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Optum Claims Associate Interview Questions, Process, and Tips

Updated 6 May 2024

Top Optum Claims Associate Interview Questions and Answers

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39 Optum Claims Associate Interview Experiences

120 questions found

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Claims Associate Interview Questions

user image QAMRE ALAM

posted on 21 Dec 2023

Interview experience
Rating 4
Good
Difficulty level
Moderate
Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (1 Question)

  • Q1. About my self and some cross question from my resume
3

One-on-one Round (7 Questions)

Top skills recommended for Optum Claims Associate interview

Insights by AmbitionBox
  • Communication Skills
  • Customer Service
  • Claims Processing
  • Healthcare
  • Claims
  • Quality Standards
  • Office Administration
  • Written Communication

Claims Associate Interview Questions

user image Anonymous

posted on 21 Mar 2024

Interview experience
Rating 3
Average
Difficulty level
Moderate
Duration
4-6 weeks
Result
No response

I applied via Referral and was interviewed in Sep 2023.

3 Interview Rounds

1

HR Round (1 Question)

2

Technical Round (2 Questions)

3

One-on-one Round (1 Question)

  • Q1. Why you left your last job About your hobbies How you handle to up down in night shift

Top skills recommended for Optum Claims Associate interview

Insights by AmbitionBox
  • Interpersonal Skills
  • Back Office Operations
  • Operations
  • Data Entry
  • Typing Speed
  • Backend Operations
  • Medical
  • Verbal

Get interview-ready with top interview questions

Claims Associate Interview Questions

user image Anonymous

posted on 11 Jan 2023

Interview experience
Rating 5
Very good
Difficulty level
Easy
Duration
6-8 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Jan 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

One-on-one Round (5 Questions)

Interview Preparation Tips

Interview preparation tips for other job seekers - I need for jobs because very important job in our life and for career

Top skills recommended for Optum Claims Associate interview

Insights by AmbitionBox
  • Research
  • Analytical Ability
  • Back Office
  • non voice
  • typing
  • Communication
  • Night Shift
  • international bpo

Optum interview questions for designations

Senior Claims Associate

 (7)

Claims Representative Associate

 (1)

Claims Examiner

 (1)

Claims Executive

 (1)

Claims Analyst

 (1)

Associate

 (3)

Operations Associate

 (2)

Process Associate

 (2)

Claims Associate Interview Questions

user image Anonymous

posted on 13 Nov 2023

Interview experience
Rating 1
Very bad
Difficulty level
Hard
Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Oct 2023.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

HR Round (3 Questions)

Interview Preparation Tips

Interview preparation tips for other job seekers - Positive

Top skills recommended for Optum Claims Associate interview

Insights by AmbitionBox
  • Account Management
  • Analytical
  • Backend
  • Benefits
  • Claims Adjudication
  • Insurance Claims
  • Leadership
  • MIS

Claims Associate Interview Questions

user image Anonymous

posted on 15 Oct 2023

Interview experience
Rating 5
Very good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Oct 2022.

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Basic introduction, how was my day , my hobbies, about that offc , some questions related their working culture
  • Q2. My last question is what is health care
2

One-on-one Round (1 Question)

  • Q1. Same as basic but one last question add by the manager because I says in my hobbies cooking also so he ask about how to make tea ☕

Interview Preparation Tips

Interview preparation tips for other job seekers - Be attentive at the interview tym and you have to be an active listener and be focused at the interview tym to give an answer , and be focused what you have to say in front of interviewer if you fumbling in giving the answers is this also the reason for rejection ,so, avoid maje sure avoid fumbling, avoid you habits when your speaking like 'A' 'mm' word in your Tung.,.your speaking skills has to clear and clear words

Top skills recommended for Optum Claims Associate interview

Insights by AmbitionBox
  • Non Voice Process
  • Policies
  • Procedures
  • Standard Operating Procedures
  • Team Leading
  • US Healthcare
  • US Shift
  • medical coding

Claims Associate Interview Questions

user image Anonymous

posted on 30 Dec 2022

Interview experience
Rating 5
Very good
Difficulty level
Moderate
Duration
More than 8 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jun 2022.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

Aptitude Test Round

There will be a appitude test we have to gain atleast 8 outof 11 questions

3

Typing Test Round (1 Question)

4

One-on-one Round (1 Question)

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be on confidence and answer any questions with 100% confidence and in one on one round just give the answers with confidence and eye to eye contact only.

Top skills recommended for Optum Claims Associate interview

Insights by AmbitionBox
  • Communication Skills
  • Customer Service
  • Claims Processing
  • Healthcare
  • Claims
  • Quality Standards
  • Office Administration
  • Written Communication

Claims Associate Interview Questions

user image Anonymous

posted on 12 Sep 2022

I applied via Walk-in

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
2

HR Round (4 Questions)

3

Technical Round (2 Questions)

  • Q1. It's great journey to work in optum. To start career optum is best choice. Am very thankful to all my teammates and manager , smes .
  • Q2. But little salary hike aslo more important.

Interview Preparation Tips

Interview preparation tips for other job seekers - My interview was wonderful experience.They made really very comfortable,over all optum is good every time they will encourage u.

Top skills recommended for Optum Claims Associate interview

Insights by AmbitionBox
  • Interpersonal Skills
  • Back Office Operations
  • Operations
  • Data Entry
  • Typing Speed
  • Backend Operations
  • Medical
  • Verbal

Claims Associate Interview Questions

user image Anonymous

posted on 23 Mar 2023

Interview experience
Rating 4
Good
Difficulty level
Easy
Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Mar 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
2

One-on-one Round (6 Questions)

Interview Preparation Tips

Interview preparation tips for other job seekers - One should have communication skills.
Should have a positive attitude

Top skills recommended for Optum Claims Associate interview

Insights by AmbitionBox
  • Research
  • Analytical Ability
  • Back Office
  • non voice
  • typing
  • Communication
  • Night Shift
  • international bpo

Claims Associate Interview Questions

user image Sheikh Imran

posted on 5 Jul 2022

I applied via Referral and was interviewed before Jul 2021.

2 Interview Rounds

1

HR Round (4 Questions)

2

One-on-one Round (6 Questions)

Interview Preparation Tips

Topics to prepare for Optum Claims Associate interview:
  • It depends on process for which hiring
Interview preparation tips for other job seekers - Optum is a big brand. The hr will always supports you and give you tips for interview. At the end I want to say that interview process of not only optum for every company is easy. The only work you want to do is practice and preparation. Then nothing is possible.

Top skills recommended for Optum Claims Associate interview

Insights by AmbitionBox
  • Account Management
  • Analytical
  • Backend
  • Benefits
  • Claims Adjudication
  • Insurance Claims
  • Leadership
  • MIS

Claims Associate Interview Questions

user image Anonymous

posted on 8 Apr 2024

Interview experience
Rating 5
Very good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Apr 2023.

1 Interview Round

1

One-on-one Round (2 Questions)

Interview Preparation Tips

Interview preparation tips for other job seekers - Tell me about yourself
Comfortable in US shifts

Top skills recommended for Optum Claims Associate interview

Insights by AmbitionBox
  • Non Voice Process
  • Policies
  • Procedures
  • Standard Operating Procedures
  • Team Leading
  • US Healthcare
  • US Shift
  • medical coding

Optum Interview FAQs

How many rounds are there in Optum Claims Associate interview?
Optum interview process usually has 2-3 rounds. The most common rounds in the Optum interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for Optum Claims Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Optum. The most common topics and skills that interviewers at Optum expect are Communication Skills, Customer Service, Claims Processing, Healthcare and Claims.
What are the top questions asked in Optum Claims Associate interview?

Some of the top questions asked at the Optum Claims Associate interview -

  1. What is copay coins and out of poc...read more
  2. What is clai...read more
  3. What is UB04 BILL TYPE Facility type ...read more
How long is the Optum Claims Associate interview process?

The duration of Optum Claims Associate interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

Interview Process at Optum Claims Associate

based on 9 interviews in last 1 year

3 Interview rounds

  • Resume Shortlist Round
  • HR Round
  • One-on-one Round
View more

Interview experience

Rating 4.1
Very Good

Difficulty level

Moderate 78%
Hard 22%

Duration

Less than 2 weeks 67%
2-4 weeks 11%
4-6 weeks 22%

People are getting interviews through

based on 32 Optum interviews
Referral
Walkin
Company Website
Job Portal
Recruitment Consultant
37%
28%
12%
9%
6%
8% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.

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Optum Claims Associate Salary
based on 2.9k salaries

Average annual salary

3.3 Lakhs
₹1.4 L/yr - ₹4.5 L/yr
At par with the average Claims Associate Salary in India
View more details

Optum Claims Associate Reviews and Ratings

based on 461 reviews

4.2

Rating in categories

 3.9

Skill development

 4.0

Work-Life balance

 3.4

Salary & Benefits

 4.4

Job Security

 4.2

Company culture

 3.2

Promotions/Appraisal

 3.9

Work Satisfaction

Explore 461 Reviews and Ratings
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