PC Solutions Interview Questions and Answers

BSOD stands for Blue Screen of Death. It is a Windows operating system error screen that appears when a system error occurs.

• BSOD is a stop error screen that appears when the Windows operating system encounters a critical error that it cannot recover from.

• It usually includes a specific error code and a message indicating the nature of the error.

• BSOD can be caused by hardware failures, software issues, driver problems, o...read more

BSOD issue can be resolved by troubleshooting hardware, software, drivers, and system updates.

• Check for hardware issues such as faulty RAM or hard drive

• Update drivers and software to the latest versions

• Run Windows Update to ensure system is up to date

• Check for malware or viruses that may be causing the issue

To start a computer in Safe Mode, you can use the F8 key during startup.

• Restart the computer

• Press the F8 key repeatedly before the Windows logo appears

• Select 'Safe Mode' from the boot options menu

A help desk is a centralized resource that provides technical support and assistance to users.

• Provides assistance with technical issues and troubleshooting

• Acts as a single point of contact for users seeking help

• May offer support via phone, email, chat, or in person

• Logs and tracks issues to ensure timely resolution

• Common in IT departments and customer service organizations

VPN is a virtual private network that allows secure access to a private network over the internet. POP and SMTP are email protocols.

• VPN creates a secure and encrypted connection between two devices over the internet.

• POP (Post Office Protocol) is used to retrieve emails from a mail server.

• SMTP (Simple Mail Transfer Protocol) is used to send emails from a mail client to a mail server.

• VPN is commonly used by remote worker...read more