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3.9

based on 760 Reviews

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H&M Sales Advisor Interview Questions and Answers

Updated 12 Mar 2025

H&M Sales Advisor Interview Experiences

16 interviews found

Sales Advisor Interview Questions & Answers

user image Anonymous

posted on 12 Mar 2025

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Feb 2025.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Ask only self introduction and any experience that's it
  • Add your answer
  • Q2. Nothing
  • Add your answer
Anonymous

Sales Advisor Interview Questions & Answers

user image Anonymous

posted on 7 Mar 2025

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Sep 2024.

Round 1 - HR 

(2 Questions)

  • Q1. What is customer service
  • Ans. 

    Customer service is the support and assistance provided to customers before, during, and after their purchase experience.

    • Effective communication: Listening to customer needs and responding clearly. Example: A sales advisor explaining product features.

    • Problem-solving: Addressing customer issues promptly. Example: Resolving a billing error quickly to retain customer trust.

    • Empathy: Understanding customer emotions and show...

  • Answered by AI
    Add your answer
  • Q2. Tell about you
  • Ans. 

    I am a dedicated sales professional with a passion for helping customers find the right solutions to meet their needs.

    • Experience: Over 5 years in retail sales, consistently exceeding sales targets.

    • Customer Focus: Developed strong relationships with clients, leading to repeat business.

    • Problem Solving: Successfully resolved customer complaints, enhancing satisfaction and loyalty.

    • Team Collaboration: Worked closely with ma...

  • Answered by AI
    Add your answer
Anonymous

Sales Advisor Interview Questions & Answers

user image Chitresh Mahule

posted on 7 Oct 2023

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Introduce your self and rest questions will be ask according to your introduction
  • Ans. 

    Enthusiastic sales advisor with a passion for customer service and a proven track record in exceeding sales targets.

    • Background: I have over 3 years of experience in retail sales, working with diverse customers.

    • Skills: Strong communication skills, able to build rapport quickly with clients.

    • Achievements: Consistently exceeded sales targets by 20% in my previous role.

    • Approach: I believe in understanding customer needs fir...

  • Answered by AI
    Add your answer
Round 2 - HR 

(1 Question)

  • Q1. About your fashion knowledge and dedication level
  • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - just be yourself and it's okay if you are not from a fashion background tell them an honest answer and also your communication will be good
Anonymous

Sales Advisor Interview Questions & Answers

user image BALARAJU M

posted on 2 Sep 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Group Discussion 

They will give u a topic. U need to collaborate with ur team nd discuss nd need to give the conclusion.

Round 3 - HR 

(3 Questions)

  • Q1. Personal introduction
  • Add your answer
  • Q2. Previous experience nd detailed questions in that.
  • Add your answer
  • Q3. Job description
  • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident. Maintain the smile. Be fashionable.
Anonymous

Sales Advisor Interview Questions & Answers

user image Anonymous

posted on 11 Jan 2025

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jan 2024. There were 3 interview rounds.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Can you provide a self-introduction?
  • Ans. 

    Dynamic sales advisor with a passion for customer satisfaction and a proven track record in exceeding sales targets.

    • Background: I have over 5 years of experience in retail sales, specializing in electronics and home appliances.

    • Skills: Strong communication skills, allowing me to effectively engage with customers and understand their needs.

    • Achievements: Consistently exceeded sales targets by 20% through personalized cust...

  • Answered by AI
    Add your answer
  • Q2. Why are you leaving your current job?
  • Ans. 

    Seeking new challenges and growth opportunities in a different environment.

    • Looking for career advancement

    • Seeking a new challenge

    • Interested in exploring different industry

    • Want to broaden skill set

    • Company restructuring

  • Answered by AI
    Add your answer
  • Q3. What makes you a suitable candidate for this position?
  • Ans. 

    I have a strong background in sales, excellent communication skills, and a proven track record of exceeding targets.

    • Extensive experience in sales and customer service

    • Strong communication and interpersonal skills

    • Proven track record of meeting and exceeding sales targets

    • Ability to build and maintain relationships with clients

    • Excellent problem-solving and negotiation skills

  • Answered by AI
    Add your answer
Round 2 - Aptitude Test 

Given the task to complete, the same group of interviewers began asking questions in a role-play scenario as customers.

Round 3 - HR 

(1 Question)

  • Q1. What are your expectations for the role, and how soon can you start?
  • Ans. 

    I expect to utilize my sales skills to drive revenue and provide excellent customer service. I can start immediately.

    • Expect to meet and exceed sales targets

    • Provide exceptional customer service to build relationships and drive repeat business

    • Utilize strong communication and negotiation skills to close deals

    • Start immediately and hit the ground running

  • Answered by AI
    Add your answer
Anonymous

Sales Advisor Interview Questions & Answers

user image Anonymous

posted on 27 Aug 2023

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Self introduction and discussion about some customers activities
  • Add your answer
  • Q2. Detail about the pervious company
  • Add your answer
Anonymous

Sales Advisor Interview Questions & Answers

user image Anonymous

posted on 12 Apr 2023

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. First phone call round then gf then one one interview.
  • Add your answer
Round 3 - Group Discussion 

On gf they ask about your fashion knowledge

Round 4 - One-on-one 

(1 Question)

  • Q1. Why should you want to join h&m
  • Ans. 

    Joining H&M offers a dynamic and fast-paced work environment, opportunities for growth and development, and a chance to be part of a globally recognized fashion brand.

    • Dynamic and fast-paced work environment

    • Opportunities for growth and development

    • Being part of a globally recognized fashion brand

  • Answered by AI
    Add your answer
Anonymous

Sales Advisor Interview Questions & Answers

user image Vinodhini Raghavan

posted on 27 Jun 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jun 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Add your answer
  • Q2. Why you want to work in H&M
  • Add your answer
Anonymous

Sales Advisor Interview Questions & Answers

user image vinni vinayak

posted on 29 Feb 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Aug 2023. There was 1 interview round.

Round 1 - Group Discussion 

Without take your name define yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - More know about fashion and trendy
Anonymous

Sales Advisor Interview Questions & Answers

user image Anonymous

posted on 4 Feb 2023

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Aug 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

It's normal discussion with manager

Round 3 - Group Discussion 

It's type off practical assessment on work

Interview Preparation Tips

Interview preparation tips for other job seekers - Just take your strength
And opportunities in mind don't loose your confidence
Anonymous

Top trending discussions

View All
Interview Tips & Stories
1w (edited)
a team lead
Why are women still asked such personal questions in interview?
I recently went for an interview… and honestly, m still trying to process what just happened. Instead of being asked about my skills, experience, or how I could add value to the company… the questions took a totally unexpected turn. The interviewer started asking things like When are you getting married? Are you engaged? And m sure, if I had said I was married, the next question would’ve been How long have you been married? What does my personal life have to do with the job m applying for? This is where I felt the gender discrimination hit hard. These types of questions are so casually thrown at women during interviews but are they ever asked to men? No one asks male candidates if they’re planning a wedding or how old their kids are. So why is it okay to ask women? Can we please stop normalising this kind of behaviour in interviews? Our careers shouldn’t be judged by our relationship status. Period.
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More about working at H&M
  • HQ - Stockholm, Stockholm, Sweden
  • Fashion & Textile
  • 1k-5k Employees (India)

H&M Interview FAQs

How many rounds are there in H&M Sales Advisor interview?
H&M interview process usually has 2-3 rounds. The most common rounds in the H&M interview process are One-on-one Round, Resume Shortlist and HR.
How to prepare for H&M Sales Advisor interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at H&M. The most common topics and skills that interviewers at H&M expect are Customer Service, Retail, Health Insurance, Recruitment and Customer Experience.
What are the top questions asked in H&M Sales Advisor interview?

Some of the top questions asked at the H&M Sales Advisor interview -

  1. What is customer service according to y...read more
  2. How well do you know about operations of a sto...read more
  3. What is sales according to y...read more
What are the most common questions asked in H&M Sales Advisor HR round?

The most common HR questions asked in H&M Sales Advisor interview are -

  1. What are your salary expectatio...read more
  2. Why are you looking for a chan...read more
  3. What is your family backgrou...read more
How long is the H&M Sales Advisor interview process?

The duration of H&M Sales Advisor interview process can vary, but typically it takes about less than 2 weeks to complete.

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H&M Interviews By Designations

  • H&M Sales Advisor Interview Questions
  • H&M Department Manager Interview Questions
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Interview Questions for Popular Designations

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Overall Interview Experience Rating

4.6/5

based on 15 interview experiences

Difficulty level

Easy 20%
Moderate 60%
Hard 20%

Duration

Less than 2 weeks 70%
2-4 weeks 20%
4-6 weeks 10%
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H&M Sales Advisor Salary
based on 333 salaries
₹2 L/yr - ₹5.1 L/yr
8% more than the average Sales Advisor Salary in India
View more details

H&M Sales Advisor Reviews and Ratings

based on 148 reviews

3.6/5

Rating in categories

3.4

Skill development

3.8

Work-life balance

3.3

Salary

3.9

Job security

3.6

Company culture

2.7

Promotions

3.3

Work satisfaction

Explore 148 Reviews and Ratings
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1-5 Yrs

₹ 3-3.6 LPA

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Sales Advisor

New Delhi

1-10 Yrs

₹ 3.1-3.7 LPA

H&M
Sales Advisor

Indore

5-10 Yrs

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