Malayala Manorama Interview Questions and Answers

Spoken skills and personality

Customer dealings and effort

Job perfectancy is very important

Q1. Telecalling experience I am working with SBI LM
Ans. 
Yes sir.5 months I am working with SBI Life Kanjirappally branch
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Q2. Year of experience
Ans. 
I have 2 years of experience in telecalling.
• Worked for 2 years in a telecalling role at XYZ company

• Handled inbound and outbound calls efficiently

• Achieved targets consistently by effectively communicating with customers
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Q3. Are you ok for telecalling
Ans. 
Yes, I am okay for telecalling.
• I have previous experience in telecalling.

• I am comfortable speaking on the phone for long periods of time.

• I have good communication skills and can handle customer queries effectively.
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Q4. Why are you get ready for another job
Ans. Sir I have Two childrens.we are stidied.Income problem is very imp
Answered by Raji PM
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Q5. Do you get ready for Manorama Telecalling
Ans. 
Yes, I always make sure to prepare for Manorama Telecalling.
• I research the products or services being offered by Manorama

• I familiarize myself with the script and key talking points

• I practice my phone etiquette and communication skills

• I set goals for each call and prepare a call strategy

• I review any previous call notes or feedback for improvement
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Q6. Do you want this job
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Q7. Incase any company take a job .you resigned this job
Ans. No Sir .Your company is very famous and this job oppertunity is very imp for my life
Answered by Raji PM
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Q8. Do you sincier to like this job
Ans. 
Yes, I am genuinely interested in this job as it aligns with my skills and career goals.
• I have experience in telecalling and enjoy interacting with customers.

• I am motivated by the opportunity to help customers and provide excellent service.

• I believe my communication skills and ability to handle objections make me well-suited for this role.
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Q1. Basic question only
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Q1. About my self previous work experience
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Q1. What separates good content is a willingness to make to take risk and push the envelope
Ans. 
Good content requires risk-taking and pushing boundaries.
• Taking risks means being willing to try new things and experiment with different approaches.

• Pushing the envelope means going beyond what is expected or typical in order to stand out and make an impact.

• Examples of risk-taking and envelope-pushing in content marketing include using humor, incorporating controversial topics, and experimenting with new formats or pla...read more
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Q2. What is marketing?
Ans. 
Marketing is the process of promoting and selling products or services to customers.
• Identifying customer needs and wants

• Developing products or services to meet those needs

• Promoting and advertising the products or services

• Selling the products or services to customers

• Building and maintaining customer relationships

• Analyzing market trends and competition

• Adjusting strategies to meet changing market conditions
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Q1. What was the new market?
Ans. 
The new market was the online gaming industry.
• The new market was focused on the online gaming industry, which has seen significant growth in recent years.

• This market includes various segments such as mobile gaming, PC gaming, and console gaming.

• Companies like Steam, Epic Games, and Twitch have emerged as key players in this market.

• The market offers opportunities for marketing campaigns, partnerships, and sponsorships w...read more
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Who is the good worker?

Q1. Ask questions from your resume only.
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Q2. Tell us more about the courses you have done
Ans. 
I have completed courses in finance, marketing, and business management.
• Completed courses in finance, marketing, and business management

• Took advanced courses in financial analysis and strategic marketing

• Participated in workshops on leadership and project management
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Q1. Strengths and weakness
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Q2. Future of journalism
Ans. 
The future of journalism is evolving with technology, social media, and changing audience preferences.
• Increased reliance on digital platforms for news consumption

• Emergence of citizen journalism and user-generated content

• Challenges with misinformation and fake news

• Shift towards subscription-based models for revenue generation

• Integration of multimedia elements in storytelling
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Q1. Easy 1st HR round
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Q2. Common HR questions
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Q1. How will you manage team
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Q2. Nonspecific questions were asked
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Q1. What’s the future of Indian politics
Ans. 
The future of Indian politics is likely to be shaped by increasing youth participation, technological advancements, and evolving social dynamics.
• Increasing youth participation in politics is expected to bring fresh perspectives and ideas to the table.

• Technological advancements will play a significant role in shaping political campaigns and communication strategies.

• Evolving social dynamics, such as changing attitudes to...read more
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