Eternal Limited Interview Questions and Answers

Q1. What are your current Key Result Areas (KRAs)?
Ans. 
My current KRAs include managing key accounts, developing relationships, achieving sales targets, and providing excellent customer service.
• Managing key accounts to ensure customer satisfaction and retention

• Developing strong relationships with clients to increase business opportunities

• Achieving sales targets by identifying new business opportunities and upselling products/services

• Providing excellent customer service by ...read more
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Q2. How would you onboard a restaurant that is making good sales orders per month without any marketing onto the Zomato platform?
Ans. 
I would create a tailored marketing plan to showcase the benefits of being on the Zomato platform.
• Conduct a thorough analysis of the restaurant's current sales and customer base

• Highlight the potential increase in visibility and reach by being on Zomato

• Offer a personalized onboarding process to address any concerns or questions the restaurant may have

• Provide training on how to optimize their Zomato profile and utilize t...read more
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A case study is a self-contained story about how a real customer overcame their problems using your products or services. Notice how I used the word story. Marketers are obsessed with the notion of “storytelling” (usually without actually telling stories), but a good case study is a story with protagonist (your customer) who has a problem but who wins out in the end.

A coding test is a programming challenge that assesses a developer's coding skills and problem-solving abilities.

Group discussion (GD) is a comprehensive technique to judge the suitability of an individual and his appropriateness for admission, scholarship, job, etc

Q1. What are the typical data points you want to look at if you want to boost the sales of snacks in your hometown?
Ans. 
To boost snack sales in my hometown, I would look at data points such as customer demographics, popular snack preferences, competitor analysis, and sales trends.
• Customer demographics (age, gender, income level)

• Popular snack preferences in the area

• Competitor analysis (pricing, promotions, product offerings)

• Sales trends (seasonal variations, peak hours)
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Q2. How many kilos of chicken are bought in your hometown every day?
Ans. 
I do not have the specific data on the amount of chicken bought in my hometown daily.
• I do not have access to the exact sales data of chicken in my hometown.

• The amount of chicken bought daily can vary depending on factors like population size, dietary preferences, and cultural practices.

• One way to estimate the daily chicken consumption in a town is to consider the number of grocery stores or markets selling chicken and ...read more
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Q1. Situational question
Ans. 
In a challenging situation, I effectively resolved a conflict by facilitating open communication and finding common ground.
• Identified the root cause of the conflict through active listening.

• Organized a meeting with all parties involved to discuss concerns.

• Encouraged open dialogue, allowing everyone to express their viewpoints.

• Proposed a compromise that addressed the needs of all parties.

• Followed up to ensure the soluti...read more
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Q2. Process related
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3 coding questions, medium

Q1. Related to string and prefix sum
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Q2. How priority queue works and its implementation using min heap
Ans. 
Priority queue is a data structure that stores elements based on their priority, allowing for efficient retrieval of the highest priority element.
• Priority queue can be implemented using a min heap, where the root node always contains the minimum element.

• Insertion: Add the new element to the end of the heap and then heapify up to maintain the min heap property.

• Deletion: Remove the root node (minimum element), move the l...read more
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Q1. Your favorite thing
Ans. 
My favorite thing is exploring new technologies, as it fuels my passion for innovation and enhances my skills as a Quality Analyst.
• Staying updated with the latest testing tools, like Selenium and JIRA, to improve efficiency.

• Participating in online courses to learn about AI and machine learning applications in quality assurance.

• Attending tech meetups and conferences to network with industry professionals and share knowl...read more
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Q2. Something you don't like
Ans. 
I dislike when communication is unclear, as it can lead to misunderstandings and affect the quality of work.
• Lack of clear guidelines can result in errors; for example, if a project brief is vague, team members may misinterpret requirements.

• Poor communication can lead to duplicated efforts; for instance, if two teams are unaware of each other's tasks, they might work on the same issue.

• Unclear feedback can hinder improve...read more
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Q3. How should your employees be in the company you work for?
Ans. 
Employees should be collaborative, proactive, and committed to quality, fostering a positive work environment and continuous improvement.
• Collaborative: Team members should work together, sharing knowledge and supporting each other, like in a cross-functional project.

• Proactive: Employees should take initiative to identify issues before they escalate, such as suggesting process improvements.

• Detail-oriented: A focus on ac...read more
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Q1. What is zomato
Ans. 
Zomato is a global restaurant aggregator and food delivery service, connecting users with local dining options and reviews.
• Founded in 2008, Zomato started as a restaurant discovery platform.

• Offers food delivery services in various cities worldwide, e.g., India, UAE, and the USA.

• Users can read reviews, view menus, and check restaurant ratings.

• Zomato also provides a subscription service called Zomato Gold for exclusive d...read more
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Q2. What is sales
Ans. 
Sales is the process of exchanging goods or services for money, involving persuasion and relationship-building.
• Sales involves identifying customer needs and providing solutions.

• It includes building relationships with clients to foster trust.

• Sales techniques can vary, such as consultative selling or direct selling.

• For example, a car salesperson helps customers find the right vehicle based on their preferences.

• Sales can ...read more
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