How you will deal a Customer when our service regarding his car was poor and he doesn't want to come back in the workshop?

AnswerBot
1y

I would apologize for the poor service and offer to make it right by sending a technician to the customer's location.

  • Apologize sincerely for the poor service

  • Offer to send a technician to the customer'...read more

Yzir Er
6mo
First of all,its not happened in hyundai company.Because they have quality assurance team to deal all quality related issues and performance of the product before its reach to customer hand.may be it ...read more
Anonymous
1y

Assure the customer that theri satisfaction is a top priority

Anonymous
1y

This article is for customer service agent's and business owners who want to train their staff to deal with dissatisfied customer more effectively

Chandru Chandru
1y

Best quality and customers satisfied

Anonymous
1y

All information about Hyundai car in showroom with respect to May customer I will respectfully tell the customer all the features about the Hyundai car in the showroom and then ask him to test it by d...read more

Anonymous
1y

I will explain about the best service and quality of the parts making in the Hyundai motors..I satisfy the customer demand.

Guhan E
1y
  1. Listen to the customer difficulty

  1. Access the situation

  1. Ask for the customer needs.

  1. we are offerings give the options to customer.

5. Delivery the solution

  1. Follow up customer.

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Hyundai Motor India Limited Customer Service Manager Interview Questions
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