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I applied via Naukri.com and was interviewed in Nov 2024. There was 1 interview round.
I applied via Recruitment Consulltant and was interviewed in Nov 2021. There were 3 interview rounds.
Video call with NCH is an important tool for effective communication and collaboration.
Video calls with NCH can help in discussing important matters and making decisions
It allows for face-to-face interaction even when physically distant
Screen sharing and virtual whiteboards can aid in presentations and brainstorming
It saves time and money on travel expenses
It requires a stable internet connection and proper equipment f...
I applied via Company Website and was interviewed in May 2021. There were 5 interview rounds.
I applied via Walk-in and was interviewed before Aug 2021. There were 2 interview rounds.
The past handled Bucket refers to the previous collection accounts assigned to the Area Collection Manager.
The past handled Bucket includes all the accounts that the Area Collection Manager has previously managed.
These accounts may vary in terms of the amount owed, the age of the debt, and the collection strategies employed.
The Area Collection Manager is responsible for successfully recovering the outstanding debts in ...
I have taken care of approximately 500 accounts.
I have managed a portfolio of 500 accounts.
I have successfully handled a large number of accounts.
I have experience in managing a diverse range of accounts.
I have consistently met targets and goals in account management.
I have effectively resolved issues and provided excellent customer service to account holders.
I applied via Recruitment Consulltant and was interviewed before Oct 2021. There were 2 interview rounds.
Top trending discussions
posted on 18 Apr 2021
I appeared for an interview before Apr 2020.
posted on 8 Feb 2025
I appeared for an interview in Jan 2025.
Customer relationship refers to the interactions and connections between a company and its customers, built on trust, communication, and mutual understanding.
Customer relationship involves building trust and loyalty with customers
It requires effective communication and understanding of customer needs
Maintaining good customer relationships can lead to repeat business and referrals
Examples include personalized customer s...
Achieving easy targets can boost morale and confidence.
Setting clear and achievable goals
Leveraging existing resources effectively
Regular monitoring and tracking progress
Providing necessary support and guidance to team members
Celebrating small wins to maintain motivation
Easy Hard bkt handling
As an Area Collection Manager, I effectively resolved customer issues through strategic communication and tailored solutions.
Implemented a customer feedback system to identify common issues, leading to a 20% reduction in complaints.
Trained staff on empathetic communication techniques, improving customer satisfaction scores by 15%.
Developed a streamlined process for handling disputes, resulting in faster resolution time...
Resolved a customer's technical issue by diagnosing the problem and implementing a tailored solution, enhancing their experience.
Identified the issue through detailed customer communication and technical analysis.
Provided a step-by-step guide to the customer, ensuring they understood the solution.
Followed up with the customer after implementation to confirm the issue was resolved.
Example: Helped a client troubleshoot a...
Team leader and monitoring exicutive
posted on 1 Jul 2022
I applied via Referral and was interviewed in Jun 2022. There was 1 interview round.
posted on 2 May 2025
I appeared for an interview before May 2024, where I was asked the following questions.
Experienced Area Collection Manager with a strong background in team leadership and revenue optimization in diverse industries.
Over 10 years of experience in collections management, leading teams to exceed targets by 20%.
Implemented new strategies that reduced collection times by 30%, improving cash flow.
Skilled in data analysis, using metrics to drive decision-making and enhance team performance.
Strong communication s...
based on 9 interview experiences
Difficulty level
Duration
based on 161 reviews
Rating in categories
Senior Manager
412
salaries
| ₹14 L/yr - ₹24 L/yr |
Area Sales Manager
376
salaries
| ₹6 L/yr - ₹14 L/yr |
Area Collection Manager
359
salaries
| ₹5 L/yr - ₹10.9 L/yr |
Manager
357
salaries
| ₹8.2 L/yr - ₹14.5 L/yr |
Collection Officer
279
salaries
| ₹1.2 L/yr - ₹3.8 L/yr |
HDB Financial Services
Muthoot Fincorp
Shriram Finance
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