What is the toughest ticket you solved in a support project in the last 2 years?

Question

Accepted Answer

The toughest ticket I solved was related to pricing determination for a complex sales scenario.

The issue was related to pricing determination for a sales order with multiple line items and complex pricing conditions.
I had to analyze the pricing procedure and condition records to identify the root cause of the issue.
I worked closely with the business team to understand the sales scenario and propose a solution.
After several rounds of testing and validation, I was able to successfully resolve the issue.
The solution involved customizing the pricing procedure and creating new condition records to meet the business requirements.

Accepted Answer

Issue is related to table inconsistency between VKM4 Values and the f.35 report the sales values are different in both reports

Accepted Answer

Duplicate invoice generated automatically

Accepted Answer

ATP issue. Duplicate invoice generated automatically . Error message during delivery that duplicate Invoice

Accepted Answer

Creating RFC connection & taking backup and creating one more drive

Accepted Answer

ATP issue. Even enough unrestricted stock. Error message during delivery that Insufficient stock.

Accepted Answer

Last year we done the serial number configuration & from SD side I have done everything single handed.

Infosys SAP SD Consultant interview questions & answers