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Engaged Employer

Concentrix Corporation

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3.7

based on 28.8k Reviews

Video summary

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Concentrix Corporation Client Servicing Executive Interview Questions and Answers

Updated 12 Sep 2023

Concentrix Corporation Client Servicing Executive Interview Experiences

1 interview found

Client Servicing Executive Interview Questions & Answers

ekta raval

posted on 12 Sep 2023

Interview experience

Excellent

Difficulty level

Hard

Process Duration

2-4 weeks

Result

Selected

I applied via Walk-in and was interviewed in Mar 2023. There were 5 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - Assignment

Typing service centre is hard work to pay

Round 3 - Assignment

Continue reading time and typing service is give attention to customer service team

Round 4 - Case Study

No topic as per as my side

Round 5 - Technical

(5 Questions)

Q1. Hard to give time for work

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Q2. How u associate with customer?

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Q3. How to manage your customer call service?

Ans.

Customer call service can be managed by setting clear communication guidelines, providing training to staff, using CRM software, and regularly monitoring and analyzing call data.

Set clear communication guidelines for staff to follow during customer calls.
Provide training to staff on effective communication, problem-solving, and product knowledge.
Utilize CRM software to track customer interactions, manage leads, and str...

Answered by AI

Add your answer

Q4. How to find a way to customer service care?

Ans.

To find a way to customer service care, one must prioritize communication, empathy, problem-solving, and continuous improvement.

Prioritize effective communication with customers to understand their needs and concerns.
Show empathy towards customers by listening actively and showing genuine concern for their issues.
Utilize problem-solving skills to address customer complaints and find solutions to their problems.
Strive f...

Answered by AI

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Q5. How to earn money from it

Ans.

Earn money from client servicing by providing excellent service, upselling additional services, and building strong relationships.

Provide excellent customer service to retain clients and attract new ones
Upsell additional services or products to increase revenue
Build strong relationships with clients to increase loyalty and referrals

Answered by AI

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Seeker load to earn a gratitude and keep it more confidence

Top trending discussions

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Interview Tips & Stories

1w (edited)

a team lead

Why are women still asked such personal questions in interview?

I recently went for an interview… and honestly, m still trying to process what just happened. Instead of being asked about my skills, experience, or how I could add value to the company… the questions took a totally unexpected turn. The interviewer started asking things like When are you getting married? Are you engaged? And m sure, if I had said I was married, the next question would’ve been How long have you been married? What does my personal life have to do with the job m applying for? This is where I felt the gender discrimination hit hard. These types of questions are so casually thrown at women during interviews but are they ever asked to men? No one asks male candidates if they’re planning a wedding or how old their kids are. So why is it okay to ask women? Can we please stop normalising this kind of behaviour in interviews? Our careers shouldn’t be judged by our relationship status. Period.

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Interview questions from similar companies

Client Servicing Executive Interview Questions & Answers

Teleperformance

Anonymous

posted on 29 Nov 2024

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Not Selected

I appeared for an interview in May 2024.

Round 1 - HR

(2 Questions)

Q1. What are salary expectation?

Ans.

Salary expectations are based on industry standards, experience, qualifications, and job responsibilities.

Consider industry standards for the position
Factor in your level of experience and qualifications
Take into account the job responsibilities and duties
Research average salaries for similar roles in the market
Be prepared to negotiate based on the overall compensation package

Answered by AI

Add your answer

Q2. What is your experience

Ans.

I have extensive experience in client servicing, focusing on relationship management and problem-solving to enhance client satisfaction.

Managed a portfolio of over 50 clients, ensuring timely communication and addressing their needs effectively.
Implemented a feedback system that increased client satisfaction scores by 20% within six months.
Collaborated with cross-functional teams to resolve client issues, resulting in ...

Answered by AI

Add your answer

Round 2 - Language test

(2 Questions)

Q1. Tell me about your self

Add your answer

Q2. How important is money

Ans.

Money is important for meeting basic needs, achieving financial security, and pursuing opportunities.

Money is essential for meeting basic needs such as food, shelter, and healthcare
Financial security is important for peace of mind and stability
Money enables individuals to pursue opportunities for personal growth and development
However, money should not be the sole focus in life as relationships, health, and personal fu...

Answered by AI

Add your answer

Round 3 - One-on-one

(2 Questions)

Q1. What city would you like to visit and why?

Add your answer

Q2. What are your weakness

Ans.

I tend to be overly detail-oriented, which can slow down my work, but I'm learning to balance thoroughness with efficiency.

I often spend too much time on projects to ensure everything is perfect, like when I spent extra hours refining a client presentation.
I sometimes struggle with delegation, as I prefer to handle tasks myself to ensure quality, which can lead to burnout.
I can be hesitant to voice my ideas in team mee...

Answered by AI

Add your answer

Assistant Manager Interview Questions & Answers

Startek

Anonymous

posted on 27 Mar 2021

I applied via Referral and was interviewed before Mar 2020. There was 1 interview round.

Interview Questionnaire