How is customer business development done?

Question

Accepted Answer

Customer business development involves building and maintaining relationships with customers to drive growth and increase revenue.

Identify target customers and market segments
Research and understand customer needs and pain points
Develop and implement strategies to attract and acquire new customers
Build and maintain strong relationships with existing customers
Provide excellent customer service and support
Offer personalized solutions and tailor-made products/services
Regularly analyze customer data and feedback to identify opportunities for improvement
Collaborate with sales, marketing, and product teams to align strategies
Measure and track key performance indicators (KPIs) to evaluate success
Continuously adapt and evolve strategies based on market trends and customer feedback

Accepted Answer

Follow POPSA method