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Cogent E Services Customer Care Executive Interview Questions and Answers
Updated
15 May 2024
12 interviews found
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Anonymous
Interview experience
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
No response
I applied via Indeed and was interviewed in Feb 2023.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
One-on-one Round (2 Questions)
- Q1. Anything you can ask me .. if its realted to firm so it better Add Answer
- Q2. Nothing . I am ready to give interview Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - I am looking forward for a better opportunity to having a reputed company job .. so please help me toh providing job . In any bank sector
Top skills recommended for Cogent E Services Customer Care Executive interview
Insights by AmbitionBox
- Customer Service
- Inbound Process
- chat
- customer support
- outbound process
- voice process
Interview experience
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Sep 2023.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
HR Round (6 Questions)
- Q1. Tell me about yourself Add Answer
- Q2. Reading of diffrent words written on the white board View Answers (1)
- Q3. What is marketing View Answers (1)
- Q4. Why do we hire you Add Answer
- Q5. What is the salary expectations View Answers (1)
- Q6. How far will you able to this job View Answers (1)
Top skills recommended for Cogent E Services Customer Care Executive interview
Insights by AmbitionBox
- Customer Service
- Inbound Process
- chat
- customer support
- outbound process
- voice process
Interview experience
Difficulty level
Easy
Duration
Less than 2 weeks
Result
-
1 Interview Round
1
One-on-one Round (1 Question)
- Q1. Tell me about yourself View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - nothing is there just apply your resume and get seleted
Top skills recommended for Cogent E Services Customer Care Executive interview
Insights by AmbitionBox
- Customer Service
- Inbound Process
- chat
- customer support
- outbound process
- voice process
Cogent E Services interview questions for designations
Harshit Upadhyay
Interview experience
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Nov 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
HR Round (1 Question)
- Q1. Tell me about yourself View Answers (1)
3
HR Round (5 Questions)
- Q1. Tell me about yourself View Answers (1)
- Q2. What is customer support View Answers (1)
- Q3. Why do you want to join Bpo View Answers (1)
- Q4. Tell me about your yesterday routine View Answers (1)
- Q5. Your last memorable day View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - I want tell all the job seekers all questions you have to prepared then you very easily clear the interview
Top skills recommended for Cogent E Services Customer Care Executive interview
Insights by AmbitionBox
- Customer Service
- Inbound Process
- chat
- customer support
- outbound process
- voice process
Interview experience
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed before Jan 2023.
1 Interview Round
1
HR Round (4 Questions)
- Q1. Introduction please 🥺 Add Answer
- Q2. Tell me your daily routine Add Answer
- Q3. What is salary expectation Add Answer
- Q4. Why shouldwe hire you Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident
Top skills recommended for Cogent E Services Customer Care Executive interview
Insights by AmbitionBox
- Customer Service
- Inbound Process
- chat
- customer support
- outbound process
- voice process
Interview experience
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed before May 2023.
2 Interview Rounds
1
HR Round (1 Question)
- Q1. Self intro
Experience Add Answer
2
One-on-one Round (1 Question)
- Q1. Client interview Add Answer
Top skills recommended for Cogent E Services Customer Care Executive interview
Insights by AmbitionBox
- Customer Service
- Inbound Process
- chat
- customer support
- outbound process
- voice process
Interview Questions
- Q1. Where do you see five from now? Add Answer
- Q2. I want to see myself holding an important position in yourorganization Add Answer
- Q3. I want so holding an important position in your organization Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Just be confident and look we'll stay coll,relax and own it
Top skills recommended for Cogent E Services Customer Care Executive interview
Insights by AmbitionBox
- Customer Service
- Inbound Process
- chat
- customer support
- outbound process
- voice process
I applied via campus placement at Indira Gandhi National Open University (IGNOU) and was interviewed in Aug 2022.
1 Interview Round
1
HR Round (3 Questions)
- Q1. Q-tell me something about your self ?
Q_skeak about social media for two minutes ?
Q_what is customer service? Add Answer
- Q2. Q_why do you want to join BPO ?
Q_why should we hire you ?
Q_what is your salary expectations? Add Answer
- Q3. What is COVID 19
What's your roll and responsibilities Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - First of all we have a good communication then patience . good listener. Understand to customer all quality should have a (customer Card excutive) that's enough//
Top skills recommended for Cogent E Services Customer Care Executive interview
Insights by AmbitionBox
- Customer Service
- Inbound Process
- chat
- customer support
- outbound process
- voice process
Khushi Sharma
I applied via Hirect and was interviewed before Oct 2021.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2
One-on-one Round (2 Questions)
- Q1. Tell me about yourself. Add Answer
- Q2. Say something for 1 min on your favourite topic. View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Please prepare before interview and this is a good company go apply
Top skills recommended for Cogent E Services Customer Care Executive interview
Insights by AmbitionBox
- Customer Service
- Inbound Process
- chat
- customer support
- outbound process
- voice process
I applied via Walk-in and was interviewed in Feb 2022.
1 Interview Round
1
HR Round (5 Questions)
- Q1. What are your salary expectations? Add Answer
- Q2. Why should we hire you? Add Answer
- Q3. Why are you looking for a change? Add Answer
- Q4. What are your strengths and weaknesses? Add Answer
- Q5. Tell me about yourself. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - It was good experience in this company. That's it.😊
Top skills recommended for Cogent E Services Customer Care Executive interview
Insights by AmbitionBox
- Customer Service
- Inbound Process
- chat
- customer support
- outbound process
- voice process
Cogent E Services Interview FAQs
How many rounds are there in Cogent E Services Customer Care Executive interview?
Cogent E Services interview process usually has 1-2 rounds. The most common rounds in the Cogent E Services interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for Cogent E Services Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Cogent E Services. The most common topics and skills that interviewers at Cogent E Services expect are Customer Service, Inbound Process, chat, customer support and outbound process.
What are the top questions asked in Cogent E Services Customer Care Executive interview?
How long is the Cogent E Services Customer Care Executive interview process?
The duration of Cogent E Services Customer Care Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
Cogent E Services Interviews By Designations
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Interview Questions for Popular Designations
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Tell us how to improve this page.
Interview Process at Cogent E Services Customer Care Executive
based on 4 interviews in last 1 year
Interview experience
4.8
View more
People are getting interviews through
based on 10 Cogent E Services interviews
WalkIn
Job Portal
Campus Placement
Referral
60%
20%
10%
10%
Moderate
Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Customer Care Executive Interview Questions from Similar Companies
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Cogent E Services Customer Care Executive
Salary
based on 482 salaries
Average annual salary
₹
2.2
Lakhs
₹0.7 L/yr
- ₹4 L/yr
14%
less
than the average Customer Care Executive Salary in India
View more details
Cogent E Services Customer Care Executive Reviews and Ratings
based on 180 reviews
Rating in categories
3.2
Skill development
3.0
Work-Life balance
2.8
Salary & Benefits
3.0
Job Security
3.0
Company culture
2.8
Promotions/Appraisal
2.8
Work Satisfaction
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