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iEnergizer Customer Support Executive Interview Questions, Process, and Tips
Updated
22 Aug 2024
Top iEnergizer Customer Support Executive Interview Questions and Answers
- Q1. What is Black Lives Matter movement?
- Q2. What is LGBTQ community?
- Q3. What is customer support?
18 iEnergizer Customer Support Executive Interview Experiences
43 questions found
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Popular
Neha
Interview experience
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Apr 2023.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
HR Round (4 Questions)
- Q1. Sorry not remember question and answer because of before 1 year's I am given interview . Add Answer
- Q2. Sorry not remember question and answer because of before 1 year's I am given interview. Add Answer
- Q3. Sorry not remember question and answer because of before 1 year's I am given to interview. Add Answer
- Q4. Not remember question and answer Add Answer
3
One-on-one Round (1 Question)
- Q1. Not remember hr question Add Answer
4
One-on-one Round (1 Question)
- Q1. Not remember question Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident
Top skills recommended for iEnergizer Customer Support Executive interview
Insights by AmbitionBox
- customer support
- Customer Service
- Inbound Process
- inbound voice process
- Communication Skills
- Bpo Voice
- Customer Handling
- blended process
Interview experience
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Oct 2023.
2 Interview Rounds
1
One-on-one Round (1 Question)
- Q1. About passed experience
Asked about customer service Add Answer
2
One-on-one Round (1 Question)
- Q1. General knowledge question Add Answer
Top skills recommended for iEnergizer Customer Support Executive interview
Insights by AmbitionBox
- customer care
- Domestic BPO
- Telecalling
- bpo non voice
- voice process
- Inbound Calls
- bpo
- Domestic Calling
Interview experience
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed in Dec 2023.
1 Interview Round
1
HR Round (2 Questions)
- Q1. What is customer support? View Answers (2)
- Q2. What is customer satisfaction View Answers (2)
Interview Preparation Tips
Interview preparation tips for other job seekers - Don't go without interview preparation,
Top skills recommended for iEnergizer Customer Support Executive interview
Insights by AmbitionBox
- Email Support
- MCSA
- MCSE
- MS Access
- cca
- chat support
- cse
- csr
iEnergizer interview questions for designations
Interview experience
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I was interviewed in Jul 2024.
1 Interview Round
1
HR Round (3 Questions)
- Q1. Tell me about yourself View Answers (1)
- Q2. Why you left previous job View Answers (1)
- Q3. Asked to read our some words. Add Answer
Top skills recommended for iEnergizer Customer Support Executive interview
Insights by AmbitionBox
- inbound
- international
- voice support
- Air Freight
- Air Ticketing
- Cargo Handling
- Customer Management
- Customer Satisfaction
Interview experience
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Sep 2023.
2 Interview Rounds
1
HR Round (2 Questions)
- Q1. What is your Daily Routine? Add Answer
- Q2. Tell me about Customer service. Add Answer
2
HR Round (2 Questions)
- Q1. Hobbies explaining Add Answer
- Q2. About process like MMT, Max etc. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Easy rounds
Top skills recommended for iEnergizer Customer Support Executive interview
Insights by AmbitionBox
- Handling Customer Queries
- IATA
- Outbound Calling
- Query Resolution
- Service operations
- Spanish
- Technical Support
- Tour Packages
I applied via AmbitionBox and was interviewed in Oct 2022.
1 Interview Round
1
One-on-one Round (4 Questions)
- Q1. Why should your hire you View Answers (2)
- Q2. Is rotational working Add Answer
- Q3. Why join bpo and why hire you View Answers (1)
- Q4. I want to be independent Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - please pass the questions and i want a job and why should you hire
Top skills recommended for iEnergizer Customer Support Executive interview
Insights by AmbitionBox
- customer support
- Customer Service
- Inbound Process
- inbound voice process
- Communication Skills
- Bpo Voice
- Customer Handling
- blended process
I applied via Approached by Company and was interviewed in Oct 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
One-on-one Round (2 Questions)
- Q1. Easy question but one should have a good communication well speaking English and clear loud voice pronounciation. Add Answer
- Q2. It's just introduction self question Add Answer
Interview Preparation Tips
Topics to prepare for iEnergizer Customer Support Executive interview:
- Confident
Top skills recommended for iEnergizer Customer Support Executive interview
Insights by AmbitionBox
- customer care
- Domestic BPO
- Telecalling
- bpo non voice
- voice process
- Inbound Calls
- bpo
- Domestic Calling
Jobs4U By Me
Interview experience
Difficulty level
-
Duration
-
Result
-
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
One-on-one Round (2 Questions)
- Q1. Littel bit exp and introduction Add Answer
- Q2. Asking you comfortable ya not rotational shift. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Very easy.
Top skills recommended for iEnergizer Customer Support Executive interview
Insights by AmbitionBox
- Email Support
- MCSA
- MCSE
- MS Access
- cca
- chat support
- cse
- csr
Abhilipsa Jena
Interview experience
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Company Website and was interviewed before Apr 2022.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2
HR Round (1 Question)
- Q1. It's just normal self introduction and for communication check Add Answer
3
Aptitude Test Round
Basic aptitude question with grammar and simple calculation
4
Behavioral Round (1 Question)
- Q1. It's depend upon the situation basically they just want to know about your experience and knowledge related to the designation Add Answer
Top skills recommended for iEnergizer Customer Support Executive interview
Insights by AmbitionBox
- inbound
- international
- voice support
- Air Freight
- Air Ticketing
- Cargo Handling
- Customer Management
- Customer Satisfaction
iEnergizer Interview FAQs
How many rounds are there in iEnergizer Customer Support Executive interview?
iEnergizer interview process usually has 2-3 rounds. The most common rounds in the iEnergizer interview process are One-on-one Round, Resume Shortlist and HR.
How to prepare for iEnergizer Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at iEnergizer. The most common topics and skills that interviewers at iEnergizer expect are customer support, Customer Service, Inbound Process, inbound voice process and Communication Skills.
What are the top questions asked in iEnergizer Customer Support Executive interview?
How long is the iEnergizer Customer Support Executive interview process?
The duration of iEnergizer Customer Support Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
iEnergizer Interviews By Designations
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Tell us how to improve this page.
Interview Process at iEnergizer Customer Support Executive
based on 7 interviews in last 1 year
1 Interview rounds
- HR Round
View more
People are getting interviews through
based on 12 iEnergizer interviews
WalkIn
Job Portal
Company Website
Referral
58%
17%
8%
8%
9% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
Customer Support Executive Interview Questions from Similar Companies
iEnergizer Customer Support Executive
Salary
based on 1k salaries
Average annual salary
₹
3.2
Lakhs
₹1.2 L/yr
- ₹5.5 L/yr
13%
more
than the average Customer Support Executive Salary in India
View more details
iEnergizer Customer Support Executive Reviews and Ratings
based on 770 reviews
Rating in categories
4.6
Skill development
4.5
Work-Life balance
4.5
Salary & Benefits
4.5
Job Security
4.6
Company culture
4.4
Promotions/Appraisal
4.5
Work Satisfaction
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