Add office photos
Employer?
Claim Account for FREE
HDB Financial Services
based on 18.9k Reviews
Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
Company Overview
Associated Companies
Company Locations
100+ Interview Questions and Answers
Updated 4 Oct 2024
Asked in
Sales Executive InterviewQ1. Do you know what is selling and how you can sell it?
Ans.
Selling is the process of persuading and convincing potential customers to purchase a product or service. Selling involves understanding customer needs and demonstrating how the product or service can fulfill those needs. Effective selling requires building rapport, addressing objections, and closing the sale. Sales techniques include active listening, effective communication, and negotiation skills. Examples of selling can range from selling cars to selling software solutio...
read more
Asked in
Sales Executive InterviewQ2. Whate is the sales and bank and .. any sales in hdfc and others banks
Ans.
HDFC and other banks have sales executives who sell various banking products and services. Sales executives in HDFC and other banks sell banking products and services to customers. They are responsible for meeting sales targets and acquiring new customers. They also need to maintain good relationships with existing customers and provide them with excellent customer service. Some of the banking products and services that sales executives sell include loans, credit cards, insu...
read more
Asked in
Sales Executive InterviewQ3. Being a salesperson can you sell this pen to the manager?
Ans.
Yes, I can sell this pen to the manager by highlighting its unique features and benefits. I would start by asking the manager if they have a pen on them and if they find it comfortable to write with. Then, I would showcase the pen's unique features such as its smooth ink flow and comfortable grip. I would also highlight the benefits of using this pen, such as increased productivity and better handwriting. Finally, I would offer the pen to the manager for a trial period to se...
read more
Asked in
Branch Manager InterviewQ4. Why we are not getting stable growth in finance and Banking sector !!???
Ans.
The finance and banking sector lacks stable growth due to various factors. Economic instability and fluctuations affect the finance and banking sector. Regulatory changes and government policies impact the growth of the sector. Technological advancements and digital disruption require constant adaptation. Market competition and consolidation affect stability. Risk management challenges and financial crises hinder growth. Consumer behavior and trust issues impact the sector's...
read more
Discover null interview dos and don'ts from real experiences
Asked in
Collection Officer InterviewQ5. Petrol expense not provide the co category.why
Ans.
Petrol expense may not be provided as a separate category due to various reasons. Petrol expense may be included under a broader category like transportation expenses. The company may have a policy of not reimbursing petrol expenses. The company may provide a separate allowance for petrol expenses instead of categorizing them. The decision to not provide a separate category for petrol expenses could be based on cost-saving measures. The company may require employees to submi...
read more
Asked in
Business Executive InterviewQ6. Sell the iPhone for me
Ans.
The iPhone is a revolutionary smartphone that combines sleek design, cutting-edge technology, and a user-friendly interface. The iPhone offers a seamless user experience with its intuitive interface and smooth performance. It boasts a sleek and stylish design that appeals to users who value aesthetics. The iPhone's advanced camera capabilities allow users to capture stunning photos and videos. It provides access to a vast ecosystem of apps, offering endless possibilities for...
read more
Are these interview questions helpful?
Asked in
Collection Officer InterviewQ7. What is collection how to handle cm in that time the cm not paid emi how to you convince and get payment to cm side
Ans.
Collection is the process of recovering unpaid debts. To convince a customer who has not paid their EMI, a collection officer must use effective communication and negotiation skills. Contact the customer and try to understand their situation Explain the consequences of not paying the EMI, such as late fees and damage to their credit score Offer solutions such as a payment plan or a temporary reduction in the EMI amount Maintain a professional and respectful attitude througho...
read more
Asked in
Sales Officer InterviewQ8. If you sell a product to someone, then what should you know about it?
Ans.
As a sales officer, you should know everything about the product you are selling. Features and benefits of the product Target audience and their needs Competitors and their products Pricing and discounts Warranty and after-sales service Product availability and delivery options
Share interview questions and help millions of jobseekers 🌟
Asked in
Senior Telecalling Officer InterviewQ9. What is bank what is credit card what is cibil score
Ans.
A bank is a financial institution that accepts deposits and provides loans. A credit card is a payment card issued by a bank to enable the cardholder to make purchases on credit. CIBIL score is a credit score used by banks and financial institutions to evaluate the creditworthiness of individuals and businesses. A bank is a financial institution that provides various financial services such as accepting deposits, providing loans, and issuing credit cards. A credit card is a ...
read more
Asked in
Financer InterviewQ10. 144000=12/4 scheme. What's EMI and down payment..???
Ans.
EMI and down payment for 144000=12/4 scheme EMI is the Equated Monthly Installment that needs to be paid every month Down payment is the initial amount paid upfront before availing the scheme In this scheme, the total amount is 144000 and it is divided into 12 equal installments over 4 years To calculate EMI, we need to know the interest rate and tenure of the loan Without this information, we cannot calculate EMI or down payment
Asked in
Business Executive InterviewQ11. Types of loan in Bank
Ans.
Types of loans offered by banks include personal loans, home loans, car loans, business loans, and education loans. Personal loans: These are unsecured loans that individuals can use for various purposes. Home loans: These loans are used to purchase or construct a house or property. Car loans: Banks offer loans specifically for purchasing a car. Business loans: These loans are provided to businesses for various purposes like expansion, working capital, or equipment purchase....
read more
Asked in
Collection Associate InterviewQ12. How to collect emi and customer feedback from market and vehicle running zone
Ans.
To collect EMI and customer feedback from market and vehicle running zone, we can use various methods. We can conduct surveys and feedback forms at the dealership or service centers. We can also use mobile apps to collect feedback from customers. For vehicle running zones, we can use telematics to track vehicle performance and collect data on EMI payments. We can also use social media platforms to gather feedback and reviews from customers. Training the sales and service sta...
read more
Q13. What is different between credit card or debit card?
Ans.
Credit cards allow you to borrow money while debit cards use your own funds. Credit cards charge interest on unpaid balances while debit cards do not. Credit cards offer rewards and cashback programs while debit cards do not. Credit cards have a credit limit while debit cards have a spending limit based on available funds. Credit cards can help build credit history while debit cards do not affect credit scores. Examples of credit cards include Visa, Mastercard, and American ...
read more
Asked in
Business Executive InterviewQ14. What is RTGS NEFT full form
Ans.
RTGS NEFT stands for Real Time Gross Settlement and National Electronic Funds Transfer respectively. RTGS is a funds transfer system where the transfer of money takes place in real-time and on a gross basis. NEFT is a funds transfer system where the transfer of money takes place in batches at specific time intervals. RTGS is primarily used for large-value transactions, while NEFT is used for small-value transactions. Both RTGS and NEFT are electronic funds transfer systems o...
read more
Asked in
Sales Executive InterviewQ15. How to lead generate ?
Ans.
Lead generation involves identifying potential customers and nurturing them into becoming interested in your product or service. Identify your target audience and create a buyer persona Use various channels such as social media, email marketing, and networking events to reach out to potential customers Offer valuable content such as blog posts, webinars, and whitepapers to attract leads Use lead magnets such as free trials, demos, and consultations to capture contact informa...
read more
Q16. Different between current and savings account and what they give benifit?
Ans.
Current accounts are for businesses while savings accounts are for individuals. Savings accounts offer interest while current accounts do not. Current accounts are designed for businesses to manage their day-to-day transactions. Savings accounts are meant for individuals to save money and earn interest on their savings. Savings accounts usually have a limit on the number of withdrawals per month while current accounts do not. Current accounts usually have higher transaction ...
read more
Asked in
Business Executive InterviewQ17. What is GAAP full form
Ans.
GAAP stands for Generally Accepted Accounting Principles. GAAP is a set of accounting principles, standards, and procedures that companies use to prepare and present their financial statements. It provides a standardized framework for financial reporting, ensuring consistency and comparability across different organizations. GAAP is developed and maintained by the Financial Accounting Standards Board (FASB) in the United States. It includes guidelines for revenue recognition...
read more
Asked in
Sales Executive InterviewQ18. What is your opinion about sales?
Ans.
Sales is the backbone of any business. It requires persistence, communication skills, and a customer-centric approach. Sales is crucial for the growth and success of a business It involves building relationships with customers and understanding their needs Effective communication and negotiation skills are essential Persistence and resilience are key traits for a successful salesperson Sales strategies should be customer-centric and focused on providing value Examples: upsel...
read more
Asked in
Senior Sales Manager InterviewQ19. Suppose if any dealer is not selling vivo, only sales oppo than how you will convince him for Vivo sales?
Ans.
I would highlight the unique features and benefits of Vivo phones, offer special promotions or incentives, and provide training and support to the dealer. Highlight the unique features and benefits of Vivo phones compared to Oppo. Offer special promotions or incentives for selling Vivo phones. Provide training and support to the dealer on selling Vivo phones. Showcase customer reviews and satisfaction ratings for Vivo phones. Demonstrate the potential for increased profits b...
read more
Asked in
Business Executive InterviewQ20. What is Prime. Rate
Ans.
The prime rate is the interest rate that commercial banks charge their most creditworthy customers. The prime rate serves as a benchmark for determining interest rates on various loans and credit products. It is typically set by banks based on the federal funds rate and other factors. The prime rate is often used as a reference point for adjustable-rate mortgages, credit cards, and business loans. It can fluctuate over time based on economic conditions and the monetary polic...
read more
Asked in
SAP Fico Consultant InterviewQ21. What do you enter in company code Global settings ?
Ans.
In company code global settings, you enter the basic settings for the company code. Basic company code settings such as currency, language, and chart of accounts are entered in global settings. You can also define the fiscal year variant, posting periods, and field status variants. Examples of settings include defining the number range for document types, setting up tolerance groups, and defining tax codes. Global settings are important as they impact all transactions in the...
read more
Asked in
Business Executive InterviewQ22. What are the industrial banks
Ans.
Industrial banks are financial institutions that provide banking services to industrial companies and businesses. Industrial banks specialize in providing loans and financial services to industrial companies. They offer various types of loans, including equipment financing, working capital loans, and project financing. Industrial banks often have expertise in specific industries and tailor their services to meet the unique needs of industrial clients. They may also offer spe...
read more
Asked in
Business Executive InterviewQ23. What is goodwill for bank
Ans.
Goodwill for a bank refers to the intangible asset that represents the value of a bank's reputation, customer relationships, and brand recognition. Goodwill is an intangible asset that is recorded on a bank's balance sheet. It represents the value of the bank's reputation, customer relationships, and brand recognition. Goodwill is typically generated through mergers and acquisitions, where the acquiring bank pays a premium for the target bank's intangible assets. It is an im...
read more
Asked in
Collection Associate InterviewQ24. How do you convince the customer for payment?
Ans.
I convince the customer for payment by understanding their situation and offering flexible payment options. Listen to the customer's concerns and empathize with their situation Explain the consequences of not paying and the benefits of paying on time Offer flexible payment options such as payment plans or discounts for early payment Follow up regularly to ensure payment is made and address any further concerns Maintain a professional and respectful demeanor throughout the pr...
read more
Q25. If someone build his 2nd floor at panchayat who is permission for that.
Ans.
The permission for building the 2nd floor at panchayat is granted by the local panchayat authority. The local panchayat authority is responsible for granting permission for construction in their jurisdiction. The applicant needs to submit the necessary documents and pay the required fees to obtain the permission. The authority may conduct a site inspection to ensure that the construction adheres to the local building codes and regulations. The permission may be granted with ...
read more
Asked in
Relationship Manager InterviewQ26. What do you know about customer relationship building
Ans.
Customer relationship building involves creating and maintaining strong connections with clients to foster loyalty and trust. Effective communication is key to building relationships with customers Personalization and customization of services can help build stronger connections Regular follow-ups and check-ins show customers that they are valued Handling complaints and issues promptly and professionally can strengthen relationships Going above and beyond to exceed customer ...
read more
Q27. What is pl and mortgage
Ans.
PL stands for Personal Loan and Mortgage is a loan taken against a property. PL is an unsecured loan that can be used for any purpose. Mortgage is a secured loan where the property is used as collateral. PL interest rates are higher than mortgage rates. Mortgage is a long-term loan with a fixed or adjustable interest rate. PL is a short-term loan with a fixed interest rate. Examples of PL include credit card debt consolidation, home renovation, or medical expenses. Examples ...
read more
Asked in
Senior Telecalling Officer InterviewQ28. Tell about emi and telecalling.
Ans.
EMI stands for Equated Monthly Installment and telecalling involves making phone calls to customers to promote products or services. Telecalling can be used to inform customers about EMI options available for a product. Telecallers can also use EMI as a selling point to convince customers to make a purchase. EMI calculations can be explained to customers over the phone during a telecalling session. Telecallers can also follow up with customers who have opted for EMI payments...
read more
Asked in
Senior Telecalling Officer InterviewQ29. Difference between credit card and debit card
Ans.
Credit card allows borrowing money while debit card uses your own funds. Credit card allows you to borrow money from the bank and pay it back later with interest Debit card uses the funds available in your bank account Credit card has a credit limit while debit card has a spending limit based on your account balance Credit card can help build credit score while debit card does not affect credit score Examples of credit cards: Visa, Mastercard, American Express. Examples of d...
read more
Q30. what is the the different secured and unsecured loan
Ans.
Secured loans are backed by collateral while unsecured loans are not. Secured loans require collateral such as a house or car to be put up as security Unsecured loans do not require collateral but may have higher interest rates Examples of secured loans include mortgages and auto loans Examples of unsecured loans include credit cards and personal loans
Asked in
Sales Executive InterviewQ31. Do you know how the bank sales?
Ans.
Yes, I do. Banks use various sales techniques such as cross-selling, up-selling, and referrals to sell their products and services. Banks use cross-selling to offer additional products or services to existing customers. Up-selling involves offering a higher-end version of a product or service to customers. Referrals are used to encourage existing customers to refer new customers to the bank. Banks also use targeted marketing campaigns and promotions to attract new customers....
read more
Asked in
Customer Service Executive InterviewQ32. How would you explain about mutual fund operations to person who is new to it.
Ans.
Mutual fund operations involve pooling money from multiple investors to invest in a diversified portfolio of securities. Explain that mutual funds are investment vehicles that pool money from multiple investors to invest in a diversified portfolio of stocks, bonds, or other securities. Describe how mutual funds are managed by professional fund managers who make investment decisions on behalf of the investors. Explain the concept of Net Asset Value (NAV) which represents the ...
read more
Asked in
Senior Telecalling Officer InterviewQ33. How would you collect emi from customer
Ans.
EMI collection can be done through various modes like auto-debit, online payment, or manual collection. Set up auto-debit facility for customers to ensure timely payment Provide online payment options through net banking, UPI, or credit/debit cards Assign a dedicated team for manual collection through phone calls or in-person visits Send timely reminders to customers through SMS or email Maintain a record of all payments received and follow up on any missed payments
Q34. When we are paying extra GST or double TDS?
Ans.
Extra GST or double TDS can occur due to various reasons such as incorrect tax calculation or duplicate invoices. It is important to review invoices and tax calculations thoroughly before making payments. Double checking the vendor details and invoice numbers can also prevent duplicate payments. Maintaining accurate records and reconciling accounts regularly can help identify any discrepancies. In case of any errors, it is important to communicate with the vendor and tax aut...
read more
Asked in
Sales Manager InterviewQ36. How to increase your business and chennels
Ans.
To increase business and channels, focus on expanding your network, improving customer experience, and leveraging technology. Identify potential partners and collaborate with them to expand your reach Offer exceptional customer service to retain existing customers and attract new ones through word-of-mouth Invest in technology to streamline processes and improve efficiency Explore new markets and demographics to diversify your customer base Create targeted marketing campaign...
read more
Asked in
Home Loan Executive InterviewQ37. How to explaination of bank rule loan condition for Customer?
Ans.
Bank loan conditions should be explained clearly and simply to customers to ensure understanding. Use simple language to explain the terms and conditions of the loan. Provide examples or scenarios to help customers understand how the conditions apply to their situation. Encourage customers to ask questions and seek clarification if they are unsure about any aspect of the loan conditions.
Asked in
Sales Executive InterviewQ38. How payments done now days?
Ans.
Payments are done through various digital modes like online banking, mobile wallets, UPI, and cards. Online banking allows customers to transfer money from their bank account to another bank account. Mobile wallets like Paytm, Google Pay, and PhonePe allow users to store money and make payments. UPI (Unified Payments Interface) is a real-time payment system that allows users to transfer money between bank accounts instantly. Cards like credit, debit, and prepaid cards are wi...
read more
Q39. Okey you are now in collection process so how you explain to customer for his delay emi.
Ans.
I would explain to the customer the importance of timely payments and offer solutions to help them catch up on their delayed EMIs. Empathize with the customer's situation and show understanding Explain the consequences of delayed payments, such as additional fees or negative impact on credit score Offer flexible payment options or a repayment plan to help the customer catch up Provide guidance on how to avoid future delays in payments Maintain a professional and respectful t...
read more
Asked in
SAP Fico Consultant InterviewQ40. 4 digit Alphanumeric key. Name of the company City Country Currency Language Address
Ans.
The 4 digit alphanumeric key, company name, city, country, currency, language, and address are all important details for SAP FICO consultants. The 4 digit alphanumeric key is used to identify the company in the SAP system. The company name, city, country, and address are used for billing and legal purposes. The currency and language are important for financial reporting and communication with stakeholders. Examples of currencies include USD, EUR, and JPY, while examples of l...
read more
Asked in
Branch Operation Executive InterviewQ41. Timing working style working culture
Ans.
Timing, working style, and working culture are important factors for a Branch Operation Executive. As a Branch Operation Executive, it is important to have a good sense of timing and be able to manage time effectively. Working style should be adaptable and flexible to meet the needs of the job and the team. Working culture should be positive and collaborative, with a focus on achieving common goals. Examples of good working culture include open communication, mutual respect,...
read more
Q42. I am an iPhone user how will you convince me to sift in android devices?
Ans.
I would highlight the benefits of Android devices such as customization options, affordability, and variety of hardware choices. Highlight the customization options available on Android devices compared to iPhones. Emphasize the affordability of Android devices in comparison to iPhones. Mention the wide variety of hardware choices available in the Android ecosystem.
Asked in
Credit Manager InterviewQ43. To whom will you give loan on what terms?
Ans.
I will give loans to individuals and businesses with good credit history and stable income on reasonable terms. I will consider credit score and payment history of the borrower I will also look at the borrower's income and employment stability For businesses, I will consider their financial statements and business plan I will offer reasonable interest rates and repayment terms based on the borrower's creditworthiness I will also require collateral or a co-signer for high-ris...
read more
Asked in
Business Executive InterviewQ44. Types of àccount in bank
Ans.
Types of bank accounts include savings, checking, money market, certificate of deposit, and individual retirement accounts. Savings account: Earns interest on deposited funds Checking account: Used for everyday transactions Money market account: Offers higher interest rates and limited check-writing abilities Certificate of deposit (CD): Fixed-term investment with a higher interest rate Individual retirement account (IRA): Provides tax advantages for retirement savings
Asked in
Collection Officer InterviewQ45. What difference between bkt 1 bkt 3
Ans.
BKT 1 and BKT 3 are different stages in the debt collection process. BKT 1 is the initial stage where the collection process begins. BKT 3 is a more advanced stage where legal action may be taken if the debt is not resolved. BKT 1 focuses on communication and negotiation with the debtor. BKT 3 involves escalated measures such as court proceedings or asset seizure. The difference lies in the severity of actions taken and the stage of the collection process.
Asked in
Sales & Marketing InterviewQ46. What is product of HDB???
Ans.
HDB offers a range of housing options in Singapore. HDB provides affordable public housing for Singaporeans. They offer various types of flats such as studio apartments, 2-room flats, and executive apartments. HDB also offers schemes such as the Home Improvement Programme and the Lease Buyback Scheme. Their products cater to different income levels and housing needs of Singaporeans.
Q47. Can u sell this pen/ any object?
Q48. Where is a particular item found in balance sheet
Ans.
The particular item is found in the liabilities section of the balance sheet. Liabilities section of the balance sheet Opposite of assets Includes debts and obligations
Asked in
Tele Calling Officer InterviewQ49. How bank earn profit and how it performs core functions
Ans.
Banks earn profit through interest on loans, fees, and investments. They perform core functions like accepting deposits, providing loans, and facilitating payments. Banks earn profit through interest on loans and investments They also earn fees for services like account maintenance and transactions Core functions include accepting deposits from customers Providing loans to individuals and businesses Facilitating payments and transfers through various channels
Q50. What is your check points in Accounts payable?
Ans.
Check points in Accounts Payable ensure accuracy and prevent fraud. Verify invoices against purchase orders and contracts Ensure proper approval and coding of invoices Match payments to invoices and reconcile accounts Monitor vendor statements and resolve discrepancies Perform regular audits and reviews to prevent fraud
Q51. What thing need to vaulting before disbursement.
Ans.
Before disbursement, certain things need to be verified. Verification of all necessary documents Confirmation of eligibility criteria Assessment of creditworthiness Validation of collateral Compliance with legal and regulatory requirements
Asked in
Loan Officer InterviewQ52. What is EMI? And full form of EMI?
Ans.
EMI stands for Equated Monthly Installment. It is a fixed amount paid by a borrower to a lender at a specified date each calendar month. EMI is a fixed amount that includes both principal and interest components, paid by a borrower to a lender on a monthly basis. It is commonly used in loans such as home loans, car loans, and personal loans. The EMI amount remains constant throughout the loan tenure, but the proportion of principal and interest components changes over time. ...
read more
Asked in
Graduate Trainee InterviewQ53. When do mean by contract? When Contract Act came into existence?
Ans.
Contract is a legally binding agreement between two or more parties. The Contract Act came into existence in 1872. A contract is an agreement enforceable by law. It can be written or verbal. It must have an offer, acceptance, consideration, and intention to create legal relations. Examples include employment contracts, rental agreements, and sales contracts. The Contract Act came into existence in India on 1st September 1872. It governs the formation and performance of contr...
read more
Q54. what is the banking data storage
Ans.
Banking data storage refers to the secure and organized storage of financial information by banks. Banks store customer information, transaction history, and account details in secure databases. Data is often encrypted and backed up to prevent loss or theft. Banks must comply with regulations regarding data privacy and security, such as GDPR and PCI DSS. Cloud storage solutions are becoming more popular for banks to store and access data remotely. Examples of banking data st...
read more
Asked in
Collection Officer InterviewQ55. What is behaviour present to customer
Ans.
The behavior present to customers should be professional, courteous, and helpful. Maintain a positive attitude and be attentive to customer needs Communicate clearly and effectively Handle customer inquiries and complaints with patience and empathy Follow company policies and procedures when interacting with customers Provide accurate information and assistance to customers Build rapport and trust with customers to enhance their experience
Asked in
Deputy Manager InterviewQ56. Materialized view data fetch from source table and move to the target .
Ans.
Materialized view data is fetched from source table and moved to target. Materialized view is a precomputed table that stores the result of a query. Data is fetched from the source table and stored in the materialized view. The materialized view is updated periodically to reflect changes in the source table. This process is useful for improving query performance. Example: A materialized view can be created to store the total sales for each product category. The data from the...
read more
Asked in
Territory Manager InterviewQ57. How to get business volume and achievements
Ans.
To increase business volume and achievements, focus on building strong relationships with clients, setting clear goals, implementing effective sales strategies, and continuously analyzing and adapting to market trends. Build strong relationships with clients to increase repeat business and referrals Set clear and achievable goals for yourself and your team to stay motivated and focused Implement effective sales strategies such as cold calling, networking, and utilizing socia...
read more
Asked in
Sales Executive InterviewQ58. Tell me something about sales
Ans.
Sales is the process of convincing a potential customer to buy a product or service. Sales involves identifying potential customers and their needs It requires effective communication and persuasion skills Salespeople must be knowledgeable about the product or service they are selling Closing the sale is the ultimate goal of the sales process Examples include selling cars, insurance, and software
Asked in
MIS Executive InterviewQ59. What is bank and how it earn money?
Ans.
A bank is a financial institution that accepts deposits from customers and uses those funds to make loans and investments. Banks earn money through interest charged on loans and credit cards They also earn money through fees for services such as ATM withdrawals and overdraft protection Banks may invest in stocks, bonds, and other financial instruments to earn additional income Some banks also offer investment services to customers, earning fees for managing their portfolios
Q60. Do you have knowledge of sales?
Ans.
Yes, I have knowledge of sales. I have experience in sales through my previous job as a sales associate. I have completed sales training courses and workshops. I am familiar with sales techniques such as prospecting, cold calling, and closing deals. I have achieved sales targets consistently in my previous role. I have a good understanding of customer relationship management (CRM) systems and how they support sales processes.
Q61. What is the data entry operator
Ans.
A data entry operator is responsible for inputting data into a computer system or database. They ensure accuracy and completeness of data entered They may also be responsible for verifying data and making corrections They work with various types of data such as financial, medical, or customer information They may use specialized software or tools for data entry They need to have good typing skills and attention to detail
Asked in
Territory Sales Manager InterviewQ62. Which you handing collection bucket cases
Ans.
Handling collection bucket cases involves managing overdue payments and ensuring timely collections. Regularly follow up with customers who have outstanding payments Negotiate payment plans with customers to settle debts Document all communication and payment agreements Escalate cases to higher management if necessary Maintain a professional and courteous demeanor throughout the collection process
Asked in
Senior Telecaller InterviewQ63. How do you convince customers
Ans.
I convince customers by understanding their needs and offering solutions that meet their requirements. Listen actively to the customer's needs and concerns Offer personalized solutions that address their specific requirements Provide clear and concise information about the product or service Highlight the benefits and advantages of choosing our product or service Address any objections or questions they may have Create a sense of urgency by emphasizing limited time offers or...
read more
Asked in
Management Trainee InterviewQ64. What do you understand by Finance? What is credit? Accounts payables?
Ans.
Finance involves managing money, credit refers to borrowing money, and accounts payables are amounts owed to suppliers. Finance is the management of money and includes activities such as budgeting, investing, and financial planning. Credit is the ability to borrow money or access goods or services with the promise to pay for them later. Accounts payables are amounts owed by a company to its suppliers for goods or services purchased on credit. Finance helps businesses make in...
read more
Asked in
Sales Executive InterviewQ65. What is sales
Ans.
Sales is the process of persuading a potential customer to buy a product or service. Sales involves identifying potential customers and their needs It requires building relationships with customers and understanding their buying behavior Salespeople use various techniques to persuade customers to make a purchase Sales is an important aspect of business as it generates revenue and helps in growth Examples of sales include selling cars, insurance policies, and software solutio...
read more
Asked in
Relationship Officer InterviewQ66. How can you fulfill your field targets?
Ans.
To fulfill field targets, I would prioritize building strong relationships with clients, identify their needs, and offer tailored solutions. Develop a comprehensive understanding of the products and services offered Identify potential clients and reach out to them through various channels Build rapport with clients and understand their needs Offer customized solutions that meet their specific requirements Regularly follow up with clients to ensure satisfaction and address an...
read more
Q67. What are the Ideology to improve the skills
Ans.
Continuous learning, practice, seeking feedback, setting goals, and staying updated with industry trends are key ideologies to improve skills. Continuous learning through courses, workshops, and self-study Regular practice to reinforce skills and improve proficiency Seeking feedback from mentors, peers, and supervisors to identify areas for improvement Setting specific, measurable goals to track progress and stay motivated Staying updated with industry trends and advancement...
read more
Asked in
Branch Credit Manager InterviewQ68. How to evaluate a customer for credit worthiness
Ans.
Evaluate customer credit worthiness by analyzing financial history, credit score, income, and payment behavior. Check credit score and credit history Analyze income and employment stability Review payment behavior on previous debts Consider debt-to-income ratio Look for any outstanding loans or bankruptcies Evaluate the length of credit history
Asked in
Team Lead InterviewQ69. What is the benefits of technical platforms
Ans.
Technical platforms provide numerous benefits such as scalability, efficiency, and cost-effectiveness. Scalability: Technical platforms can easily scale up or down based on the needs of the business. Efficiency: They can automate processes and reduce manual labor, resulting in increased efficiency. Cost-effectiveness: Technical platforms can reduce costs by streamlining operations and reducing the need for physical infrastructure. Improved communication: Technical platforms ...
read more
Q70. How to handle training batch? Ways of training
Ans.
Training batches can be handled by organizing schedules, setting clear objectives, providing resources, monitoring progress, and evaluating outcomes. Organize schedules to ensure all topics are covered within the allocated time frame Set clear objectives for each training session to keep participants focused Provide necessary resources such as training materials, equipment, and support Monitor progress by tracking attendance, participation, and feedback Evaluate outcomes to ...
read more
Asked in
Senior Associate InterviewQ71. What do you know about collection process
Ans.
Collection process involves the systematic and organized approach of obtaining payments from customers who have outstanding debts. It includes sending reminders and notices to customers about their overdue payments It may involve negotiating payment plans with customers Collection agencies may be hired to assist in the process Legal action may be taken as a last resort Documentation and record-keeping is important throughout the process
Q72. What is product explain about your product
Ans.
Our product is a suite of financial services designed to meet the needs of our customers. Our product includes savings accounts, checking accounts, loans, and credit cards. We offer competitive interest rates and low fees. Our online banking platform allows customers to easily manage their accounts and make transactions. We also provide personalized financial advice and support to help our customers achieve their financial goals.
Asked in
Loan Officer InterviewQ73. What is loan? And How to get?
Ans.
A loan is a sum of money borrowed from a financial institution or lender that is expected to be paid back with interest. Loans can be obtained from banks, credit unions, online lenders, or peer-to-peer lending platforms. To get a loan, one typically needs to have a good credit score, stable income, and a low debt-to-income ratio. The loan application process usually involves filling out an application, providing documentation such as pay stubs and tax returns, and undergoing...
read more
Asked in
Senior Sales Manager InterviewQ74. What do you know about Consumer Durable finance.
Ans.
Consumer Durable finance refers to loans or financing options provided to consumers for purchasing durable goods like electronics, appliances, furniture, etc. Consumer Durable finance allows consumers to purchase high-value items without paying the full amount upfront. Interest rates for Consumer Durable finance can vary based on the lender and the consumer's credit score. Popular examples of Consumer Durable finance providers include Bajaj Finserv, HDFC Bank, and Tata Capit...
read more
Q75. What do you know about HDB Financial services
Asked in
BDR InterviewQ77. When a Bdr Carrie progression will came??
Ans.
There is no set timeline for BDR career progression, as it depends on individual performance and company growth. Career progression for BDRs is typically based on performance metrics such as meeting or exceeding sales quotas, generating new leads, and closing deals. However, the timeline for progression can vary depending on the company's growth and available opportunities. BDRs can also take steps to accelerate their career progression, such as seeking out additional traini...
read more
Asked in
Branch Credit Manager InterviewQ78. Any experience of pd with customer
Ans.
Yes Yes, I have experience in conducting credit assessments and determining the probability of default (PD) for customers. I have analyzed customer financial statements, credit reports, and payment histories to assess their creditworthiness. I have used statistical models and risk assessment tools to calculate PD and make informed lending decisions. I have also monitored customer accounts for any signs of financial distress and taken appropriate actions to mitigate credit ri...
read more
Asked in
Sales Manager InterviewQ79. What is goles and experience npa
Ans.
GOLES stands for Goals, Objectives, Strategies, and Experience NPA refers to Non-Performing Assets. GOLES refers to the goals, objectives, strategies, and experience needed for the role of Sales Manager. NPA stands for Non-Performing Assets, which are assets that do not generate income for the company. Experience NPA may refer to the candidate's experience in dealing with non-performing assets or turning them around. It is important for a Sales Manager to have a clear unders...
read more
Asked in
Sales Executive InterviewQ80. What is banking to you
Ans.
Banking is a financial system that provides various services such as deposits, loans, and investments. Banking is a system that allows individuals and businesses to deposit money and earn interest on their savings. It provides loans to individuals and businesses for various purposes such as buying a house or starting a business. Banking also involves investment services where customers can invest their money in stocks, bonds, or mutual funds. It facilitates transactions thro...
read more
Asked in
CRM Executive InterviewQ81. How to calculate number of EMIs
Ans.
EMIs can be calculated using the formula: EMI = [P x R x (1+R)^N] / [(1+R)^N-1] EMI = Equated Monthly Installment P = Principal loan amount R = Monthly interest rate (annual rate divided by 12) N = Number of EMIs or loan tenure Use the above formula to calculate EMIs for a given loan amount, interest rate, and tenure
Asked in
CRM Executive InterviewQ82. Do you know what financial services do
Ans.
Financial services refer to services provided by the finance industry, including banking, investment, insurance, and more. Financial services encompass a wide range of services provided by the finance industry Examples include banking services, investment services, insurance services, and financial planning services These services help individuals and businesses manage their money, assets, and investments Financial services also include services related to lending, borrowing...
read more
Q83. What is CBIL
Ans.
CBIL stands for Coronavirus Business Interruption Loan. It is a loan scheme introduced by the UK government to support small and medium-sized businesses affected by the COVID-19 pandemic. CBIL is a loan scheme introduced by the UK government to support small and medium-sized businesses affected by the COVID-19 pandemic. It provides financial support to businesses that are losing revenue or experiencing cash flow disruptions due to the pandemic. The scheme offers loans of up ...
read more
Asked in
Junior Officer InterviewQ84. How would yoy deal with an irate customer on phone
Ans.
I would remain calm, listen attentively, empathize with the customer, apologize for the inconvenience, offer a solution, and follow up to ensure satisfaction. Remain calm and composed Listen attentively to the customer's concerns Empathize with the customer and acknowledge their frustration Apologize for the inconvenience caused Offer a solution or alternative to address the issue Follow up with the customer to ensure their satisfaction
Asked in
Finance Executive InterviewQ85. applications that perform complex tasks that once required human input
Ans.
Applications leveraging artificial intelligence and machine learning are now able to perform complex tasks that previously required human input. Artificial intelligence and machine learning technologies have advanced to the point where they can analyze large datasets and make decisions without human intervention Examples include chatbots that can provide customer service, algorithms that can predict financial market trends, and self-driving cars that can navigate roads auton...
read more
Asked in
Salesman InterviewQ86. How to attract someone towards your products?
Ans.
Attract customers by highlighting unique features, offering discounts, and creating a sense of urgency. Highlight unique features of the product Offer discounts or promotions Create a sense of urgency through limited time offers or limited stock Use persuasive language in marketing materials Provide excellent customer service to build trust and loyalty
Asked in
Senior Sales Executive InterviewQ87. What about hdb finance service.
Ans.
HDB Finance Service is a financial services company providing loans and other financial products to customers. HDB Finance Service offers a range of loan products including personal loans, business loans, and loans against property. They also offer fixed deposits and savings accounts. HDB Finance Service has a strong presence in rural and semi-urban areas, providing financial services to underserved communities. The company has a customer-centric approach and focuses on prov...
read more
Asked in
MIS Officer InterviewQ88. How to use Splitting?
Ans.
Splitting is a technique used to divide a string into multiple parts based on a specified delimiter. Use the split() method in programming languages like Python, JavaScript, or Java to split a string into an array of substrings. Specify the delimiter (e.g. space, comma, hyphen) as an argument to the split() method. Access the individual parts of the split string using array indexing. Combine splitting with other string manipulation techniques for more complex operations.
Asked in
MIS Officer InterviewQ89. How to use concatenation?
Ans.
Concatenation is the process of combining two or more strings together. Use the + operator to concatenate strings in most programming languages. In SQL, use the CONCAT function to concatenate strings. Concatenation can also be done using string interpolation in some languages.
Asked in
Personal Banker InterviewQ90. What is the sale ? , why U coming bank
Ans.
Sales in banking refer to the process of offering and promoting financial products and services to customers. Sales involve identifying customer needs and recommending appropriate products Sales can include opening new accounts, selling credit cards, and promoting investment options Sales are important for the bank's growth and profitability Sales require strong communication and interpersonal skills As a personal banker, I am interested in helping customers achieve their fi...
read more
Asked in
MIS Executive InterviewQ91. What is Kyc & how it's work?
Ans.
KYC stands for Know Your Customer. It is a process of verifying the identity of customers to prevent fraud and money laundering. KYC is a mandatory process for banks, financial institutions, and other regulated entities. It involves collecting personal information and documents from customers to verify their identity. The collected information is then verified against government-issued identity documents like Aadhaar, PAN, passport, etc. KYC helps in preventing financial cri...
read more
Q92. Do u know about forex card?
Ans.
Forex card is a prepaid card used for international transactions in foreign currency. Forex card can be loaded with multiple currencies It is a convenient and safe way to carry money while traveling abroad Forex card offers better exchange rates compared to cash or traveler's cheques It can be used for online transactions and cash withdrawals at ATMs Examples of forex cards are HDFC Bank ForexPlus Card, ICICI Bank Travel Card, etc.
Asked in
Branch Operation Executive InterviewQ93. The Best financial services in industry
Ans.
The best financial services in the industry are those that offer a wide range of products and services, have excellent customer service, and prioritize security and transparency. Offer a variety of financial products and services such as banking, insurance, and investment options Provide excellent customer service through multiple channels such as phone, email, and online chat Prioritize security and transparency by implementing strong security measures and being transparent...
read more
Asked in
Salesman InterviewQ94. how to sell a cheap pen without merit?
Ans.
Emphasize the practicality and affordability of the pen. Highlight the pen's functionality and how it can be used in everyday situations Mention the low price point and how it is accessible to everyone Compare the pen to more expensive options and explain how it is a great value Use persuasive language to create a sense of urgency or scarcity Offer a special promotion or discount to incentivize the purchase
Asked in
Sales Executive InterviewQ95. What is branch banking
Ans.
Branch banking refers to the traditional method of banking where customers can visit physical bank branches to conduct transactions and access services. Branch banking involves customers visiting physical bank branches to conduct transactions and access services. Customers can interact with bank tellers, deposit or withdraw money, apply for loans, and seek financial advice at branch locations. Branch banking provides a personal touch and face-to-face interaction between cust...
read more
Asked in
Finance Executive InterviewQ96. What is Artificial Intelligence?
Ans.
Artificial Intelligence is the simulation of human intelligence processes by machines, especially computer systems. AI involves machines learning from data, recognizing patterns, and making decisions based on that data. Examples of AI include virtual assistants like Siri and Alexa, self-driving cars, and recommendation systems like those used by Netflix and Amazon. AI can be categorized into narrow AI (focused on a narrow task) and general AI (possessing human-like intellige...
read more
Asked in
Assistant Manager InterviewQ97. How to manage for client if any serious condition
Ans.
In case of a serious condition with a client, it is important to act quickly and calmly to ensure their safety and well-being. Assess the situation and determine the severity of the condition Contact emergency services if necessary Provide any necessary first aid or medical assistance Stay with the client and offer support and reassurance Communicate with the client's family or emergency contacts as needed Document the incident and any actions taken for future reference
Q98. What is DTI or FOIR
Ans.
DTI stands for Debt-to-Income ratio and FOIR stands for Fixed Obligation to Income ratio. DTI is a measure of how much debt a person has compared to their income. FOIR is a measure of how much of a person's income is already committed to fixed obligations like rent or loan payments. Both ratios are used by lenders to assess a borrower's ability to repay a loan. A high DTI or FOIR may indicate that a borrower is at risk of defaulting on a loan. For example, if a borrower has ...
read more
Asked in
Sales Officer InterviewQ99. How to get a sourcing
Ans.
Sourcing can be achieved through networking, referrals, online platforms, and attending industry events. Build a strong network of contacts in the industry Ask for referrals from current clients or contacts Utilize online platforms such as LinkedIn and job boards Attend industry events and conferences to meet potential sources Offer incentives or commissions for successful sourcing
Q100. What is loan, customer loan benefit
Ans.
A loan is a sum of money borrowed by a customer from a lender with an agreement to repay it with interest over time. Loans provide customers with access to funds they may not have otherwise had. Customers can use loans for a variety of purposes, such as purchasing a car or home, paying for education, or consolidating debt. Loan benefits may include lower interest rates, flexible repayment terms, and the ability to improve credit scores with timely payments.
1
2
More about working at HDB Financial Services
Top Rated Financial Services Company - 2024
Contribute & help others!
Write a review
Share interview
Contribute salary
Add office photos
Top HR Questions asked in null
Interview Process at null
based on 203 interviews in the last 1 year
Interview experience
Very Good
View more
Interview Tips & Stories
Ace your next interview with expert advice and inspiring stories
Top Interview Questions from Similar Companies
2.1k Interview Questions
1.5k Interview Questions
1.3k Interview Questions
424 Interview Questions
195 Interview Questions
155 Interview Questions
>
Top HDB Financial Services Interview Questions And Answers
Share Interview Advice
Stay ahead in your career. Get AmbitionBox app
Helping over 1 Crore job seekers every month in choosing their right fit company
65 Lakh+
Reviews
4 Lakh+
Interviews
4 Crore+
Salaries
1 Cr+
Users/Month
Contribute to help millions
Get AmbitionBox app