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Cogent E Services
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Top 52 Interview Questions and Answers 2024
Updated on 16 Sep 2024
Q1. Suppose you have written quick learner in your strength , What do you mean by quick learner?...read more
asked in
Customer Support Associate InterviewView Answer (1)
11 months ago
Q2. How you will handle unhappy customers like he is continuously abusing you ? ...read more
asked in
C.S.A InterviewView Answer (1)
Q3. What qualities should an customer service exicutive have?...read more
asked in
C.S.A InterviewView Answer (1)
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Q4. what is social media and advantages and disadvantages of social media ?...read more
asked in
Customer Support Associate InterviewView Answer (1)
8 months ago
Q5. Ctrl+z= undo Ctrl+x=cut Ctrl+v=paste Ctrl+A= select all Ctrl+c=copy...read more
asked in
Customer Service Associate InterviewView Answer (1)
Q6. How to up sales the product? Can you explain...read more
asked in
Customer Support Executive InterviewView Answer (1)
9 months ago
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Q10. How do you calculate shrinkage, attrition, C-Sat, Occupancy and utilization....read more
asked in
Assistant Manager InterviewView Answer (1)
Q11. What is the role of a customer support associate?...read more
asked in
Customer Support Associate InterviewView Answer (1)
7 months ago
Q12. how do you handle irrated customer?...read more
asked in
Customer Support Associate InterviewView Answer (1)
8 months ago
Q13. What is a BPO? & what is customer support?...read more
asked in
Customer Support Associate InterviewView Answer (1)
7 months ago
Q14. What is sale ? How to promote a product...read more
asked in
Customer Support Executive InterviewView Answer (1)
9 months ago
Q15. How to manage the bottom performance in Quality for improvement?...read more
asked in
Team Leader Quality InterviewView Answer (1)
Q16. Speak on an any topic in English about 2 minute...read more
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Guest experience Manager InterviewView Answer (1)
Q17. Tell me computer shortcut keys...read more
asked in
Customer Service Associate InterviewView Answers (2)
Q18. what do you know about insurance...read more
asked in
Customer Service Associate InterviewView Answer (1)
10 months ago
Q19. Tell something about the product as per your knowledge....read more
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Agent InterviewView Answer (1)
Q20. How can u manage shrinkage and attrittion...read more
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Group Team Leader InterviewView Answer (1)
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Top Cogent E Services Interview Questions And Answers
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