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based on 35.7k Reviews

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Genpact Senior Manager Interview Questions and Answers

Updated 8 Jun 2025

23 Interview questions

A Senior Manager was asked 3mo ago
Q. What is the process for mapping skills to a job description?
Ans. 

Mapping skills to a job description involves aligning candidate abilities with job requirements for effective hiring.

  • Analyze the job description to identify key responsibilities and required skills.

  • Create a skills matrix that lists essential skills alongside proficiency levels needed.

  • Match candidate skills with the skills matrix to assess fit.

  • Example: For a project manager role, skills like 'leadership' and 'commu...

A Senior Manager was asked 6mo ago
Q. Tell me about your forecasting expertise.
Ans. 

I possess extensive forecasting expertise, utilizing data analysis and market trends to drive strategic decision-making.

  • Utilized statistical models like ARIMA for demand forecasting in retail, improving inventory management by 20%.

  • Implemented machine learning algorithms to predict customer behavior, resulting in a 15% increase in sales.

  • Conducted scenario analysis to assess potential market changes, aiding in strat...

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A Senior Manager was asked 7mo ago
Q. What was the most challenging task you faced, and how did you resolve it?
Ans. 

Managing a team with conflicting personalities and work styles

  • Identified individual strengths and weaknesses

  • Facilitated team building activities to improve communication and collaboration

  • Implemented a project management tool to streamline workflow and assign tasks efficiently

A Senior Manager was asked 11mo ago
Q. Describe the revenue recognition model.
Ans. 

Revenue recognition model is a set of guidelines for when and how revenue should be recognized in financial statements.

  • Revenue is recognized when it is earned, not necessarily when cash is received.

  • It should be realized or realizable and earned.

  • There are different methods like percentage of completion, completed contract, and sales basis.

  • GAAP and IFRS have specific rules for revenue recognition.

  • Example: Subscripti...

What people are saying about Genpact

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a software developer
5d
10 hour workdays? Glad I quit Genpact
I’m just relieved I got out in time...I was with Genpact till last month. Genpact wants its employees to start working 10 hours a day 5 days a week...that's 50 hours weekly. And this isn't for a startup or leadership role. It's for freshers. Entry level roles with 10 hour shifts? are you serious? In 2025? When we’re talking about 4 day workweeks and burnout awareness? I’m not saying people shouldn’t work hard....we all do. But let’s stop pretending this is normal or productive. Longer hours don’t mean better output. In most cases, it just means more stress, more health issues, and faster exits. If you don’t trust your team to perform in 8 hours, maybe it’s not the employees who need training. Or 2 extra hours me koi kuch vaise bhi nahi ukhaad raha.
Got a question about Genpact?
Ask anonymously on communities.
A Senior Manager was asked 12mo ago
Q. How do you create various change strategies?
Ans. 

I create various change strategies by analyzing the current situation, setting clear goals, involving stakeholders, and implementing a structured plan.

  • Analyze the current situation and identify areas that need improvement

  • Set clear and achievable goals for the change process

  • Involve key stakeholders in the decision-making process to ensure buy-in and support

  • Develop a structured plan with specific actions, timelines,...

A Senior Manager was asked 12mo ago
Q. How do you manage resistance and ensure stakeholder buy in?
Ans. 

I manage resistance by addressing concerns, building trust, and involving stakeholders in decision-making.

  • Address concerns and fears openly and transparently

  • Build trust through effective communication and relationship-building

  • Involve stakeholders in decision-making to increase buy-in and ownership

  • Provide clear rationale and benefits of proposed changes

  • Offer training and support to help stakeholders adapt to change...

A Senior Manager was asked
Q. Explain IFRS in detail.
Ans. 

IFRS stands for International Financial Reporting Standards, a set of accounting standards developed by the International Accounting Standards Board (IASB).

  • IFRS is a globally accepted set of accounting standards used for financial reporting.

  • It aims to provide a common language for companies to communicate their financial information.

  • IFRS covers a wide range of topics including revenue recognition, financial instru...

Are these interview questions helpful?
A Senior Manager was asked
Q. Explain accounting.
Ans. 

Accounting is the process of recording, summarizing, analyzing, and reporting financial transactions of a business.

  • Involves recording financial transactions

  • Summarizing financial data in financial statements

  • Analyzing financial information to make business decisions

  • Reporting financial results to stakeholders

  • Follows Generally Accepted Accounting Principles (GAAP)

  • Examples: preparing balance sheets, income statements, ...

A Senior Manager was asked
Q. How will reserves change over the life of the policy?
Ans. 

Reserves increase over time as premiums are paid and decrease as claims are paid out.

  • Reserves are funds set aside by an insurance company to cover future claims.

  • As premiums are paid, reserves increase.

  • As claims are paid out, reserves decrease.

  • The amount of reserves needed for a policy depends on factors such as the policy's duration, the insured's age and health, and the type of coverage.

  • For example, a whole life ...

A Senior Manager was asked
Q. Describe a situation where you handled a customer escalation.
Ans. 

Effectively managing customer escalations requires empathy, clear communication, and prompt resolution strategies.

  • Listen actively to the customer's concerns to understand their perspective.

  • Acknowledge the issue and apologize for any inconvenience caused, e.g., 'I understand how frustrating this must be.'

  • Gather all relevant information to assess the situation thoroughly before proposing a solution.

  • Provide a clear a...

1 2 3

Genpact Senior Manager Interview Experiences

36 interviews found

Senior Manager Interview Questions & Answers

user image Syed Danish Hasan Razvi

posted on 10 Mar 2025

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. What is the process for mapping skills to a job description?
  • Ans. 

    Mapping skills to a job description involves aligning candidate abilities with job requirements for effective hiring.

    • Analyze the job description to identify key responsibilities and required skills.

    • Create a skills matrix that lists essential skills alongside proficiency levels needed.

    • Match candidate skills with the skills matrix to assess fit.

    • Example: For a project manager role, skills like 'leadership' and 'communicat...

  • Answered by AI
    Add your answer
  • Q2. How many people you have handle
  • Ans. 

    I have managed teams ranging from 5 to 50 members across various projects, focusing on collaboration and performance.

    • Led a team of 10 in a successful product launch, achieving a 20% increase in market share.

    • Managed a cross-functional team of 25 during a critical project, ensuring timely delivery and adherence to budget.

    • Oversaw a department of 50, implementing training programs that improved team efficiency by 30%.

  • Answered by AI
    Add your answer
Round 2 - HR 

(1 Question)

  • Q1. Salary discussion
  • Add your answer
Anonymous

Senior Manager Interview Questions & Answers

user image Anonymous

posted on 18 Jun 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(3 Questions)

  • Q1. Brief description of your experience.
  • Ans. 

    Experienced Senior Manager with a strong background in project management, team leadership, and strategic planning across various industries.

    • Over 10 years of experience in managing cross-functional teams to deliver projects on time and within budget.

    • Successfully led a team of 20 in a major product launch, resulting in a 30% increase in market share.

    • Implemented process improvements that reduced operational costs by 15% ...

  • Answered by AI
    Add your answer
  • Q2. How do you do change?
  • Add your answer
  • Q3. How do you create various change strategies?
  • Ans. 

    I create various change strategies by analyzing the current situation, setting clear goals, involving stakeholders, and implementing a structured plan.

    • Analyze the current situation and identify areas that need improvement

    • Set clear and achievable goals for the change process

    • Involve key stakeholders in the decision-making process to ensure buy-in and support

    • Develop a structured plan with specific actions, timelines, and ...

  • Answered by AI
    Add your answer
Round 2 - Technical 

(3 Questions)

  • Q1. Brief description of your experience.
  • Ans. 

    Over 10 years of experience in project management, team leadership, and strategic planning across various industries.

    • Led a cross-functional team of 15 in a successful product launch, increasing market share by 20%.

    • Implemented a new project management software that improved team efficiency by 30%.

    • Developed and executed a strategic plan that resulted in a 25% revenue growth over two years.

    • Mentored junior managers, foster...

  • Answered by AI
    Add your answer
  • Q2. Challenges faced during delivering change and how did you tackle it?
  • Add your answer
  • Q3. How do you manage resistance and ensure stakeholder buy in?
  • Ans. 

    I manage resistance by addressing concerns, building trust, and involving stakeholders in decision-making.

    • Address concerns and fears openly and transparently

    • Build trust through effective communication and relationship-building

    • Involve stakeholders in decision-making to increase buy-in and ownership

    • Provide clear rationale and benefits of proposed changes

    • Offer training and support to help stakeholders adapt to changes

  • Answered by AI
    Add your answer
Round 3 - HR 

(3 Questions)

  • Q1. Why Genpact and role change?
  • Add your answer
  • Q2. Biggest challenges faced and how did you deal with them?
  • Ans. 

    Faced challenges in team dynamics and project deadlines, resolved through communication and strategic planning.

    • Navigated team conflicts by facilitating open discussions, leading to improved collaboration.

    • Managed tight project deadlines by implementing agile methodologies, resulting in timely delivery.

    • Addressed resource constraints by prioritizing tasks and reallocating team members effectively.

  • Answered by AI
    Add your answer
  • Q3. Opinion based questions for cultural fitment.
  • Add your answer
Anonymous

Senior Manager Interview Questions & Answers

user image Anonymous

posted on 1 Oct 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Explained my current role
  • Add your answer
  • Q2. How i fit into the offered role
  • Add your answer
Anonymous

Senior Manager Interview Questions & Answers

user image Anonymous

posted on 21 May 2025

Interview experience
3
Average
Difficulty level
-
Process Duration
Less than 2 weeks
Result
-

I appeared for an interview in Apr 2025, where I was asked the following questions.

  • Q1. How do you manage strict deadlines during the MEC, and can you share a specific situation where you successfully handled a strict deadline?
  • Ans. 

    I prioritize tasks, communicate effectively, and leverage team strengths to meet strict deadlines during the MEC.

    • Prioritize tasks based on urgency and impact, ensuring critical tasks are completed first.

    • Utilize project management tools to track progress and deadlines, keeping the team aligned.

    • Communicate regularly with stakeholders to manage expectations and provide updates.

    • In a previous project, we faced a tight deadl...

  • Answered by AI
    Add your answer
  • Q2. What are your greatest strengths and weaknesses, and what motivates you to seek a job change?
  • Ans. 

    I excel in strategic thinking and team leadership, while seeking growth opportunities to enhance my skills and impact.

    • Strength: Strategic Thinking - I successfully led a project that increased efficiency by 30% through innovative process improvements.

    • Strength: Team Leadership - I foster a collaborative environment, resulting in a 15% increase in team productivity over the last year.

    • Weakness: Delegation - I tend to take...

  • Answered by AI
    Add your answer
  • Q3. How would you manage client escalations?
  • Ans. 

    I would address client escalations with empathy, clear communication, and proactive solutions to ensure client satisfaction.

    • Listen actively to the client's concerns to fully understand the issue.

    • Acknowledge the client's feelings and validate their experience, e.g., 'I understand how frustrating this must be for you.'

    • Gather all relevant information before responding, ensuring I have a complete picture of the situation.

    • C...

  • Answered by AI
    Add your answer
Anonymous

Senior Manager Interview Questions & Answers

user image Karan Kumar

posted on 21 Jan 2025

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Accrual entries with effect
  • Ans. 

    Accrual entries are used to record revenue or expenses when they are earned or incurred, regardless of when cash is exchanged.

    • Accrual entries are made to match revenues and expenses with the period in which they are incurred, rather than when cash is received or paid.

    • They involve recording revenue when it is earned and expenses when they are incurred, even if cash has not yet been exchanged.

    • Accrual entries help provide...

  • Answered by AI
    Add your answer
  • Q2. Prepaid entries with effect
  • Ans. 

    Prepaid entries are recorded in advance but have an effect on financial statements when the service is actually provided.

    • Prepaid entries involve recording an expense or revenue before it is actually incurred or earned.

    • They are initially recorded as assets or liabilities on the balance sheet.

    • When the service is provided, the prepaid entry is then recognized as an expense or revenue on the income statement.

    • Examples inclu...

  • Answered by AI
    Add your answer
Anonymous

Senior Manager Interview Questions & Answers

user image Anonymous

posted on 4 Dec 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jun 2024. There were 2 interview rounds.

Round 1 - Case Study 

New product launch scenario

Round 2 - One-on-one 

(2 Questions)

  • Q1. Details on my projects.
  • Add your answer
  • Q2. Forecasting expertise?
  • Ans. 

    I possess extensive forecasting expertise, utilizing data analysis and market trends to drive strategic decision-making.

    • Utilized statistical models like ARIMA for demand forecasting in retail, improving inventory management by 20%.

    • Implemented machine learning algorithms to predict customer behavior, resulting in a 15% increase in sales.

    • Conducted scenario analysis to assess potential market changes, aiding in strategic ...

  • Answered by AI
    Add your answer
Anonymous

Senior Manager Interview Questions & Answers

user image Ratnesh Rai

posted on 26 Jul 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Describe me the revenue recognition model
  • Ans. 

    Revenue recognition model is a set of guidelines for when and how revenue should be recognized in financial statements.

    • Revenue is recognized when it is earned, not necessarily when cash is received.

    • It should be realized or realizable and earned.

    • There are different methods like percentage of completion, completed contract, and sales basis.

    • GAAP and IFRS have specific rules for revenue recognition.

    • Example: Subscription se...

  • Answered by AI
    Add your answer
  • Q2. Stakeholder management
  • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Please refer the following points:
1) Subject matter knowledge
2) Team handing experience
3) client management
Anonymous

Senior Manager Interview Questions & Answers

user image Anonymous

posted on 16 Sep 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Aug 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Good interview, It was more on aptitude

Round 2 - Group Discussion 

Discuss around todays AI culture

Interview Preparation Tips

Interview preparation tips for other job seekers - Good and interesting interview
Anonymous

Senior Manager Interview Questions & Answers

user image darshan malkan

posted on 8 Apr 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Mar 2024. There were 2 interview rounds.

Round 1 - Technical 

(3 Questions)

  • Q1. Accounting for discount provided
  • Add your answer
  • Q2. Accounting for prepaid
  • Ans. 

    Prepaid expenses are costs that have been paid in advance but have not yet been incurred.

    • Prepaid expenses are recorded as assets on the balance sheet until they are used up or expire.

    • Common examples of prepaid expenses include prepaid rent, insurance premiums, and subscriptions.

    • To account for prepaid expenses, they are initially recorded as a debit to a prepaid expense asset account and a credit to cash or accounts pay...

  • Answered by AI
    View 1 more answer
  • Q3. IFRS application
  • Add your answer
Round 2 - HR 

(1 Question)

  • Q1. Salary negotiation
  • Add your answer
Anonymous

Senior Manager Interview Questions & Answers

user image Anonymous

posted on 13 Mar 2024

Interview experience
2
Poor
Difficulty level
-
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Job Portal

Round 1 - Technical 

(1 Question)

  • Q1. Explain IFRS in detail
  • Ans. 

    IFRS stands for International Financial Reporting Standards, a set of accounting standards developed by the International Accounting Standards Board (IASB).

    • IFRS is a globally accepted set of accounting standards used for financial reporting.

    • It aims to provide a common language for companies to communicate their financial information.

    • IFRS covers a wide range of topics including revenue recognition, financial instruments...

  • Answered by AI
    Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. Explain accounting
  • Ans. 

    Accounting is the process of recording, summarizing, analyzing, and reporting financial transactions of a business.

    • Involves recording financial transactions

    • Summarizing financial data in financial statements

    • Analyzing financial information to make business decisions

    • Reporting financial results to stakeholders

    • Follows Generally Accepted Accounting Principles (GAAP)

    • Examples: preparing balance sheets, income statements, cash ...

  • Answered by AI
    Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Explain accounting and finance
  • Ans. 

    Accounting involves recording, summarizing, and analyzing financial transactions, while finance focuses on managing assets and liabilities.

    • Accounting involves recording financial transactions, preparing financial statements, and analyzing financial data.

    • Finance focuses on managing assets and liabilities, making investment decisions, and analyzing financial risks.

    • Accounting provides information for decision-making, whil...

  • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - BPO industry. Not much to learn for CA's.
Anonymous
More about working at Genpact
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  • IT Services & Consulting
  • 50k-1 Lakh Employees (India)
  • Public
  • Financial Services
  • EdTech

Genpact Interview FAQs

How many rounds are there in Genpact Senior Manager interview?
Genpact interview process usually has 2-3 rounds. The most common rounds in the Genpact interview process are One-on-one Round, Technical and Resume Shortlist.
How to prepare for Genpact Senior Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Genpact. The most common topics and skills that interviewers at Genpact expect are record to report, RTR, R2R, General Ledger and Project Management.
What are the top questions asked in Genpact Senior Manager interview?

Some of the top questions asked at the Genpact Senior Manager interview -

  1. What were key challenges faced on your Oracle cloud implementations and solutio...read more
  2. What is the Methodology you have used to solve the business prob...read more
  3. Common variances we notice while doing monthly comparison between Budget and Ac...read more
What are the most common questions asked in Genpact Senior Manager HR round?

The most common HR questions asked in Genpact Senior Manager interview are -

  1. Why are you looking for a chan...read more
  2. What are your salary expectatio...read more
How long is the Genpact Senior Manager interview process?

The duration of Genpact Senior Manager interview process can vary, but typically it takes about less than 2 weeks to complete.

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Overall Interview Experience Rating

4.3/5

based on 26 interview experiences

Difficulty level

Easy 15%
Moderate 77%
Hard 8%

Duration

Less than 2 weeks 43%
2-4 weeks 36%
4-6 weeks 14%
More than 8 weeks 7%
View more

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Genpact Senior Manager Salary
based on 4.3k salaries
₹11 L/yr - ₹37 L/yr
At par with the average Senior Manager Salary in India
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Genpact Senior Manager Reviews and Ratings

based on 459 reviews

3.6/5

Rating in categories

3.6

Skill development

3.7

Work-life balance

2.9

Salary

3.9

Job security

3.4

Company culture

3.0

Promotions

3.4

Work satisfaction

Explore 459 Reviews and Ratings
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