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Mercer Operations Manager Interview Questions and Answers

Updated 24 Oct 2021

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Operations Manager Interview Questions

user image Anonymous

posted on 24 Oct 2021

I applied via Recruitment Consultant and was interviewed in Sep 2021.

1 Interview Round

Interview Questions

  • Q1. How will drive balance between people, process and client?
  • Q2. How to drive efficiency from your existing business set-up?
  • Q3. Have you done any of the quality projects, given any process improvement ideas or successfully implemented lean methodologies?

Interview Preparation Tips

Interview preparation tips for other job seekers - Few advice:-
1. Be sure about your skill set and relate it with your new job description
2. Be ready with atleast 2 examples from your existing business which shows your excellence in work domain
3. Be crisp and clear with your ideas/responses
4. Be real and show honesty in your approach to attempt situation based questions

Interview questions from similar companies

user image Anonymous

posted on 11 Apr 2024

Interview experience
Rating 5
Very good
Difficulty level
Easy
Duration
2-4 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Apr 2023.

4 Interview Rounds

1

Technical Round (1 Question)

2

Technical Round (2 Questions)

3

One-on-one Round (1 Question)

4

Versant Round (1 Question)

Interview Preparation Tips

Interview preparation tips for other job seekers - Good you guys should try worth giving interview very good comapny

Top skills recommended for Deloitte Operations Manager interview

Insights by AmbitionBox
  • People Management
  • Risk Management
  • Administration Management
  • Continuous Improvement
  • Escalation Management
  • Field Operations
  • Internal Audit
  • Operational Excellence
user image Anonymous

posted on 15 Apr 2023

Interview experience
Rating 4
Good
Difficulty level
Moderate
Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Apr 2022.

1 Interview Round

1

One-on-one Round (2 Questions)

Top skills recommended for KPMG India Operations Manager interview

Insights by AmbitionBox
  • Operations Management
  • AWS
  • Advanced Excel
  • Aml
  • Analytical
  • Anti Money Laundering
  • BIOS
  • Brand Management
Interview experience
Rating 4
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Dec 2023.

3 Interview Rounds

1

Excel Test Round (1 Question)

  • Q1. Prepare for Vloopup and Pivot And Other Basic Formulas Of Excel
2

One-on-one Round (1 Question)

3

HR Round (1 Question)

  • Q1. Salary expectations and reason to leave the previous organisation
Interview experience
Rating 4
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Jun 2022.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (1 Question)

  • Q1. Basic questions about my self and past experiences
3

Behavioral Round (1 Question)

  • Q1. They will ask you about skills and past working experience, they ask you which software your worked in previous company
4

HR Round (1 Question)

user image Shishir Gupta

posted on 21 Oct 2016

5 Interview Rounds

Interview Questions

Interview Preparation Tips

Round: Test
Experience: All the sections were simple and didn't require any Superpower to crack. The questions were from Quantitative,Verbal,Logical Reasoning and Data Interpretation. CAT Preparation was sufficient for this test.As the test is easy, one should be able to solve almost all the questions correctly. The recruiters receive a detailed analysis of your test performance(like the time allocated to different questions etc. I got a glimpse of my performance sheet during one of the interview rounds) and it will be used until the last minute of their recruitment process.
Tips: Don't waste time on a single question, as there is no negative marking in test so one should attempt all questions, as it will increases the chances of selection.
Duration: 60 minutes
Total Questions: 50

Round: Case Study Interview
Experience: During this round a booklet consisting of a case is given to every one and you are expected to solve the questions in the case booklet in 30 minutes. We were given a case on market entry of a Domestic Handicraft Company.We were need to understand whole case and then expected to fill a table in the back side of Booklet.
Questions were on Finding Wrong Data in table, What will happen if we combine data from two tables given above,What Checklists should we need to perform before transferring accounts to Accountant.
In this prior knowledge of MS Excel will surely benefit as at the time of Interview, my Interviewer asked me to give a shortcut key for Duplicate Function.
After the case solving is over and the booklets are collected, an interviewer takes the case interview on the same case after some time. She will, in all probability, ask you to explain everything that was done in the case booklet and also some more questions that are not present in the case booklet. She gave me an easy question of Mixtures of Alcohol and Water.(Level was of Class 8th)
Tips: You have to be quick with numbers in the data interpretation questions. Questions might be a bit tougher than the usual CAT level.In case you could n’t solve any question in time, don’t worry, you will have ample amount of time to think and come up with an answer before the case interview. While solving the case don’t strain yourself by writing clear and detailed explanations, your won’t have enough time. Work the figures and present the answers. But while you are presenting the case to the interviewer explain everything in detail.

Round: Case Study Interview
Experience: In this round we were given again a booklet consisting of 5 pages (Thank God :p ). Initially we thought this only but after having a look in case, We were not in mood to thank God, because the case was so tricky.
First two questions were simple calculation based but last last two questions were purely logic in which we need to minimize waiters in a restaurant (Some data were given , we need to analyse the data first and then come up with best possible number).
These non-numeric questions generally test your creativity and use this opportunity to impress the interviewer with some good answers.
Tips: Practice cases from ‘case in point’ to get a hang of some good cases related to advertising and marketing strategies.

Round: Behavioural Interview
Experience: The one on one interview lasted for 1 hour 30 minutes with ZS Operations Head. However the ZS Official was really cool and asked me questions by keeping smile on his face, this made me comfortable and I answered all questions nicely with Confidence (which is the key here).
Tips: Be thorough with your CV. You should able to discuss ,for 2 minutes at-least, anything that is mentioned in your CV. Have some answers ready for the general HR questions. When asked, don’t just spit them out. Speak as if you are having a conversation with the interviewer. Do not panic during the interview.
In the CV, make sure you mention your exact role during an event/ sport and the result of your work as well. Be prompt and expect the unexpected. While solving the guesstimate make sure you have the right approach to solve the problem. When i was solving the guesstimate, I got stuck after a few minutes. So I told him that I wanted to solve the guesstimate using a different approach. I did but ended up with the wrong answer. It didn’t matter as my approach was right. So don’t worry about the answer, focus on the approach.
Do ask some question if Interviewer asked "Do you have some questions for me".

College Name: Kirorimal College,Delhi University

I was interviewed in Sep 2022.

6 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. Manager round. General check on your profile and background
  • Q2. Explaining about yourself and work experiences
3

One-on-one Round (1 Question)

  • Q1. Sr manager interview. Same as above with scenario based queries
4

One-on-one Round (1 Question)

  • Q1. A. Vice president interview on scenario based queries
5

Technical Round (1 Question)

6

One-on-one Round (1 Question)

Interview Preparation Tips

Interview preparation tips for other job seekers - AVP who took my interview was himself very moody and dint even look into the cam was really not interested in the interview dint even see my face for 5 mins atleast. Donno whats wrong with that person but playing with peoples careers is worst part which I experienced in Deloitte. I decided never to go to this company. Please, leadership team at this company choose people wisely and check on the interviews that are being taken. Worst place

Top skills recommended for Deloitte Assistant Manager Operations interview

Insights by AmbitionBox
  • Internal Audit
  • Auditing
  • Operational Risk
  • Risk Advisory
  • Analytics
  • Business process
  • CPA
  • Ca
user image Anonymous

posted on 15 Apr 2023

Interview experience
Rating 4
Good
Difficulty level
Moderate
Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Apr 2022.

1 Interview Round

1

One-on-one Round (2 Questions)

Top skills recommended for KPMG India Operations Manager interview

Insights by AmbitionBox
  • Capacity Planning
  • Dashboards
  • Identity Access Management
  • KYC
  • MS Access
  • Marketing Communication
  • Monitoring
  • Postgresql
user image Anonymous

posted on 22 May 2015

5 Interview Rounds

Interview Preparation Tips

Round: Test
Experience: Written test: 3-4 aptitude questions (CAT type) + 2 subjective HR questions

Round: Case Study Interview
Experience: Case Study
You will be given a case and supporting data about the case. There are no standard cases and hence there is no point discussing the case which I faced. There are 3-4 questions based on the case mainly to gauge your logical thinking and common sense. Try to write whatever you think and do that in a structured manner. Prep case solving using internet (lot of material is available).

Round: HR Interview
Experience: HR Interview
Generic questions on leadership, initiative taking, team playing etc. Just prep well before the interview. Follow a systematic approach in all the answers: Describe the context/situation, describe what you did, what you learnt, impact of your actions and finally generalize the learning lesson by demonstrating how you can utilize that lesson in your workplace

Round: PRINCIPAL INTERVIEW
Experience: Round 3: Principal RoundIts mainly an extension of HR round but you should be ready to face some weird apti questions and puzzles. I was asked a very interesting question which fortunately I was able to solve (do not remember the details now, but remember using calculus for that puzzle :-|). Rest of the interaction is about the job role and your fit. Keep asking smart and engaging questions. The interviewer will be the head of the office who is a partner. So, this round counts a lot. Anyways your chances are good if you have reached this round because generally it is the last round. Yes, FYI, all rounds are elimination rounds.

College Name: BIT MESRA
user image Anonymous

posted on 11 Apr 2024

Interview experience
Rating 5
Very good
Difficulty level
Easy
Duration
2-4 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Apr 2023.

4 Interview Rounds

1

Technical Round (1 Question)

2

Technical Round (2 Questions)

3

One-on-one Round (1 Question)

4

Versant Round (1 Question)

Interview Preparation Tips

Interview preparation tips for other job seekers - Good you guys should try worth giving interview very good comapny

Top skills recommended for Deloitte Operations Manager interview

Insights by AmbitionBox
  • Operations Management
  • Project Management
  • Resource management
  • Chartered Accountant
  • Client Management
  • Data Analytics
  • IPSEC
  • Middle Management

Mercer Interview FAQs

What are the top questions asked in Mercer Operations Manager interview?

Some of the top questions asked at the Mercer Operations Manager interview -

  1. How will drive balance between people, process and clie...read more
  2. How to drive efficiency from your existing business set-...read more

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Mercer Operations Manager Salary
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Average annual salary

14.4 Lakhs
₹7.8 L/yr - ₹18 L/yr
34% more than the average Operations Manager Salary in India
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Mercer Operations Manager Reviews and Ratings

based on 3 reviews

3.7

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 2.9

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 1.9

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 2.6

Salary & Benefits

 4.1

Job Security

 3.4

Company culture

 2.4

Promotions/Appraisal

 3.7

Work Satisfaction

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