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Freshworks Interview Questions, Process, and Tips

Updated 10 Jun 2024

Top Freshworks Interview Questions and Answers

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116 Freshworks Interview Experiences

332 questions found

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user image Anonymous

posted on 21 Jan 2024

Interview experience
Rating 4
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Not Selected

I applied via Approached by Company and was interviewed in Dec 2023.

2 Interview Rounds

1

Data structures and Algorithms Round (3 Questions)

  • Q1. Find count of hard nodes in a binary tree ? A node is a hard node if it's current value is greater than its root's value.
  • Q2. Find the department with maximum number of students ? Department table: Id, dept_name Student table: I'd, stident_name, dept_id
  • Q3. How caching works ?
2

Technical Round (3 Questions)

  • Q1. System design For bookmyshow. They asked me only to design the DB tables and their relationships. (Not asked the full design)
  • Q2. When to have SQL and NoSql db ?
  • Q3. Questions about specific cases in my current project? Had I faced any struggles and how did I solved them ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be thorough with data structures and algorithms.
Practice SQL queries with joins, groupby, order by, having.
Practice System design questions for systems like bookmyshow, tinyurl generator with lot of focus on designing db tables and their relationships.
user image Anonymous

posted on 4 Jun 2024

Interview experience
Rating 4
Good
Difficulty level
-
Duration
-
Result
-

5 Interview Rounds

1

Technical Round (1 Question)

2

Technical Round (1 Question)

3

Technical Round (1 Question)

4

Technical Round (1 Question)

5

HR Round (1 Question)

  • Q1. Discussed about why this company and the compensation

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well and attend

Get interview-ready with top interview questions

user image Anonymous

posted on 13 Mar 2024

Interview experience
Rating 2
Bad
Difficulty level
Hard
Duration
Less than 2 weeks
Result
Not Selected

I was interviewed in Feb 2024.

1 Interview Round

1

One-on-one Round (4 Questions)

Interview Preparation Tips

Interview preparation tips for other job seekers - Need to study the whole process of their products.

Top skills recommended for Freshworks Onboarding Specialist interview

Insights by AmbitionBox
  • customer support
  • Javascript
  • CRM
  • HTML
  • Troubleshooting
  • JQuery
  • SAN
  • Salesforce

Freshworks interview questions for popular designations

Senior Software Engineer

 (7)

Lead Software Engineer

 (5)

Onboarding Specialist

 (5)

Product Specialist

 (4)

Software Engineer

 (4)

Business Development Executive

 (3)

Customer Success Manager

 (3)

fresher

 (3)

user image Anonymous

posted on 19 Mar 2024

Interview experience
Rating 5
Very good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Feb 2024.

2 Interview Rounds

1

Aptitude Test Round

Normal aptitude rounds for logical thinking

2

One-on-one Round (5 Questions)

user image Anonymous

posted on 8 Apr 2024

Interview experience
Rating 5
Very good
Difficulty level
Moderate
Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Mar 2024.

2 Interview Rounds

1

HR Round (1 Question)

  • Q1. About your current role and about Freshworks
2

One-on-one Round (4 Questions)

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well

Top skills recommended for Freshworks Customer Success Manager interview

Insights by AmbitionBox
  • Account Management
  • Analytical
  • CRM
  • Continuous Improvement
  • Customer Engagement
  • Customer Experience
  • Customer Satisfaction
  • Forecasting

B Pharmacy Fresher Interview Questions

user image Anonymous

posted on 20 Jan 2023

Interview experience
Rating 1
Very bad
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Dec 2022.

8 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Coding Test Round

Pharmaceutical codes are used in medical classification to uniquely identify medication. They may uniquely identify an active ingredient, drug system (including inactive ingredients and time-release agents) in general, or a specific pharmaceutical product from a specific manufacturer.

3

Case Study Round

A case study is a research approach that is used to generate an in-depth, multi-faceted understanding of a complex issue in its real-life context. It is an established research design that is used extensively in a wide variety of disciplines, particularly in the social sciences.

4

Aptitude Test Round

Abstract Reasoning Test. ...
Numerical Reasoning Test. ...
Verbal Reasoning Test. ...
General Aptitude Test. ...
Spatial Reasoning Test. ...
Psychometric Test. ...
Logical Reasoning Test.

5

Group Discussion Round

English must remain the official language of India. ...
Beef ban is illogical. ...
Joint family vs. ...
Whatsapp, Facebook, Instagram, and Snapchat are killing creativity. ...
A borderless world is practically impossible. ...
Corruption is a necessary evil.

6

Group Discussion Round

Animals should not be used in medical research. ...
Steroids should be accepted in sports. ...
Medicine price control yes or no? ...
Cost of treatment at private healthcare centres should be capped too.

7

Technical Round (2 Questions)

  • Q1. Project Planning Skills. ... Specializations. ... Transferrable Skills. ... Strategic Thinking and Creative Problem Solving. ... Management Skills. ... Awarenes...read more
  • Q2. How would your team describe your leadership style and values? How do your values help you motivate struggling team members?
8

Aptitude Test Round

An all-India level entrance exam for admission into the M. Pharma course.
Abstract Reasoning Test. ...
Numerical Reasoning Test. ...
Verbal Reasoning Test. ...
General Aptitude Test. ...
Spatial Reasoning Test. ...
Psychometric Test. ...
Logical Reasoning Test.

Interview Preparation Tips

Interview preparation tips for other job seekers - Market yourself. ...
Job search like it's your job
Lead with your value. ...
Include your job title and last employer. ...
Keep the message as brief as possible. ...
Put your LinkedIn profile in the signature. ...
Don't ask too many questions. ...
Don't send a blank LinkedIn connection request. ...
Don't ask for any of their time.
Interview experience
Rating 5
Very good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

6 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Aptitude Test Round

English language test, email writing, and objection handling.

3

One-on-one Round (2 Questions)

4

One-on-one Round (2 Questions)

  • Q1. Mock-Call session and couple of questions to understand the performance under pressure
  • Q2. When would money not be a factor for you?
5

One-on-one Round (1 Question)

  • Q1. Attitude and culture fit round. Situational and hypothetical questions.
6

HR Round (1 Question)

Interview Preparation Tips

Interview preparation tips for other job seekers - Go confident, but not too overconfident. Don't be afraid to make mistakes. You will be judged upon your attitude and your ability to perform under pressure.

Top skills recommended for Freshworks Business Development Executive interview

Insights by AmbitionBox
  • Inside Sales
  • Lead Generation
  • Sales
  • Sales Process
  • SMB
  • Customer Engagement
  • Interpersonal Skills
  • Business Development
Interview experience
Rating 3
Average
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Not Selected

I was interviewed in Apr 2024.

3 Interview Rounds

1

Coding Test Round

Beginner level Qns based on strings and arrays. Time complexity would be asked after the code is executed.

2

Technical Round (1 Question)

  • Q1. Architectural Questions based on Cloud, System Design, Question from Resume, Cloud Security, Overall Performance management of Cloud services
3

Technical Round (1 Question)

  • Q1. Linux, Shell, coding, cloud based Questions. Docker and Kubernetes related.

Customer Onboarding Interview Questions

user image Anonymous

posted on 1 Dec 2023

Interview experience
Rating 5
Very good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Nov 2023.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

One-on-one Round (5 Questions)

user image Anonymous

posted on 1 Apr 2024

Interview experience
Rating 5
Very good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Apr 2023.

2 Interview Rounds

1

HR Round (1 Question)

  • Q1. Experience, Location, Salary Details, Qualification and Notice Period
2

One-on-one Round (4 Questions)

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep the conversation candid and be true to yourself during the conversation. Keep the conversation open-ended and do feel free to ask all the relevant questions to clarify your doubts prior to joining

Top skills recommended for Freshworks Senior Accounts Executive interview

Insights by AmbitionBox
  • Cold Calling
  • Sales
  • Customer Relationship
  • Analytical
  • Sales Process
  • CRM
  • Customer Acquisition
  • Relationship Building

Freshworks Interview FAQs

How many rounds are there in Freshworks interview?
Freshworks interview process usually has 2-3 rounds. The most common rounds in the Freshworks interview process are Technical, One-on-one Round and Resume Shortlist.
How to prepare for Freshworks interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Freshworks. The most common topics and skills that interviewers at Freshworks expect are customer support, CRM, SAN, Sales and GIT.
What are the top questions asked in Freshworks interview?

Some of the top questions asked at the Freshworks interview -

  1. Consider the situation where you have one critical customer requirement which i...read more
  2. What is a customer centered company? What are its main featur...read more
  3. Do you think so you are fit for Product marketi...read more
How long is the Freshworks interview process?

The duration of Freshworks interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

Interview Process at Freshworks

based on 51 interviews in last 1 year

Interview experience

Rating 4
Very Good
View more

Difficulty level

Easy 16%
Moderate 65%
Hard 19%

Duration

Less than 2 weeks 68%
2-4 weeks 11%
4-6 weeks 9%
6-8 weeks 9%
More than 8 weeks 3%

People are getting interviews through

based on 77 Freshworks interviews
Company Website
Job Portal
Referral
Walkin
Campus Placement
Recruitment Consultant
27%
24%
12%
7%
6%
1%
23% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.

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Freshworks Reviews and Ratings

based on 539 reviews

3.7

Rating in categories

 3.5

Skill development

 3.8

Work-Life balance

 3.8

Salary & Benefits

 3.6

Job Security

 3.7

Company culture

 3.3

Promotions/Appraisal

 3.5

Work Satisfaction

Explore 539 Reviews and Ratings
Senior Software Engineer
280 salaries
24.8 Lakhs

₹10 L/yr - ₹37 L/yr

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fresher
186 salaries
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₹0.5 L/yr - ₹6 L/yr

Lead Software Engineer
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₹22 L/yr - ₹48.5 L/yr

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₹3.5 L/yr - ₹10.9 L/yr

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