a normal versent and the candidate will have to score atleast 4 out of 6
Interview Preparation Tips
Topics to prepare for Cogent E Services C.S.A interview:
- Any topic
Anonymous
Interview experience
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed before Feb 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
HR Round (5 Questions)
- Q1. A quick introduction about you. View Answers (1)
- Q2. Speak 3 minutes on any topic. View Answers (2)
- Q3. And in operation round interview question was why do you want to join BPO. Add Answer
- Q4. What is your learning from your previous job and how you will use that knowledge here ? View Answers (1)
- Q5. How you will handle unhappy customers like he is continuously abusing you ? View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Don't feel nervous take time and deliver.
Eye contact should be there and while delivering something feel that interviewer is understanding or not, make him understand what you want to say.
Eye contact should be there and while delivering something feel that interviewer is understanding or not, make him understand what you want to say.
Get interview-ready with top interview questions
Surbhi Rawat
Interview experience
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed before Jan 2022.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
HR Round (1 Question)
- Q1. First question is tell about yourself? And salary expectation? Add Answer
3
One-on-one Round (1 Question)
- Q1. What did you yesterday? Add Answer
4
One-on-one Round (1 Question)
- Q1. Tell me on your favourite topic like social media, Instagram, women empowerment and internet?? Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - They will ask you any questions for your communication skills.
Cogent E Services interview questions for designations
SAIKAT DEY
Interview experience
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed before Jan 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
HR Round (2 Questions)
- Q1. Introduce yourself . Add Answer
- Q2. About job experience Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Don't ware shoes without socks.
Try to coordinate in english
Try to coordinate in english
Interview questions from similar companies
Interview experience
Difficulty level
Moderate
Duration
2-4 weeks
Result
Selected
I applied via Job Fair and was interviewed before Apr 2023.
4 Interview Rounds
1
HR Round (1 Question)
- Q1. Self Introduction Add Answer
2
Aptitude Test Round
General aptitude questions
3
Technical Round (1 Question)
- Q1. Basic Computer knowledge questions Add Answer
4
Behavioral Round (2 Questions)
- Q1. What do you know about Insurance ? View Answers (1)
- Q2. What is BPO? Why do you want this job Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Face the Interview confidently
Top skills recommended for First Source C.S.A interview
Insights by AmbitionBox
- Customer Experience
- csa
- Email Support
Interview experience
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Apr 2023.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
One-on-one Round (4 Questions)
- Q1. What is call center View Answers (1)
- Q2. What is customer service View Answers (1)
- Q3. Why you choose this company Add Answer
- Q4. How do you handle pressure Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - focus, research things about on position you are applying for, review and be positive.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
One-on-one Round (3 Questions)
- Q1. Be a self employed human being stop running after company who treat you as Rat. Add Answer
- Q2. They May provide you some money in end of month but in return they are taking your most valuable time of your Life which will never come back, they'll manipulat...read more Add Answer
- Q3. Develope some skill and live your life on your own terms. Stop working for others who don't respect you at all. They make you think that if you're useless if yo...read more Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Self employed, work hard for developing any skills and be a Boss of your life.
I applied via Walk-in and was interviewed in Jan 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
One-on-one Round (5 Questions)
- Q1. Tell me something about Lucknow Add Answer
- Q2. How did you spend your last sunday Add Answer
- Q3. Socia media good effect or bad effect Add Answer
- Q4. How can you improve your communication skills Add Answer
- Q5. Why you left your job Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Just go through you tube once for that where you will be able to find every thing
Amrita Chakraborty
Interview experience
Difficulty level
Moderate
Duration
2-4 weeks
Result
Selected
I applied via Walk-in and was interviewed before Dec 2022.
2 Interview Rounds
1
HR Round (1 Question)
- Q1. Self introduction Add Answer
2
Behavioral Round (1 Question)
- Q1. Self introduction & discussion about previous work experience. Add Answer
Top skills recommended for Teleperformance C.S.A interview
Insights by AmbitionBox
- Banking Operations
- Communication Skills
- Customer Service
- Domestic BPO
- Relationship Management
- Sales
- Sales Process
- Spoken English
Interview experience
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Sep 2022.
2 Interview Rounds
1
HR Round (2 Questions)
- Q1. Tell me about yourself Add Answer
- Q2. Why do you want join us Add Answer
2
Operation Round (2 Questions)
- Q1. Tell me about yourself Add Answer
- Q2. Tell me about the city where you live Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Don't need to panic answer them confidently and be honest while giving the interview
Cogent E Services Interview FAQs
How many rounds are there in Cogent E Services C.S.A interview?
Cogent E Services interview process usually has 3 rounds. The most common rounds in the Cogent E Services interview process are Resume Shortlist, HR and One-on-one Round.
What are the top questions asked in Cogent E Services C.S.A interview?
Cogent E Services Interviews By Designations
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People are getting interviews through
based on 4 Cogent E Services interviews
WalkIn
75%
25% candidates got the interview through other sources.
Moderate
Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
C.S.A Interview Questions from Similar Companies
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Cogent E Services C.S.A
Salary
based on 296 salaries
Average annual salary
₹
2.3
Lakhs
₹0.9 L/yr
- ₹5 L/yr
At
par with the average C.S.A Salary in India
View more details
Cogent E Services C.S.A Reviews and Ratings
based on 88 reviews
Rating in categories
3.1
Skill development
3.0
Work-Life balance
2.8
Salary & Benefits
3.2
Job Security
3.0
Company culture
2.7
Promotions/Appraisal
3.0
Work Satisfaction
|
Customer Service Associate
902
salaries
|
₹2.4
Lakhs
₹1 L/yr - ₹4.6 L/yr |
|
Customer Service Executive
580
salaries
|
₹2.5
Lakhs
₹1 L/yr - ₹4.1 L/yr |
|
Customer Care Executive
482
salaries
|
₹2.2
Lakhs
₹0.7 L/yr - ₹4 L/yr |
|
Team Lead
365
salaries
|
₹2.8
Lakhs
₹1 L/yr - ₹4.6 L/yr |
|
Customer Support Executive
296
salaries
|
₹2.4
Lakhs
₹1.4 L/yr - ₹4 L/yr |
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