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PVR Inox Guest Relation Executive Interview Questions and Answers
PVR Inox Guest Relation Executive Interview Experiences
4 interviews found
Anonymous
Selected
I applied via Indeed and was interviewed in Aug 2023. There were 2 interview rounds.
(2 Questions)
- Q1. Just prepare your PI.
- Q2. Case study on irrate customer
- Ans.
Handling an irate customer requires empathy, active listening, and effective problem-solving skills to restore satisfaction.
Listen actively to the customer's concerns without interrupting.
Acknowledge their feelings and apologize for the inconvenience caused.
Ask clarifying questions to fully understand the issue.
Offer a solution or compensation that aligns with company policy.
Follow up after the resolution to ensure cus...
Interview Preparation Tips
I applied via Job Portal and was interviewed in Feb 2023. There were 2 interview rounds.
(3 Questions)
- Q1. Intoduction about your self
- Q2. Experience about previous company
- Q3. Situation handling incustomer problems in all situations
Interview Preparation Tips
Selected
I appeared for an interview before Apr 2024, where I was asked the following questions.
- Q1. What about your self
- Q2. Responsibility handel guest complaint
- Ans.
Effectively handling guest complaints involves active listening, empathy, and prompt resolution to ensure guest satisfaction.
Listen actively to the guest's complaint without interrupting, showing that you value their concerns.
Empathize with the guest by acknowledging their feelings, e.g., 'I understand how frustrating this must be for you.'
Apologize sincerely for the inconvenience caused, regardless of who is at fault.
...
I applied via Walk-in and was interviewed before Nov 2021. There were 3 interview rounds.
(2 Questions)
- Q1. WHAT YOU KNOW ABOUT PVR CINEMAS?
- Ans.
PVR Cinemas is a leading cinema chain in India, known for its state-of-the-art facilities and wide range of movie offerings.
PVR Cinemas is one of the largest cinema chains in India.
It was founded in 1997 and is headquartered in Gurgaon, Haryana.
PVR Cinemas offers a luxurious movie-watching experience with comfortable seating, advanced audio-visual technology, and gourmet food options.
They have multiple screens in each ...
- Q2. TELL ME SOMETHING ABOUT SELF?
- Ans. I JUST TELL HIM TO MY SELF.
DURATION OF THIS ROUND IS 10 TO 15 MIN.
TOPIC IS COSTUMER SERVICES.
Interview Preparation Tips
- Knowledge Management
Top trending discussions
Interview questions from similar companies
I applied via Referral and was interviewed before Dec 2019. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. Basically I went for the profile of sales and business development executive so their first question was try to sell a product to me?
- Ans.
I will demonstrate how our innovative smartwatch can enhance your daily life and health management.
Highlight the unique features: Our smartwatch tracks heart rate, sleep patterns, and daily activity levels.
Emphasize the benefits: By monitoring your health metrics, you can make informed lifestyle choices.
Provide a personal touch: Imagine waking up refreshed after a good night's sleep, thanks to our sleep tracking featur...
- Q2. Secondly they will ask about your experience and if you're not an experienced one so they will ask about your qualifications.
- Q3. So basically, first of all for any interview the main thing is you have to prepare yourself and your documents also like your resume and CV, secondly be on time don't make excuses for being late ,and try ...
Interview Preparation Tips
Be professional.
Polite pitch
Good communication skills
Carry your resume with a plastic file folder
Always ask permission to enter and sit.
Don't sit untill and unless interviewer say to you if he/ she didn't say to sit ask politely ,may I have a seat please.
Don't give your resume or a CV untill they asked and always try to give your resume with your both hands.
Don't use mixed up laungues like hindi or english ,you have to select your only one laungue in which you are comfortable.
If interviewer is talking to you in Hindi don't speak English in front of them.
Don't cut the point don't interrupt the HR Panell team.
Focus to listen.
Try to give all answers carefully and confidentially,if you are not able to give answer of any question so don't answer say politely I don't have idea about this.
Don't be so friendly with the interviewer.
Never asked about the salary first if they ask about your expectations then answer accordingly.
And try to do put ups.
If they ask you about any query just ask to them.
Be positive, confident,have some knowledge
All the best.
I applied via Recruitment Consultant and was interviewed before May 2018. There was 0 interview round.
Interview Preparation Tips
2- Why you join sales
3- why you left your last organisation
4-how you managed your TL pressure
5-why should i hire you
6-what is your roles & responsibilities in your last company
5-how you spend your last week
6-tell me you weakness
7-what is your strengths
Skills: Communication, Body Language, Presentation Skills
Duration: <1 week
Sales Executive Interview Questions & Answers
HT Media
Abhishek Das (सनातनी हिन्दू)
posted on 28 Nov 2021
I applied via Referral and was interviewed before Nov 2020. There were 4 interview rounds.
Interview Questionnaire
5 Questions
- Q1. Tell me about yourself?
- Q2. Sell me a pen?
- Q3. Why should we hire you?
- Q4. Why you want to join this company?
- Q5. Your weakness and strength?
Interview Preparation Tips
I applied via Referral and was interviewed in Aug 2021. There were 2 interview rounds.
(2 Questions)
- Q1. Tell me about yourself.
- Q2. Tell me about your family.
- Ans.
I come from a close-knit family with diverse backgrounds and strong values.
My parents have been happily married for over 30 years.
I have two siblings, an older brother and a younger sister.
We often gather for family dinners and celebrate special occasions together.
My father is a retired army officer, and my mother is a teacher.
We have a tradition of going on annual family vacations to explore new places.
Family support ...
(2 Questions)
- Q1. What is sales? Sales are the activities to generate customer needs and requirement
- Q2. Why you want to leave your previous job?
Interview Preparation Tips
What is sale?
Selected
I applied via Referral and was interviewed in Nov 2022. There were 2 interview rounds.
(1 Question)
- Q1. Self intro, sell me this fan
(1 Question)
- Q1. Why we should hire you
- Ans.
I bring a unique blend of sales expertise, strong communication skills, and a proven track record of exceeding targets.
Proven track record: In my previous role, I consistently exceeded sales targets by 20% each quarter.
Strong communication skills: I excel at building relationships with clients, leading to long-term partnerships.
Adaptability: I quickly learn about new products and markets, allowing me to effectively sel...
Interview Preparation Tips
Looks energatic
Tone should be loud
Don't keep quite give the answer whatever you want
Shivanjali Yadav
Selected
I applied via Referral and was interviewed before Feb 2023. There was 1 interview round.
(1 Question)
- Q1. What you know about sales??
Interview Preparation Tips
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Overall Interview Experience Rating
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PVR Inox Guest Relation Executive Reviews and Ratings
based on 24 reviews
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