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HDB Financial Services

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3.9

based on 21.9k Reviews

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Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Top Rated Financial Services Company - 2024

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  • About
  • Reviews
    21.9k
  • Salaries
    48.8k
  • Interviews
    876
  • Jobs
    281
  • Benefits
    1.6k
  • Photos
    53
  • Posts
    2

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HDB Financial Services Interview Questions and Answers

Updated 22 May 2025
Popular Designations

122 Interview questions

A Supervisor was asked 6d ago
Q. What skills should an agent possess?
Ans. 

An agent possesses skills in communication, problem-solving, and leadership, essential for effective supervision.

  • Effective Communication: Clearly conveys information to team members, ensuring everyone understands their roles.

  • Problem-Solving: Quickly identifies issues and implements solutions, such as resolving conflicts between team members.

  • Leadership: Motivates and guides the team towards achieving goals, exempli...

View all Supervisor interview questions
A Senior Sales Officer was asked 2w ago
Q. What sourcing channels are you familiar with?
Ans. 

I am familiar with various sourcing channels including digital platforms, networking, and traditional methods for lead generation.

  • Digital Marketing: Utilizing social media platforms like LinkedIn and Facebook for targeted advertising and lead generation.

  • Job Boards: Posting on platforms like Indeed and Glassdoor to attract potential candidates and clients.

  • Networking Events: Attending industry conferences and trade ...

View all Senior Sales Officer interview questions
A business senior assoicate was asked 2w ago
Q. Are you able to handle pressure and customer escalations?
Ans. 

I thrive under pressure and effectively manage customer escalations by employing strong communication and problem-solving skills.

  • Active Listening: I ensure I fully understand the customer's concerns by actively listening and asking clarifying questions, which helps in addressing their issues effectively.

  • Calm Demeanor: During high-pressure situations, I maintain a calm and composed demeanor, which reassures custome...

A Junior Officer was asked 3w ago
Q. What is working capital?
Ans. 

Working capital is the difference between a company's current assets and current liabilities, indicating its short-term financial health.

  • Current Assets: These include cash, inventory, and accounts receivable that are expected to be converted into cash within a year.

  • Current Liabilities: These are obligations like accounts payable and short-term debt that are due within a year.

  • Formula: Working Capital = Current Asse...

View all Junior Officer interview questions
A Collections Manager was asked 1mo ago
Q. What is KPI?
Ans. 

KPI stands for Key Performance Indicator, a measurable value that demonstrates how effectively an organization is achieving key objectives.

  • KPIs are used to evaluate success at reaching targets.

  • Examples include sales growth, customer satisfaction scores, and operational efficiency.

  • They can be financial (e.g., profit margins) or non-financial (e.g., employee engagement).

  • KPIs should be specific, measurable, achievabl...

View all Collections Manager interview questions
A Collections Manager was asked 1mo ago
Q. What is KRA?
Ans. 

KRA stands for Key Result Area, defining specific outcomes for roles in an organization.

  • KRA helps in setting clear performance expectations for employees.

  • Examples include sales targets, customer satisfaction scores, and project deadlines.

  • KRAs are often linked to performance appraisals and promotions.

  • They provide a framework for measuring success in various roles.

View all Collections Manager interview questions
A Phone Banker was asked 1mo ago
Q. What are the fundamental concepts of banking that one should be aware of?
Ans. 

Understanding banking fundamentals is crucial for effective financial management and customer service in the banking sector.

  • Types of Banks: Commercial banks, investment banks, and credit unions serve different purposes. For example, commercial banks offer checking and savings accounts.

  • Banking Products: Familiarity with products like loans, mortgages, and credit cards is essential. For instance, a mortgage is a loa...

View all Phone Banker interview questions
Are these interview questions helpful?
A Sales Manager was asked 1mo ago
Q. How do you handle a team and achieve targets?
Ans. 

Effective team management and target achievement require clear communication, motivation, and strategic planning.

  • Set clear, achievable goals: For example, break down annual targets into quarterly and monthly objectives.

  • Foster open communication: Regular team meetings can help address challenges and share successes.

  • Motivate the team: Recognize individual and team achievements through rewards or public acknowledgmen...

View all Sales Manager interview questions
A Customer Service was asked 1mo ago
Q. What would you do if a customer is not satisfied with your response?
Ans. 

Addressing customer dissatisfaction requires empathy, active listening, and a commitment to finding a resolution.

  • Listen actively to the customer's concerns without interrupting.

  • Acknowledge their feelings and validate their experience, e.g., 'I understand why you're upset.'

  • Ask clarifying questions to fully understand the issue, e.g., 'Can you tell me more about what happened?'

  • Offer a solution or alternative, e.g., ...

View all Customer Service interview questions
A Customer Service was asked 1mo ago
Q. What would you do if a customer was provided with incorrect information?
Ans. 

Addressing wrong information involves acknowledging the mistake, correcting it, and ensuring customer satisfaction.

  • Acknowledge the mistake: 'I apologize for the incorrect information provided.'

  • Correct the information: 'The correct information is...'

  • Provide additional resources: 'You can find more details on our website.'

  • Follow up: 'Is there anything else I can assist you with regarding this issue?'

  • Document the err...

View all Customer Service interview questions
1 2 3 4 5 6 7

HDB Financial Services Interview Experiences

876 interviews found

Employee Relations Executive Interview Questions & Answers

user image Anonymous

posted on 5 Feb 2025

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Jan 2025.

Round 1 - One-on-one 

(5 Questions)

  • Q1. Hdfc bank job retirement
  • Add your answer
  • Q2. I am applying for this your company job
  • Add your answer
  • Q3. I am Interested this job
  • Add your answer
  • Q4. What is process this company
  • Add your answer
  • Q5. My profile this mach your company
  • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - My name is gyani Singh from Mumbai Diva thane

Employee Relations Executive Interview Questions asked at other Companies

Q1. What is the convertible feature in double door refrigerators?
View answer (1)
Anonymous

Senior Telecalling Officer Interview Questions & Answers

user image Anonymous

posted on 19 Feb 2025

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Sellf introduction
  • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I worked the company past 1 yr I'm extremely disappointed with the way my settlement salary was handled. Despite working for 45 days, I was only paid for 30 days. When I called HR to clarify, I was told that the 'paper period' only covered 30 days. I was not given a satisfactory explanation for the remaining 15 days. Furthermore, the HR representative was dismissive and cut the call abruptly, which I found disrespectful. I hope the company will investigate this matter and provide a more professional and respectful experience for employees." Unfortunately, I experienced disrespectful treatment during my tenure at the company. Despite my commitment and hard work, I felt undervalued and disrespected. I hope the company will take steps to improve its culture and treat employees with dignity." I'm concerned about the company's leave policy and its impact on employees. During my tenure, I experienced Team Leads targeting employees for not providing leaves, and even scolding them for taking extra leave. Furthermore, during natural disasters like floods, the company did not provide adequate leave support, affecting employees who were impacted. I hope the company will review its leave policy and provide more support to employees during difficult times."

Senior Telecalling Officer Interview Questions asked at other Companies

Q1. What is bank what is credit card what is cibil score
View answer (1)
Anonymous

Team Manager Interview Questions & Answers

user image Anonymous

posted on 9 Jan 2025

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - Group Discussion 

Need to discuss on self intro & need to speak on any one topic

Round 2 - One-on-one 

(2 Questions)

  • Q1. Regarding previous experience
  • Add your answer
  • Q2. KPI & KRA
  • Add your answer
Round 3 - Regarding Entire job journey 

(2 Questions)

  • Q1. About team handling, data Churning, Doing data Allocations
  • Add your answer
  • Q2. About Controlling on Attrition & Shrinkage, Team Management, Client Management, Product delivery as per the client requirements. Target🎯 deliveries.
  • Add your answer

Team Manager Interview Questions asked at other Companies

Q1. To maintain a SIEM solution, what daily activities would you perform?
View answer (4)
Anonymous

Interview Questions & Answers

user image P jayanthi

posted on 5 May 2025

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I appeared for an interview in Apr 2025, where I was asked the following questions.

  • Q1. How much salary expected
  • Add your answer
  • Q2. How many years experience
  • Add your answer
  • Q3. Do you work week days (Monday to Saturday)
  • Add your answer
Anonymous

Credit Relationship Associate Interview Questions & Answers

user image Anonymous

posted on 25 Nov 2023

Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. All about Cibil and previous company record
  • Add your answer
  • Q2. All about Cibil
  • Ans. All about Cibil
  • Answered by risingstrawberry
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Avoid going there you will regret
3 months notice period
Feels like sales
Anonymous

Fashion Consultant Interview Questions & Answers

user image HEMA ADABALA (RA2111027010028)

posted on 19 Oct 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Dssa ldschf ksjxgh djfkuhw fjshf jhge uhywgh

Round 2 - Technical 

(3 Questions)

  • Q1. Asgdasdg dfaseg kjhsuayhgf kshghb jagtfewsiyhf khffiush kudfxhgew
  • Add your answer
  • Q2. Dsgsaasf dfkjge fghediu uvuhdsiute
  • Add your answer
  • Q3. Dfgfds dfhed fgaeth bvnbrtxgyf
  • Add your answer

Fashion Consultant Interview Questions asked at other Companies

Q1. What would you do if a customer chooses two dresses, one lower priced and one higher priced, and asks you which is better?
View answer (3)
Anonymous

CRM Executive Interview Questions & Answers

user image Anonymous

posted on 23 Nov 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

It is learning for so many things

Round 2 - Group Discussion 

Group discussion process done

Round 3 - One-on-one 

(2 Questions)

  • Q1. What is your role in previous company?
  • Add your answer
  • Q2. Cibil realated question ❓
  • Add your answer

CRM Executive Interview Questions asked at other Companies

Q1. What is the key quality that a CRM executive should have?
View answer (2)
Anonymous

Sales Executive Interview Questions & Answers

user image Anonymous

posted on 31 Oct 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Oct 2024. There was 1 interview round.

Round 1 - Technical 

(3 Questions)

  • Q1. Service management
  • Add your answer
  • Q2. No issues in fiance service
  • Add your answer
  • Q3. Excellent service
  • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Excellent

Sales Executive Interview Questions asked at other Companies

Q1. Do you know what selling is and how to sell?
View answer (53)
Anonymous

Mutual Fund Advisor Interview Questions & Answers

user image Anonymous

posted on 18 Nov 2024

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Indeed and was interviewed in Oct 2024. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. What is AMC ?
  • Ans. 

    AMC stands for Asset Management Company, which is a company that manages mutual funds by investing the pooled funds of investors.

    • AMCs manage mutual funds by investing in various securities such as stocks, bonds, and money market instruments.

    • They charge a fee for managing the funds, known as the expense ratio.

    • Examples of AMCs include Vanguard, Fidelity, and BlackRock.

  • Answered by AI
    Add your answer
  • Q2. What is large cap mid cap small cap
  • Ans. 

    Large cap, mid cap, and small cap refer to the market capitalization of companies, with large cap being the largest and small cap being the smallest.

    • Large cap companies have a market capitalization typically over $10 billion, such as Apple or Microsoft.

    • Mid cap companies have a market capitalization between $2 billion and $10 billion, such as Chipotle or Etsy.

    • Small cap companies have a market capitalization typically un...

  • Answered by AI
    Add your answer
  • Q3. What is Mutual fund
  • Ans. 

    A mutual fund is a professionally managed investment fund that pools money from many investors to purchase securities.

    • Mutual funds are managed by professional fund managers

    • Investors pool their money to invest in a diversified portfolio of securities

    • Mutual funds offer diversification, liquidity, and professional management

    • Types of mutual funds include equity funds, bond funds, and money market funds

  • Answered by AI
    Add your answer

Mutual Fund Advisor Interview Questions asked at other Companies

Q1. How are mutual funds related to the share market?
View answer (1)
Anonymous

Collection Associate Interview Questions & Answers

user image SIVA PRASAD

posted on 20 Oct 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
-
Result
Selected Selected
Round 1 - Technical 

(4 Questions)

  • Q1. What is work previous company
  • Ans. 

    In my previous role, I managed collections, resolved disputes, and maintained client relationships to ensure timely payments.

    • Managed a portfolio of accounts, ensuring timely follow-ups on overdue payments.

    • Utilized CRM software to track interactions and payment statuses, improving efficiency by 20%.

    • Resolved customer disputes by investigating issues and negotiating payment plans.

    • Collaborated with the sales team to addres...

  • Answered by AI
    Add your answer
  • Q2. Collections types
  • Add your answer
  • Q3. India infoline finance Ltd
  • Add your answer
  • Q4. Current to write off
  • Ans. 

    Current to write off refers to the amount of debt that is deemed uncollectible and removed from the books.

    • Current to write off is typically determined based on the age of the debt and the likelihood of collection.

    • It is important for collection associates to regularly review and update the current to write off amount.

    • Examples of factors that may contribute to a debt being written off include bankruptcy of the debtor or ...

  • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Hdb financial services good communications total employees unity

Collection Associate Interview Questions asked at other Companies

Q1. How would you collect EMI payments and customer feedback from the market and vehicle running zone?
View answer (3)
Anonymous

Top trending discussions

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Interview Tips & Stories
2w (edited)
a team lead
I left a job interview after just one question. Was that a mistake?
Today, I had an interview for a job I was really looking forward to. The job description seemed great, the pay was okay, and the company had good feedback online. I went in, shook hands with the person in charge of hiring, and we sat down to talk. Then, they asked their first question: "How do you feel about working extra hours without pay?" I actually laughed because I thought it was a joke. But the interviewer just looked at me, waiting for my answer. I asked if working extra time was required and if they paid for it. They said, "Well, we expect people to stay as long as they need to finish their work. Everyone here really cares about what they do, so we don't keep track of extra hours." I just stood up and said, "Thank you for your time, but this job isn't right for me," and then I left. Now, I'm wondering if I did the wrong thing. Should I have stayed and listened to more about the job? Or was leaving the right decision?
Got a question about HDB Financial Services?
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More about working at HDB Financial Services
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#1 Best Mega Financial Services Company - 2022

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golden leaf award AmbitionBox awards

#1 Best Mega Financial Services Company - 2021

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  • HQ - Ahmedabad, Gujrat, India
  • NBFC
  • 50k-1 Lakh Employees (India)
  • Financial Services
  • Banking

HDB Financial Services Interview FAQs

How many rounds are there in HDB Financial Services interview?
HDB Financial Services interview process usually has 2-3 rounds. The most common rounds in the HDB Financial Services interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for HDB Financial Services interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at HDB Financial Services. The most common topics and skills that interviewers at HDB Financial Services expect are Sales, Team Handling, Personal Loans, Credit Underwriting and Business Development.
What are the top questions asked in HDB Financial Services interview?

Some of the top questions asked at the HDB Financial Services interview -

  1. Do you know what is selling and how you can sell ...read more
  2. Whate is the sales and bank and .. any sales in hdfc and others ba...read more
  3. Why we are not getting stable growth in finance and Banking sector !!...read more
What are the most common questions asked in HDB Financial Services HR round?

The most common HR questions asked in HDB Financial Services interview are -

  1. What are your salary expectatio...read more
  2. Where do you see yourself in 5 yea...read more
  3. Why are you looking for a chan...read more
How long is the HDB Financial Services interview process?

The duration of HDB Financial Services interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

HDB Financial Services Interviews By Designations

  • HDB Financial Services Sales Executive Interview Questions
  • HDB Financial Services Sales Officer Interview Questions
  • HDB Financial Services Credit Relationship Manager Interview Questions
  • HDB Financial Services Senior Telecalling Officer Interview Questions
  • HDB Financial Services Senior Sales Officer Interview Questions
  • HDB Financial Services Sales Manager Interview Questions
  • HDB Financial Services Junior Officer Interview Questions
  • HDB Financial Services Collection Associate Interview Questions
  • Show more
  • HDB Financial Services Collection Officer Interview Questions
  • HDB Financial Services Relationship Manager Interview Questions

Interview Questions for Popular Designations

  • Sales Executive Interview Questions
  • Sales Officer Interview Questions
  • Credit Relationship Manager Interview Questions
  • Senior Sales Officer Interview Questions
  • Senior Telecalling Officer Interview Questions
  • Sales Manager Interview Questions
  • Junior Officer Interview Questions
  • Collection Officer Interview Questions
  • Show more
  • Collection Associate Interview Questions
  • Relationship Manager Interview Questions

Overall Interview Experience Rating

4.2/5

based on 1.1k interview experiences

Difficulty level

Easy 50%
Moderate 47%
Hard 3%

Duration

Less than 2 weeks 83%
2-4 weeks 8%
4-6 weeks 4%
6-8 weeks 1%
More than 8 weeks 4%
View more

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HDB Financial Services Reviews and Ratings

based on 21.9k reviews

3.9/5

Rating in categories

3.8

Skill development

3.7

Work-life balance

3.5

Salary

3.8

Job security

3.8

Company culture

3.3

Promotions

3.6

Work satisfaction

Explore 21.9k Reviews and Ratings
Jobs at HDB Financial Services
HDB Financial Services
Operations Manager - CV

Barbil

2-6 Yrs

Not Disclosed

HDB Financial Services
Sales Manager

Madurai,

Nagercoil

+1

3-8 Yrs

₹ 2.5-3.25 LPA

HDB Financial Services
Senior Sales Manager

Chennai,

Arakkonam

+1

5-10 Yrs

₹ 1.644-7.5 LPA

Explore more jobs
HDB Financial Services Salaries in India
Sales Executive
4.5k salaries
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₹1 L/yr - ₹7 L/yr

Junior Officer
2.6k salaries
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₹0.9 L/yr - ₹4.4 L/yr

Sales Officer
2k salaries
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₹0.4 L/yr - ₹5 L/yr

Relationship Manager
1.4k salaries
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₹1.4 L/yr - ₹4.6 L/yr

Senior Telecalling Officer
1.4k salaries
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₹0.6 L/yr - ₹3.5 L/yr

Explore more salaries
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