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iEnergizer Customer Support Associate Interview Questions, Process, and Tips
Updated
12 Jul 2024
Top iEnergizer Customer Support Associate Interview Questions and Answers
- Q1. Tell me about the climate conditions of today?
- Q2. What do you understand about customer service?
- Q3. How do you deal with angry customer?
8 iEnergizer Customer Support Associate Interview Experiences
28 questions found
Sort by:
Popular
Anonymous
Interview experience
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Oct 2023.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
One-on-one Round (2 Questions)
- Q1. The questions are like introduce yourself.Tell me about your city.About delhi metro,women empowerment etc.They only see your confidence level of speaking in eng...read more Add Answer
- Q2. About yourself.
About social media.
About women empowerment.
About your city. Add Answer
Interview Preparation Tips
Topics to prepare for iEnergizer Customer Support Associate interview:
- Social media
- Delhi metro
- Women empowermet
Top skills recommended for iEnergizer Customer Support Associate interview
Insights by AmbitionBox
- Communication Skills
- Customer Service
- inbound
Interview experience
Difficulty level
-
Duration
-
Result
-
4 Interview Rounds
1
HR Round (2 Questions)
- Q1. Tell me about yourself ? Add Answer
- Q2. What did you do yesterday? Add Answer
2
One-on-one Round (2 Questions)
- Q1. What was your work in your previous company ? Add Answer
- Q2. Where were the KPI's View Answers (1)
3
Assignment Round
Speaking and listening test
4
Client Interview Round (1 Question)
- Q1. How do you handle pressure at your work ? Add Answer
Top skills recommended for iEnergizer Customer Support Associate interview
Insights by AmbitionBox
- Communication Skills
- Customer Service
- inbound
Get interview-ready with top interview questions
Interview experience
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Jan 2024.
3 Interview Rounds
1
HR Round (3 Questions)
- Q1. Tell me about yourself? Add Answer
- Q2. How do you deal with angry customer? View Answers (1)
- Q3. What is customer support? View Answers (1)
2
HR Round (4 Questions)
- Q1. Tell me about yourself Add Answer
- Q2. Why you want to join BPO? Add Answer
- Q3. Tell me about the climate conditions of today? View Answers (1)
- Q4. Why you want to switch your profile? Add Answer
3
Aptitude Test Round
This test name is pmap. This is a aptitude test where you find the questions related to english, typing, accent, mathematics and so on
Interview Preparation Tips
Topics to prepare for iEnergizer Customer Support Associate interview:
- Spoken English
Top skills recommended for iEnergizer Customer Support Associate interview
Insights by AmbitionBox
- Communication Skills
- Customer Service
- inbound
iEnergizer interview questions for designations
Bhanuu Pratapp
Interview experience
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via LinkedIn and was interviewed in Apr 2024.
2 Interview Rounds
1
HR Round (3 Questions)
- Q1. About yourself
Experience
Why to join here Add Answer
- Q2. Experience in last company? Add Answer
- Q3. Why to join here? Add Answer
2
Assignment Round
Chat round
How to deal with customer on chat
Questions from Resume
Top skills recommended for iEnergizer Customer Support Associate interview
Insights by AmbitionBox
- Communication Skills
- Customer Service
- inbound
Mandy sandhu
Interview experience
Difficulty level
-
Duration
-
Result
-
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
HR Round (1 Question)
- Q1. Rolls and responsibilities of last job Add Answer
3
One-on-one Round (1 Question)
- Q1. How did you spent your last birthday Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Come and join this company, suppotive staff and beautiful environment
Top skills recommended for iEnergizer Customer Support Associate interview
Insights by AmbitionBox
- Communication Skills
- Customer Service
- inbound
Paridhi Dixit
Interview experience
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed before Apr 2023.
2 Interview Rounds
1
HR Round (1 Question)
- Q1. Tell me about yourself Add Answer
2
One-on-one Round (1 Question)
- Q1. What do you understand about customer service? View Answers (1)
Top skills recommended for iEnergizer Customer Support Associate interview
Insights by AmbitionBox
- Communication Skills
- Customer Service
- inbound
Interview experience
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed before Aug 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
HR Round (4 Questions)
- Q1. Tell me about your self Add Answer
- Q2. Tell me about your Past experience Add Answer
- Q3. How can you handle irritate customers View Answers (1)
- Q4. Tell me about your last trip. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Preparation is most important to get a best job
Top skills recommended for iEnergizer Customer Support Associate interview
Insights by AmbitionBox
- Communication Skills
- Customer Service
- inbound
Interview experience
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed before Jul 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2
HR Round (2 Questions)
- Q1. Just be confident regarding your skills Add Answer
- Q2. What do I
know about games? View Answers (1)
3
One-on-one Round (1 Question)
- Q1. What are my future prospects Add Answer
Top skills recommended for iEnergizer Customer Support Associate interview
Insights by AmbitionBox
- Communication Skills
- Customer Service
- inbound
Interview questions from similar companies
Interview experience
Difficulty level
Hard
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Feb 2024.
2 Interview Rounds
1
One-on-one Round (5 Questions)
- Q1. Tell me something about your self View Answers (6)
- Q2. What is customer support View Answers (2)
- Q3. What do you want to choose, customer support or sales View Answers (1)
- Q4. How you enjoyed your last Sunday View Answers (1)
- Q5. One question will be related tou your hobby View Answers (1)
2
HR Round (3 Questions)
- Q1. What are your salary expectations View Answers (2)
- Q2. Are you ready with night shifts View Answers (2)
- Q3. What you did yesterday View Answers (1)
Top skills recommended for Teleperformance Customer Support Associate interview
Insights by AmbitionBox
- customer support
- voice process
- international bpo
- Customer Service
- International Voice Process
- customer care
- international process
- non voice
Interview experience
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Not Selected
I applied via Referral and was interviewed in Aug 2023.
5 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
HR Round (5 Questions)
- Q1. 1. Tell me about yourself
2. Family background details
3. Do you have any work experience Add Answer
- Q2. What do you know about customer service? View Answers (1)
- Q3. How would you handle tough and angry customer? Add Answer
- Q4. Why you left your previous job? Add Answer
- Q5. Why there is career gap in your resume? View Answers (1)
3
Behavioral Round (1 Question)
- Q1. Same as HR round + speak 1-3 minute on the topic of given by OM. Add Answer
4
Client Interview Round (2 Questions)
- Q1. They ask about in-depth details what you've written in your resume. Add Answer
- Q2. Suppose you have written quick learner in your strength , What do you mean by quick learner? View Answers (1)
5
HR Round (1 Question)
- Q1. Salary discussion and Negotiation . Add Answer
Interview Preparation Tips
Topics to prepare for Cogent E Services Customer Support Associate interview:
- BFSI
- Customer Service
- bpo
iEnergizer Interview FAQs
How many rounds are there in iEnergizer Customer Support Associate interview?
iEnergizer interview process usually has 2-3 rounds. The most common rounds in the iEnergizer interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for iEnergizer Customer Support Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at iEnergizer. The most common topics and skills that interviewers at iEnergizer expect are Communication Skills, Customer Service and inbound.
What are the top questions asked in iEnergizer Customer Support Associate interview?
How long is the iEnergizer Customer Support Associate interview process?
The duration of iEnergizer Customer Support Associate interview process can vary, but typically it takes about less than 2 weeks to complete.
iEnergizer Interviews By Designations
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Interview Questions for Popular Designations
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Tell us how to improve this page.
Interview Process at iEnergizer Customer Support Associate
based on 5 interviews in last 1 year
2 Interview rounds
- HR Round
- One-on-one Round
View more
People are getting interviews through
based on 6 iEnergizer interviews
WalkIn
Job Portal
Referral
67%
17%
17%
Moderate
Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Customer Support Associate Interview Questions from Similar Companies
iEnergizer Customer Support Associate
Salary
based on 80 salaries
Average annual salary
₹
3.4
Lakhs
₹1.9 L/yr
- ₹5 L/yr
20%
more
than the average Customer Support Associate Salary in India
View more details
iEnergizer Customer Support Associate Reviews and Ratings
based on 100 reviews
Rating in categories
4.6
Skill development
4.5
Work-Life balance
4.5
Salary & Benefits
4.5
Job Security
4.6
Company culture
4.5
Promotions/Appraisal
4.5
Work Satisfaction
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