AmbitionBox
Interview Questions
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
i
Etech Global
Services
Compare
Filter interviews by
Etech Global Services Interview Questions and Answers
14 Interview questions
As an Office Assistant, I manage administrative tasks, support staff, and ensure smooth office operations.
Organize and maintain files, both physical and digital, to ensure easy access to important documents.
Schedule appointments and manage calendars for team members, ensuring efficient time management.
Handle incoming calls and emails, providing information and directing inquiries to the appropriate personnel.
Assis...
To sell the product, focus on highlighting its unique features, benefits, and value proposition to the customer.
Understand the customer's needs and tailor your pitch accordingly.
Highlight the product's key features and how they solve the customer's problems.
Emphasize the benefits of using the product, such as saving time or money.
Use storytelling or testimonials to showcase how the product has helped others.
Offer ...
In HTML, display none completely removes an element from the page layout, while hidden hides the element but still takes up space.
display none removes the element from the layout and it is not visible on the page
hidden hides the element but it still occupies space on the page
display none is commonly used to completely hide elements, while hidden is used to temporarily hide them
Fraud involves deception for financial gain, while scams are fraudulent schemes or tricks to deceive victims.
Fraud is intentional deception for financial gain, while scams are fraudulent schemes or tricks to deceive victims.
Fraud can involve various types such as identity theft, credit card fraud, or insurance fraud.
Scams can include lottery scams, phishing emails, or investment scams.
Both fraud and scams aim to d...
Creating a Business Requirements Document (BRD) based on a given scenario
Identify stakeholders and their requirements
Define project scope and objectives
Document functional and non-functional requirements
Include use cases and user stories
Specify constraints and assumptions
Use CSS property 'overflow' to add scroll bar in HTML.
Set 'overflow' property to 'auto' or 'scroll' in CSS for the element you want to add scroll bar to
Specify a height or width for the element to trigger the scroll bar
Example: div { overflow: auto; height: 200px; }
To handle customers on chat, be prompt, polite, empathetic, and provide accurate information.
Respond quickly to customer inquiries
Use positive language and show empathy
Provide accurate and helpful information
Offer solutions to customer problems
End the chat on a positive note
My unique selling point is my strong analytical skills combined with my ability to communicate effectively.
Strong analytical skills
Effective communication
Ability to analyze complex data and present it in a clear and concise manner
Experience in using data analysis tools and techniques
Proven track record of delivering actionable insights to drive business growth
Our bouquets are handcrafted with the freshest flowers and arranged beautifully to brighten up any occasion.
Our bouquets are perfect for any occasion, whether it's a birthday, anniversary, or just because.
Our flowers are sourced from local farms to ensure the freshest quality.
We offer a variety of arrangements to fit any budget and style.
Our expert florists handcraft each bouquet with care and attention to detail.
...
This pen is a must-have for anyone who values quality and style.
The pen has a sleek design that is both professional and stylish.
It writes smoothly and effortlessly, making it perfect for everyday use.
The ink is long-lasting and won't smudge or smear.
It's a great gift for anyone who appreciates fine writing instruments.
This pen is a great value for its quality and durability.
Etech Global Services Interview Experiences
43 interviews found
Anonymous
(1 Question)
- Q1. What is your experience?
- Ans.
I have 2 years of experience in instructional design, creating engaging e-learning modules for corporate training.
Designed and developed interactive e-learning courses using authoring tools like Articulate Storyline
Collaborated with subject matter experts to ensure content accuracy and relevance
Utilized instructional design principles to create engaging and effective learning experiences
Conducted needs assessments and ...
Interview Preparation Tips
I received a call regarding a job opportunity. The caller initially inquired about my experience, but when asked about my current salary, I explained that I am a freelancer and my earnings vary depending on the project. Instead of acknowledging my response, she insisted on a fixed number, disregarding how freelancing works.
When I clarified that my income is project-based and cannot be defined as a fixed salary, she persisted in forcing a specific answer. When I stood my ground, she started laughing and abruptly hung up. This kind of behavior is highly unprofessional and disrespectful. If this is how candidates are treated, I can only imagine how the actual work environment might be.
I do not recommend engaging with such unprofessional recruiters. A professional hiring process should be respectful and considerate of different work models, including freelancing.
Rahul Redas
I applied via LinkedIn and was interviewed in Aug 2024. There were 4 interview rounds.
(2 Questions)
- Q1. Introduction and all
- Q2. Previous work experience
- Ans.
I have 3 years of experience in customer service roles, including handling inquiries, resolving complaints, and providing product support.
Worked as a Customer Service Representative at Company X for 2 years
Managed a team of 5 customer service agents at Company Y
Received positive feedback from customers for my problem-solving skills
Typing test and listening test
(2 Questions)
- Q1. Ms Excel shortcut keys
- Q2. Other troubleshooting questions
(2 Questions)
- Q1. Manager round will ask about your strengths and weakness
- Q2. Why do you want to join and all
- Ans.
I am passionate about providing excellent customer service and believe my skills align well with the role.
Passionate about helping customers and resolving their issues
Strong communication and problem-solving skills
Previous experience in customer service roles
Excited about the opportunity to work with a reputable company
Interview Preparation Tips
(1 Question)
- Q1. Tell me something about yourself
(1 Question)
- Q1. Tell me about yourself
(1 Question)
- Q1. How to sell the product
- Ans.
To sell the product, focus on highlighting its unique features, benefits, and value proposition to the customer.
Understand the customer's needs and tailor your pitch accordingly.
Highlight the product's key features and how they solve the customer's problems.
Emphasize the benefits of using the product, such as saving time or money.
Use storytelling or testimonials to showcase how the product has helped others.
Offer a dem...
I applied via Company Website and was interviewed in Sep 2024. There was 1 interview round.
(2 Questions)
- Q1. Ways to define css full forms of xml html css
- Ans.
CSS - Cascading Style Sheets, XML - Extensible Markup Language, HTML - HyperText Markup Language
CSS is used for styling web pages
XML is used for storing and transporting data
HTML is used for creating web pages
- Q2. Define color in html display none vs hidden
- Ans.
In HTML, display none completely removes an element from the page layout, while hidden hides the element but still takes up space.
display none removes the element from the layout and it is not visible on the page
hidden hides the element but it still occupies space on the page
display none is commonly used to completely hide elements, while hidden is used to temporarily hide them
Skills evaluated in this interview
(2 Questions)
- Q1. Diffrence between fraud and scam
- Ans.
Fraud involves deception for financial gain, while scams are fraudulent schemes or tricks to deceive victims.
Fraud is intentional deception for financial gain, while scams are fraudulent schemes or tricks to deceive victims.
Fraud can involve various types such as identity theft, credit card fraud, or insurance fraud.
Scams can include lottery scams, phishing emails, or investment scams.
Both fraud and scams aim to deceiv...
- Q2. Transaction related frauds
Interview Preparation Tips
(2 Questions)
- Q1. Questions on JavaScript Functions
- Q2. Questions on SQL Commands
(1 Question)
- Q1. Create a BRD based on Give scenario
- Ans.
Creating a Business Requirements Document (BRD) based on a given scenario
Identify stakeholders and their requirements
Define project scope and objectives
Document functional and non-functional requirements
Include use cases and user stories
Specify constraints and assumptions
Interview Preparation Tips
(1 Question)
- Q1. The manager’s ask me why my schedule adherence was an issue when I left the etech? I told to manager I was regular to the office never took any unplanned leaves than why the HR have mentioned schedule adhe...
I applied via Walk-in and was interviewed in Oct 2023. There was 1 interview round.
(5 Questions)
- Q1. It was the walk in interview ---> first HR will meet you she will ask you are you comfortable with the night shift ---> there will be two test one is for English grammar (may be 20 questions will be there ...
- Q2. Why you want to join
- Q3. Your strength and weakness
- Ans.
My strength is my ability to empathize with customers and provide personalized solutions. My weakness is that I can be overly detail-oriented at times.
Strength: Empathy towards customers, ability to provide personalized solutions
Weakness: Being overly detail-oriented, may spend too much time on minor details
- Q4. What is your hobbies
- Q5. Why you dropped graduation
Interview Preparation Tips
- Q1. What do you do
- Ans.
As an Office Assistant, I manage administrative tasks, support staff, and ensure smooth office operations.
Organize and maintain files, both physical and digital, to ensure easy access to important documents.
Schedule appointments and manage calendars for team members, ensuring efficient time management.
Handle incoming calls and emails, providing information and directing inquiries to the appropriate personnel.
Assist wit...
- Q2. What are your hobbies
Aditya Verma
(2 Questions)
- Q1. About yourself and your experience
- Q2. Why you want to join?
Top trending discussions
Etech Global Services Interview FAQs
The duration of Etech Global Services interview process can vary, but typically it takes about less than 2 weeks to complete.
Tell us how to improve this page.
Etech Global Services Interviews By Designations
- Etech Global Services Business Analyst Interview Questions
- Etech Global Services Quality Analyst Interview Questions
- Etech Global Services Customer experience Specialist Interview Questions
- Etech Global Services Online Chat Representative Interview Questions
- Etech Global Services Customer Service Executive Interview Questions
- Etech Global Services HR Executive Interview Questions
- Etech Global Services Analyst Interview Questions
- Etech Global Services Senior Business Analyst Interview Questions
- Show more
Interview Questions for Popular Designations
- Business Analyst Interview Questions
- Customer experience Specialist Interview Questions
- Online Chat Representative Interview Questions
- Quality Analyst Interview Questions
- Senior Executive Interview Questions
- Executive Interview Questions
- Senior Associate Interview Questions
- Graduate Engineer Trainee (Get) Interview Questions
- Show more
Overall Interview Experience Rating
based on 37 interview experiences
Difficulty level
Duration
Interview Questions from Similar Companies
Etech Global Services Reviews and Ratings
based on 360 reviews
Rating in categories
2-6 Yrs
Not Disclosed
1-6 Yrs
Not Disclosed
3-5 Yrs
Not Disclosed
|
Customer experience Specialist
154
salaries
|  ₹2.5 L/yr - ₹4.8 L/yr |
|
Quality Analyst
120
salaries
| ₹2.4 L/yr - ₹4.8 L/yr |
|
Business Analyst
116
salaries
| ₹3.7 L/yr - ₹8.9 L/yr |
|
Senior Business Analyst
77
salaries
| ₹5.5 L/yr - ₹15.5 L/yr |
|
Online Chat Representative
59
salaries
| ₹2.2 L/yr - ₹5 L/yr |
Quess
Conduent
Statestreet HCL Services
Alldigi Tech
- Home >
- Interviews >
- Etech Global Services Interview Questions
