What is runbook and SOP ? Can we consider SOP as Runbook or not?

Question

Accepted Answer

Runbook is a set of instructions for IT operations, while SOP is a set of instructions for business processes. They are not the same.

Runbook is a document containing a set of procedures for IT operations, such as troubleshooting steps, maintenance tasks, and disaster recovery processes.
SOP (Standard Operating Procedure) is a document containing a set of instructions for business processes, such as employee onboarding, customer service protocols, and financial reporting procedures.
While both runbooks and SOPs provide step-by-step instructions, they serve different purposes and are used in different contexts within an organization.
Runbooks are typically used by IT teams to ensure consistent and efficient operation of systems and applications, while SOPs are used by various departments to standardize and streamline business processes.

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