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Genpact Interview Questions and Answers for Experienced
831 Interview questions
Reinsurance is insurance purchased by insurers to mitigate risk and protect against large losses.
Reinsurance helps insurance companies manage risk by sharing potential losses.
It can be categorized into two main types: facultative and treaty reinsurance.
Facultative reinsurance is negotiated for individual risks, while treaty reinsurance covers a portfolio of risks.
For example, a property insurer may cede part of it...
Microsoft 365 Intune is a cloud-based service for managing devices and applications securely.
Device Management: Intune allows IT admins to manage devices like smartphones, tablets, and PCs remotely.
Application Management: You can deploy and manage applications on enrolled devices, ensuring compliance and security.
Conditional Access: Intune integrates with Azure Active Directory to enforce security policies based o...
Active Directory is a directory service by Microsoft for managing users, computers, and resources in a networked environment.
Centralized management of user accounts and permissions.
Facilitates authentication and authorization for network resources.
Organizes resources in a hierarchical structure using domains, trees, and forests.
Supports Group Policy for managing user and computer settings.
Integrates with other ser...
A VPN creates a secure, encrypted connection over a less secure network, like the internet, ensuring privacy and data protection.
Encrypts internet traffic to protect data from eavesdroppers.
Masks the user's IP address, enhancing online anonymity.
Allows access to region-restricted websites and content.
Commonly used for secure remote access to corporate networks.
Examples include services like NordVPN, ExpressVPN, an...
What people are saying about Genpact
I would maintain open communication, seek feedback, and align my goals with my manager's expectations to foster a productive relationship.
Establish regular check-ins to discuss progress and expectations, ensuring alignment with my manager's goals.
Seek constructive feedback on my performance and areas for improvement, demonstrating my commitment to growth.
Adapt my work style to accommodate my manager's preferences,...
A peer-to-peer (P2P) market enables direct transactions between individuals without intermediaries.
P2P markets facilitate the exchange of goods and services directly between users.
Examples include platforms like eBay, Craigslist, and Airbnb.
They often rely on user ratings and reviews to build trust.
P2P markets can reduce costs by eliminating middlemen.
Cryptocurrency exchanges are also a form of P2P market.
Payments in SAP can be reconciled through various methods, ensuring accurate financial reporting and transaction tracking.
Automatic Clearing: SAP can automatically clear open items in accounts payable and receivable based on predefined criteria, such as payment amounts and dates.
Manual Reconciliation: Users can manually match payments to invoices using transaction codes like F-03 for clearing accounts.
Bank Stateme...
The T-code for managing incoming and debited payments in SAP is F-28 for incoming payments and F-53 for outgoing payments.
F-28: Used for posting incoming payments from customers.
F-53: Used for posting outgoing payments to vendors.
Both T-codes allow for manual entry of payment details.
These transactions help in maintaining accurate financial records.
Accruals are accounting adjustments for revenues and expenses that have been incurred but not yet recorded in financial statements.
Accrual accounting recognizes revenue when earned, not when received. For example, a service performed in December is recorded in December, even if payment is received in January.
Expenses are recorded when incurred, not when paid. For instance, if a company receives a utility bill in J...
Bank reconciliation ensures that a company's financial records match the bank's records, identifying discrepancies.
Compare bank statement balance with the company's cash book balance.
Identify outstanding checks that have not yet cleared the bank.
Account for deposits in transit that are recorded in the cash book but not yet reflected in the bank statement.
Adjust for bank fees or interest earned that may not be reco...
Genpact Interview Experiences for Experienced
1.7k interviews found
Anonymous
I appeared for an interview in May 2025, where I was asked the following questions.
- Q1. Basic questions of the HR round interview. After 15 minutes of HR round, HR forwards your candidature for the Ops round.
- Q2. Endless wait in the virtual room, and finally after few hours an Host HR will tell all the remaining candidates to leave for the day as the Ops Mngr was urgently required to postpone this interview and on ...
- Q3. You somehow after 1-2 days gets connected with the same Genpact's HR recruiter again only to apprise you of the good/suspicious news of being selected via call and email and requests our docs for the offic...
- Q4. Intermittent communication starts from your recruiters end from the same day still with some hope. But after a day or 2 your recruiter forcibly tells you not to call again and only he'll connect again when...
- Q5. After a week or so you muster courage to call the recruiter again. But he never picks up. You WhatsApp message and call considerably, but still no response.
Interview Preparation Tips
Selected
I appeared for an interview in Feb 2025.
(2 Questions)
- Q1. Tell me about yourself
- Q2. Tell me about your previous work
- Ans.
I have experience in data entry, customer service, and process optimization in a fast-paced environment.
Managed data entry tasks with a focus on accuracy and efficiency, reducing errors by 15%.
Provided exceptional customer service, resolving inquiries and complaints promptly, leading to a 20% increase in customer satisfaction.
Collaborated with team members to streamline processes, resulting in a 10% reduction in turnar...
(2 Questions)
- Q1. Tell about the how resolve the slow laptop problem if customer asks about it to you
- Ans.
To resolve a slow laptop issue, identify the cause and implement solutions like optimizing settings or upgrading hardware.
Check for background applications consuming resources, e.g., multiple browser tabs or software updates running.
Run a disk cleanup to remove unnecessary files, which can free up space and improve performance.
Ensure the laptop has sufficient RAM; consider upgrading if it's below 8GB for better multita...
- Q2. What is the processor in the computer
- Ans.
The processor, or CPU, is the brain of the computer, executing instructions and managing tasks for software applications.
Central Processing Unit (CPU) is the main component that performs calculations and tasks.
Examples of processors include Intel Core i7, AMD Ryzen 5.
The CPU interprets and executes instructions from programs.
It consists of cores, which allow for multitasking; more cores mean better performance.
Modern C...
(2 Questions)
- Q1. What are you expecting from genpact
- Ans.
I expect Genpact to provide growth opportunities, a collaborative environment, and a chance to contribute to impactful projects.
Opportunities for professional development, such as training programs and workshops.
A collaborative work culture where team members support each other, enhancing productivity.
Exposure to diverse projects that challenge my skills and allow me to make a meaningful impact.
Regular feedback and men...
- Q2. How you see yourself in 5 years
- Ans.
In five years, I envision myself as a skilled Process Associate, contributing to team success and pursuing professional growth.
I aim to deepen my expertise in process optimization, leading initiatives that enhance efficiency.
I see myself taking on leadership roles, mentoring new associates and sharing best practices.
I plan to pursue relevant certifications that will bolster my skills and knowledge in the field.
I hope t...
Fatima Begum
(2 Questions)
- Q1. What is your experience and current compensation (CTC)?
- Ans.
I have 5 years of experience in process development with a current CTC of $70,000.
5 years of experience in process development
Current CTC of $70,000
Experience in optimizing processes and improving efficiency
- Q2. What are your communication skills?
- Ans.
I have strong communication skills, both written and verbal, with the ability to effectively convey information and ideas.
Excellent verbal communication skills demonstrated through clear and concise articulation of ideas
Strong written communication skills shown through drafting clear and professional emails and reports
Ability to actively listen and respond appropriately in conversations
Experience in presenting informat...
(2 Questions)
- Q1. What is the accounts payable cycle?
- Ans.
The accounts payable cycle is the process of receiving, verifying, and paying invoices from vendors.
Invoices are received from vendors for goods or services provided
Invoices are verified for accuracy and approved for payment
Payments are made to vendors within the agreed upon terms
The cycle repeats for each invoice received
- Q2. Miro processing
(2 Questions)
- Q1. What are the implications of invoice deductions related to disputes?
- Ans.
Invoice deductions related to disputes can impact cash flow, customer relationships, and operational efficiency.
Invoice deductions can lead to delayed or reduced payments, affecting cash flow.
Disputes can strain relationships with customers, leading to potential loss of business.
Resolving disputes can be time-consuming and resource-intensive, impacting operational efficiency.
Examples: Deductions for damaged goods, inco...
- Q2. What is the process of evolving reconciliation?
- Ans.
The process of evolving reconciliation involves identifying discrepancies, investigating root causes, implementing corrective actions, and monitoring progress.
Identify discrepancies in financial records or accounts
Investigate root causes of discrepancies, such as errors in data entry or miscommunication
Implement corrective actions to address the root causes and prevent future discrepancies
Monitor progress regularly to ...
Interview Preparation Tips
Selected
(1 Question)
- Q1. Current work & role for profile segregation
- Ans.
As a Process Associate, I manage workflow segregation to enhance efficiency and accuracy in operations.
Analyze current processes to identify areas for segregation, such as separating data entry from quality checks.
Implement role-based access controls to ensure that team members only handle tasks relevant to their expertise.
Utilize software tools to automate repetitive tasks, allowing for better focus on specialized rol...
(4 Questions)
- Q1. Deep knowledge of core product (in my case "Insurance"
- Q2. What is Insurance
- Ans.
Insurance is a financial arrangement that provides protection against potential future losses or damages.
Insurance involves a contract between an insurer and the insured.
Premiums are paid by the insured to maintain coverage.
Types of insurance include health, auto, life, and property insurance.
For example, health insurance covers medical expenses, while auto insurance covers vehicle damage.
- Q3. Importance of Insurance
- Ans.
Insurance is crucial for financial security, risk management, and peace of mind in uncertain situations.
Financial Protection: Insurance provides a safety net against unexpected financial burdens, such as medical emergencies or accidents.
Risk Management: It helps individuals and businesses manage risks by transferring the financial burden to the insurer.
Peace of Mind: Knowing that you are covered in case of unforeseen e...
- Q4. Relativity of Insurance with Investments &Annuity
- Ans.
Insurance, investments, and annuities are interconnected financial tools for risk management and wealth accumulation.
Insurance provides protection against unforeseen risks, e.g., health insurance covers medical expenses.
Investments aim for capital growth, e.g., stocks and bonds can yield returns over time.
Annuities are contracts that provide regular payments, often used for retirement income.
Life insurance can also ser...
Selected
I appeared for an interview before Sep 2021.
(2 Questions)
- Q1. Can you tell me about yourself?
- Q2. What do you know about the Order to Cash (O2C) process?
- Ans.
The Order to Cash (O2C) process involves all the steps from receiving a customer order to receiving payment.
O2C process starts with receiving a customer order.
It includes order processing, order fulfillment, and invoicing.
The final step is receiving payment from the customer.
Efficient O2C process ensures timely delivery and payment.
Example: A customer places an order online, the order is processed, the product is shipp...
(1 Question)
- Q1. How would you handle a situation in which you receive a difficult query or escalation from a customer?
- Ans.
I would remain calm, listen actively, empathize with the customer, and work towards finding a satisfactory solution.
Remain calm and composed to handle the situation effectively
Listen actively to understand the customer's query or concern
Empathize with the customer to show understanding and build rapport
Work towards finding a satisfactory solution by offering alternatives or escalating if necessary
Selected
I appeared for an interview in Jan 2025.
(3 Questions)
- Q1. What is Deferred Defect
- Ans.
Deferred Defect is a software bug that is known but not fixed immediately, usually due to prioritization or resource constraints.
Deferred defects are typically documented in a defect tracking system for future resolution.
They are often categorized based on severity and impact on the system.
Examples include minor UI issues, non-critical functionality bugs, or low-priority performance issues.
- Q2. Different types of Testing
- Ans.
Different types of testing include unit testing, integration testing, system testing, and acceptance testing.
Unit testing focuses on testing individual components or modules of the software.
Integration testing involves testing how different components work together.
System testing checks the entire system as a whole.
Acceptance testing ensures that the system meets the requirements of the stakeholders.
Other types of test...
- Q3. Quality of a good Tester
- Ans.
A good Tester possesses attention to detail, critical thinking skills, and effective communication.
Attention to detail: Ability to spot even the smallest of errors or inconsistencies in the software.
Critical thinking skills: Ability to analyze complex problems and come up with creative solutions.
Effective communication: Ability to clearly articulate issues and collaborate with team members to resolve them.
(2 Questions)
- Q1. Explain type of Test Strategy
- Ans.
Test strategy is a high-level plan to achieve testing objectives and goals.
Defines scope, approach, resources, schedule, and tools for testing
Outlines test levels, types, techniques, and environments
Includes risk assessment, defect management, and communication plans
Adapts based on project requirements and constraints
- Q2. Agile methodologies explain
- Ans.
Agile methodologies are a set of principles and practices that prioritize flexibility, collaboration, and continuous improvement in project management.
Agile methodologies focus on iterative development, where projects are broken down into small increments and delivered in short cycles.
Collaboration between cross-functional teams is emphasized, with regular communication and feedback loops to adapt to changing requireme...
Selected
(2 Questions)
- Q1. Why do you want to join Genpact?
- Ans.
I want to join Genpact for its innovative culture, growth opportunities, and commitment to excellence in business processes.
Genpact is known for its strong emphasis on digital transformation, which aligns with my interest in leveraging technology for business improvement.
The company's diverse client portfolio offers a chance to work on various projects, enhancing my skills and experience in different industries.
Genpact...
- Q2. What is your long-term goal?
- Ans.
My long-term goal is to develop my skills and advance in my career while contributing positively to my organization.
Aim to become a team leader within the next 5 years, guiding new associates.
Pursue relevant certifications to enhance my expertise in process management.
Seek opportunities for cross-training in different departments to broaden my understanding of the business.
Contribute to process improvement initiatives ...
Interview Preparation Tips
I applied via Walk-in and was interviewed in Oct 2024. There were 2 interview rounds.
(3 Questions)
- Q1. 2 way 3 way matching
- Ans.
2 way 3 way matching is a process used in accounting to ensure accuracy in financial transactions.
2 way matching involves matching the invoice with the purchase order
3 way matching involves matching the invoice with the purchase order and the receiving report
Helps in detecting errors or discrepancies in the billing process
- Q2. Accounts payable and accounts receivable
- Q3. Some general questions
(7 Questions)
- Q1. T code to review po
- Ans.
ME23N
ME23N is the T code used to review purchase orders in SAP
It allows users to view details of a specific purchase order, such as vendor information, item details, and delivery status
- Q2. If you find mismatch in quantity who to you contact
- Ans.
Contact the inventory manager or supervisor for resolution.
Contact inventory manager or supervisor immediately
Verify the discrepancy with relevant documentation
Discuss potential causes of the mismatch and work towards resolution
- Q3. Vendor ledger entry
- Q4. Where you see grn
- Ans.
GRN stands for Goods Receipt Note, which is a document used in the procurement process to confirm the receipt of goods.
GRN is used in the procurement process to verify that the goods ordered have been received in good condition.
It includes details such as the quantity, quality, and condition of the goods received.
GRN is an important document for inventory management and accounting purposes.
It is typically generated by ...
- Q5. First self introduction
- Q6. How you learn from where you learn
- Q7. You have theoretical knowledge no practical how can u do
- Ans.
I would seek hands-on experience through internships, workshops, or online tutorials to bridge the gap between theory and practice.
Seek internships or part-time jobs in the field to gain practical experience
Participate in workshops or training sessions to apply theoretical knowledge in real-life scenarios
Utilize online tutorials or courses to practice and implement theoretical concepts
Collaborate with professionals in ...
Interview Preparation Tips
Bharath R
Selected
(2 Questions)
- Q1. Could you describe your daily activities?
- Ans.
As a Process Developer, my daily activities involve analyzing processes, identifying areas for improvement, implementing solutions, and monitoring performance.
Analyze current processes to identify inefficiencies
Develop and implement solutions to improve process efficiency
Monitor performance metrics to track improvements
Collaborate with team members to streamline workflows
- Q2. What challenges have you faced while working?
- Ans.
I have faced challenges such as tight deadlines, communication issues, and adapting to new technologies.
Tight deadlines requiring efficient time management and prioritization
Communication issues with team members or stakeholders leading to misunderstandings
Adapting to new technologies or software systems quickly to meet project requirements
(1 Question)
- Q1. What are your salary expectations?
- Ans.
My salary expectations are in line with industry standards and based on my experience and qualifications.
Research industry standards for Process Developers in the area
Consider my experience and qualifications when determining salary expectations
Be prepared to negotiate based on the job responsibilities and benefits package offered
Syed Danish Hasan Razvi
(2 Questions)
- Q1. What is the process for mapping skills to a job description?
- Ans.
Mapping skills to a job description involves aligning candidate abilities with job requirements for effective hiring.
Analyze the job description to identify key responsibilities and required skills.
Create a skills matrix that lists essential skills alongside proficiency levels needed.
Match candidate skills with the skills matrix to assess fit.
Example: For a project manager role, skills like 'leadership' and 'communicat...
- Q2. How many people you have handle
- Ans.
I have managed teams ranging from 5 to 50 members across various projects, focusing on collaboration and performance.
Led a team of 10 in a successful product launch, achieving a 20% increase in market share.
Managed a cross-functional team of 25 during a critical project, ensuring timely delivery and adherence to budget.
Oversaw a department of 50, implementing training programs that improved team efficiency by 30%.
(1 Question)
- Q1. Salary discussion
Genpact Interview FAQs
Some of the top questions asked at the Genpact interview for experienced candidates -
The duration of Genpact interview process can vary, but typically it takes about less than 2 weeks to complete.
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Genpact Interviews By Designations
- Genpact Process Associate Interview Questions
- Genpact Process Developer Interview Questions
- Genpact Management Trainee Interview Questions
- Genpact Assistant Manager Interview Questions
- Genpact Business Analyst Interview Questions
- Genpact Senior Associate Interview Questions
- Genpact Consultant Interview Questions
- Genpact Accountant Interview Questions
- Show more
Interview Questions for Popular Designations
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Genpact Reviews and Ratings
based on 36.5k reviews
Rating in categories
Hyderabad / Secunderabad
2-7 Yrs
Not Disclosed
Hyderabad / Secunderabad
3-8 Yrs
₹ 2.2-16.5 LPA
|
Process Developer
38.1k
salaries
|  ₹2.4 L/yr - ₹7.2 L/yr |
|
Process Associate
29k
salaries
| ₹1.8 L/yr - ₹4.9 L/yr |
|
Management Trainee
22.3k
salaries
| ₹4.2 L/yr - ₹8.7 L/yr |
|
Assistant Manager
22k
salaries
| ₹6 L/yr - ₹13.5 L/yr |
|
Manager
7.8k
salaries
| ₹10.9 L/yr - ₹19 L/yr |
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