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Croma Assistant Manager Interview Questions and Answers
Croma Assistant Manager Interview Experiences
1 interview found
Anonymous
Selected
I applied via Naukri.com and was interviewed in Feb 2023. There were 3 interview rounds.
(3 Questions)
- Q1. About yourself ? About education and work experience
- Q2. Why u want switch job???
- Q3. Salary expectation ... growth in current CTC
(4 Questions)
- Q1. Explain about key profermance indicator
- Ans.
Key performance indicators (KPIs) are measurable values that demonstrate how effectively a company is achieving key business objectives.
KPIs are used to evaluate the success of an organization or a particular activity in which it engages.
They help in monitoring progress towards strategic goals.
Examples of KPIs include revenue growth, customer retention rate, employee turnover rate, and sales conversion rate.
- Q2. What is tat and SDC in service industry
- Ans.
TAT stands for Turnaround Time and SDC stands for Service Delivery Chain in the service industry.
TAT refers to the time taken to complete a service or task.
SDC refers to the entire process involved in delivering a service to the customer.
TAT and SDC are important metrics in measuring efficiency and customer satisfaction in the service industry.
For example, in a restaurant, TAT would be the time taken to serve a meal, w...
- Q3. Process of vendor onboarding and vendor management.
- Ans.
Vendor onboarding involves evaluating, selecting, and establishing relationships with new vendors, while vendor management involves monitoring and maintaining relationships with existing vendors.
Identify the need for a new vendor based on business requirements
Conduct due diligence on potential vendors including background checks and financial stability
Negotiate terms and conditions of the contract with the vendor
Establ...
- Q4. Previous company work profile and kpi
Interview Preparation Tips
What people are saying about Croma
Interview questions from similar companies
Selected
I applied via Company Website and was interviewed in Sep 2024. There were 4 interview rounds.
(2 Questions)
- Q1. How many Salary in this job?
- Q2. What is the better Activety in this Company?
(2 Questions)
- Q1. What is Facility?
- Ans.
Facility refers to a physical location or building used for a specific purpose, such as a business, organization, or institution.
Facilities can include offices, factories, warehouses, hospitals, schools, and recreational centers.
Facilities management involves overseeing the maintenance, operation, and utilization of these spaces.
Facilities may also refer to amenities or services provided within a building, such as fitn...
- Q2. Where is the proper place?
(2 Questions)
- Q1. What is Technical Guide?
- Ans.
A technical guide is a document or manual that provides detailed instructions or information on how to use a specific technology or product.
Provides step-by-step instructions on how to operate or troubleshoot a technology or product
Includes technical specifications and diagrams for better understanding
May contain tips, best practices, and troubleshooting techniques
Often used by technicians, engineers, or users to effec
- Q2. Who are Guide Provide me?
Best Salary & better Performance
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Jul 2024. There were 2 interview rounds.
(2 Questions)
- Q1. Basic information
- Q2. Work experience
(2 Questions)
- Q1. Work experience
- Q2. Challenging situation
- Ans.
Handling a difficult customer complaint about a product
Listen to the customer's concerns and show empathy
Apologize for the inconvenience and assure them that their issue will be resolved
Offer a solution or compensation to make things right
Follow up with the customer to ensure their satisfaction
Document the complaint and steps taken to resolve it for future reference
Interview Preparation Tips
Would highly recommend not to apply for this kind of jobs.
Selected
I applied via Walk-in and was interviewed in Jul 2024. There were 2 interview rounds.
(3 Questions)
- Q1. About shrinkage control
- Q2. About TM handling
- Q3. Salary expetion
(1 Question)
- Q1. About why choose retail
Interview Preparation Tips
Selected
(2 Questions)
- Q1. Basic info and stuff etc
- Q2. Basic details and info about previous organisation
(1 Question)
- Q1. Related to previous experiences by HOD
(1 Question)
- Q1. Current reporting manager interaction
(1 Question)
- Q1. Package etc discussed, which is finalised
Selected
I applied via Campus Placement
(2 Questions)
- Q1. Personal interview
- Q2. Tell me about yourself
Interview Preparation Tips
I applied via Approached by Company and was interviewed in Sep 2022. There were 4 interview rounds.
(2 Questions)
- Q1. General information round
- Q2. General information and past experience
Company case study and competition
Group discussion and work about
Interview Preparation Tips
I applied via Referral and was interviewed in Nov 2022. There were 2 interview rounds.
(3 Questions)
- Q1. Self projection and experience
- Q2. Career experience and job responsibilities
- Q3. How can improve the sales and marketing what is your projection What is the reporting procedure
- Ans.
To improve sales and marketing, I would focus on creating targeted campaigns and utilizing data analytics to track performance.
Conduct market research to identify target audience and their needs
Develop targeted campaigns with clear messaging and call-to-action
Utilize data analytics to track campaign performance and make adjustments as needed
Collaborate with sales team to ensure alignment and provide necessary support
Re...
Interview Preparation Tips
Selected
I applied via Approached by Company and was interviewed before Mar 2023. There were 2 interview rounds.
Suchation basid and Retail case study.
(5 Questions)
- Q1. Based on retail questions and case study of PNL
- Q2. PNL and NOS Profit and Loos and New Store opening
- Q3. How Improve NPS ( Net promoter score) Based On customer and improving stor on all parameters
- Ans.
To improve NPS, focus on enhancing customer experience and store performance across all parameters.
Implement regular customer feedback surveys to identify areas for improvement
Train staff to provide excellent customer service and resolve issues effectively
Offer incentives for customers to recommend the store to others
Analyze NPS data to track progress and make necessary adjustments
Invest in store ambiance, product qual
- Q4. How do you improve KIP and KRA
- Ans.
To improve KIP and KRA, set clear goals, provide regular feedback, offer training and development opportunities, and incentivize performance.
Set clear and achievable Key Performance Indicators (KPIs) and Key Result Areas (KRAs)
Provide regular feedback and coaching to employees to help them improve their performance
Offer training and development opportunities to enhance skills and knowledge
Incentivize performance throug
- Q5. Human resources related
Interview Preparation Tips
- Retail
- New Business Development
Interview Preparation Tips
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Croma Assistant Manager Reviews and Ratings
based on 40 reviews
Rating in categories
|
Customer Service Specialist
423
salaries
|  ₹1.3 L/yr - ₹4.6 L/yr |
|
Store Manager
377
salaries
| ₹4.3 L/yr - ₹15 L/yr |
|
Assistant Department Manager
314
salaries
| ₹2.1 L/yr - ₹7 L/yr |
|
Senior Executive
263
salaries
| ₹3.2 L/yr - ₹10 L/yr |
|
Customer Service Executive
235
salaries
| ₹1.2 L/yr - ₹4.3 L/yr |
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