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Globiva Interview Questions, Process, and Tips
Updated
9 Nov 2023
Popular Job Profiles
61 Globiva Interview Experiences
175 questions found
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Popular
Anonymous
posted on 2 Mar 2023
Interview experience
Good
Difficulty level
-
Duration
-
Result
-
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
HR Round (1 Question)
- Q1. Basic questions like "Tell me something about yourself" and other questions related to your CV like about your experience in previous organisation, etc.
3
Technical Round (1 Question)
- Q1. For Team Lead position, they will test your basic knowledge like Shrinkage, Attrition, their formulas, etc just to check whether you are aware of the KPIs and K...read more
Interview Preparation Tips
Interview preparation tips for other job seekers - Always reasearch about the company in which you are giving interview. Sometimes, interviewer will distract you with random questions which are not part of your job role, like about Sports or politics,etc. Answer them in a manner which reflects your personality.
Dipayan Taran
posted on 16 Aug 2023
Interview experience
Average
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed in Jul 2023.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
HR Round (2 Questions)
- Q1. Introduction on myself
- Q2. My hobby details and favourite job in free time
3
Maneger Round Round (3 Questions)
- Q1. Introduction on myself
- Q2. Question related my city
- Q3. Question related my hobby
4
Client Interview Round (2 Questions)
- Q1. Introduction on myself
- Q2. Question related the process
Interview Preparation Tips
Interview preparation tips for other job seekers - You can join Globiva but don't ask for promotion and salary hike together as you will get any of those.
Globiva interview questions for popular designations
Anonymous
posted on 24 Sep 2022
I applied via Walk-in and was interviewed in Aug 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
One-on-one Round (8 Questions)
- Q1. Give a brief introduction
- Q2. Where do you see yourself in five years?
- Q3. Why did you choose your career in science field?
- Q4. What was your goal ? Why are you changing your field?
- Q5. What do you mean by customer care?
- Q6. What is retention? What do you mean by that?
- Q7. What if one of you customer complaining about your products and they are like using abusive words ,what will you do in this condition?
- Q8. Will you be comfortable in 7 to 7 working hours? Without cab service?
Interview Preparation Tips
Topics to prepare for Globiva Customer Care interview:
- About company
Anonymous
posted on 27 Sep 2023
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Aug 2023.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2
One-on-one Round (2 Questions)
- Q1. Introduce Yourself
- Q2. Where do you see yourself in 5 years?
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident.
Zoya Sheikh
posted on 27 Oct 2023
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Sep 2023.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
2
One-on-one Round (2 Questions)
- Q1. Tell me about yourself
- Q2. How did you spend your yesterday
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident
Jobs at Globiva
Anonymous
posted on 28 May 2022
I applied via Walk-in and was interviewed in Jul 2021.
5 Interview Rounds
1
HR Round (4 Questions)
- Q1. Tell me something about yourself.
- Q2. If you could become the prime minister for a day what changes you would like to bring in this country?
- Q3. Why should we hire you?
- Q4. Why did you choose BPO as your career?
2
Writing test Round (1 Question)
- Q1. 3 topics were given and we needed to write on 2 of those topics. Word limits were 120-180 words.
3
Versant Test Round (1 Question)
- Q1. This round was also written. This round tested our listening, comprehension skills and typing speed altogether.
4
Client Interview Round (3 Questions)
- Q1. I had to write short essay on 3 different topics. Word limits were 60.
- Q2. Basic questions like about yourself
- Q3. Mock chat session as a customer support executive.
5
Technical Round (1 Question)
- Q1. Some basic process related questions.
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident and answer every question properly. Interview rounds are pretty easy. If the see potential in you they will hire you any way even if you can't clear a round. Just make sure you don't make any mistake in client round.
Anonymous
posted on 27 Apr 2023
Interview experience
Very bad
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Oct 2022.
3 Interview Rounds
1
HR Round (1 Question)
- Q1. Tell me about your self
2
Aptitude Test Round
General knowledge test
3
One-on-one Round (1 Question)
- Q1. Regarding shifts and experience
Interview Preparation Tips
Interview preparation tips for other job seekers - Don't join this company, Management is terrible they don't even know how to drive a process and how to fulfill client requirements.
In my 7 years of career this is the worst company I worked with. No at all recommended to anyone. If u r not getting any job and this is the last option than only you can join.
In my 7 years of career this is the worst company I worked with. No at all recommended to anyone. If u r not getting any job and this is the last option than only you can join.
Anonymous
posted on 21 May 2022
I applied via Walk-in and was interviewed in Mar 2023.
1 Interview Round
1
One-on-one Round (3 Questions)
- Q1. Tell me about your self
- Q2. Tell me about corona virus
- Q3. What has loss dueto COVID 19
Interview Preparation Tips
Interview preparation tips for other job seekers - Company is good but I will said you look carefully company invoirmet than join . There maximum process is wrost in sales process . So I can suggest yo must join for service or blended process ☺️
Anonymous
posted on 18 Aug 2023
Interview experience
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Jul 2023.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
2
HR Round (3 Questions)
- Q1. Introduce yourself
- Q2. Why do you want to join this company ?
- Q3. Tell me something about social media ?
3
HR Round (3 Questions)
- Q1. Introduce yourself
- Q2. What is customer service ?
- Q3. What is bpo ?
Imran Hussain
posted on 18 Oct 2023
Interview experience
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Jobs India and was interviewed before Oct 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Be honest with your years of experience. All information you share will be verified at the time of joining.
View all tips
2
HR Round (6 Questions)
- Q1. Your profile and experiences.
- Q2. Help the through your profile and experiences.
- Q3. Your job roles and responsibilities.
- Q4. Clearly explain your previous job roles and responsibilities.
- Q5. Your strength and capabilities.
- Q6. Let the HR know your strength and capabilities, skill.
3
One-on-one Round (2 Questions)
- Q1. About previous job roles & responsibility and contribution towards the organization
- Q2. Explain your job roles and responsibility, and share your work experiance, your success rate and contribution towards the organization and process worked for.
Interview Preparation Tips
Interview preparation tips for other job seekers - Be normal, be you, give straightforward answers and dont run arround the bush, it's that easy and you can crack the interviews ☺👍 #allthebest
Globiva Interview FAQs
How many rounds are there in Globiva interview?
Globiva interview process usually has 2-3 rounds. The most common rounds in the Globiva interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for Globiva interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Globiva. The most common topics and skills that interviewers at Globiva expect are Customer Service, Communication Skills, Outbound Sales, voice process and bpo.
What are the top questions asked in Globiva interview?
How long is the Globiva interview process?
The duration of Globiva interview process can vary, but typically it takes about less than 2 weeks to complete.
Globiva Interviews By Designations
- Globiva Customer Service Executive Interview Questions ·
- Globiva Associate Interview Questions ·
- Globiva Customer Care Executive Interview Questions ·
- Globiva Customer Service Associate Interview Questions ·
- Globiva Customer Support Associate Interview Questions ·
- Globiva Customer Care Associate Interview Questions ·
- Globiva Customer Executive Interview Questions ·
- Globiva Customer Support Executive Interview Questions
- Show more
Interview Questions for Popular Designations
- Software Engineer Interview Questions ·
- Graduate Engineer Trainee (Get) Interview Questions ·
- Accountant Interview Questions ·
- Design Engineer Interview Questions ·
- Sales Officer Interview Questions ·
- HR Executive Interview Questions ·
- Relationship Manager Interview Questions ·
- Assistant Professor Interview Questions
- Show more
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Interview Process at Globiva
based on 22 interviews in last 1 year
Interview experience
3.6
View more
People are getting interviews through
based on 56 Globiva interviews
Job Portal
Walkin
Referral
Company Website
33%
30%
19%
5%
13% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
Interview Questions from Similar Companies
Globiva Reviews and Ratings
based on 1.1k reviews
Rating in categories
3.1
Skill development
3.1
Work-Life balance
3.0
Salary & Benefits
3.0
Job Security
3.1
Company culture
2.8
Promotions/Appraisal
3.0
Work Satisfaction
Reviews
There is nothing that I could say that I have liked. People are merciless over there and will make your life hell. Apart from a few HRs and a few col...
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