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Royal Enfield Service Manager Interview Questions and Answers
Updated
6 Jan 2023
4 interviews found
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Anonymous
Interview experience
Difficulty level
Easy
Duration
-
Result
Selected
I applied via Walk-in and was interviewed in Dec 2022.
1 Interview Round
1
Technical Round (6 Questions)
- Q1. Motorcycle related , customer satisfaction View Answers (1)
- Q2. Technical support, customer service Add Answer
- Q3. System work, data analysis Add Answer
- Q4. Calling, customer call effert Add Answer
- Q5. Part Vector order Add Answer
- Q6. 3 day feedback , customer service experience Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Technical support, customer service, technical issues,
Top skills recommended for Royal Enfield Service Manager interview
Insights by AmbitionBox
- Service management
- CRM
- Workshop Management
- After Market Service
- After Sales Service
- Aftersales
- Customer Satisfaction
- Customer Service
Interview Questions
- Q1. 1. Process, How you handing manpower View Answers (1)
- Q2. Technical in two Wheeler sector View Answers (1)
- Q3. Customer satisfaction relevant Add Answer
- Q4. Business development planning Add Answer
- Q5. Problem solving Add Answer
- Q6. Complete handing Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - _
Top skills recommended for Royal Enfield Service Manager interview
Insights by AmbitionBox
- Service operations
- Warranty Management
- Customer Complaints
- Customer Experience Management
- Customer Relationship
- Customer Satisfaction Index
- Customer Support Operations
- Data Analysis
Manish kumar
I applied via Walk-in and was interviewed before May 2021.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
Technical Round (2 Questions)
- Q1. Why you are going to start career in Royal Enfield View Answers (2)
- Q2. You have start from being Add Answer
3
HR Round (2 Questions)
- Q1. What is your expectation of salary View Answers (1)
- Q2. Are to interested to work over time ,over days Add Answer
Interview Preparation Tips
Topics to prepare for Royal Enfield Service Manager interview:
- Brand Management
- Brand Promotion
- Brand Development
Top skills recommended for Royal Enfield Service Manager interview
Insights by AmbitionBox
- Dealer Management
- Manpower Management
- People Management
- Relationship Management
- Selling Skills
- Service Engineering
- Service marketing
- Spare Parts Marketing
Royal Enfield interview questions for designations
I was interviewed before Apr 2017.
1 Interview Round
Interview Preparation Tips
General Tips: This interview was a technical one but was majorly a stress test. It lasted for about 1 hour 10 minutes. The interviewer wanted to test both my knowledge and communication skills. Most of the questions asked to me were related to my B.Tech curriculum i.e. computer science related topics. He stressed a lot on the basics related to my project topic. Luckily I was able to answer most of the questions correctly. I tried to answer each question with examples and also used props on the table (like pens, paperweights, pen stands etc.) to explain my theories. It was my first offcampus interview, and I think I did pretty well for a fresher.
You need to stay calm and should apply presence of mind. Please go through the job description thoroughly word-by-word and recheck your resume to ensure that you are a best-fit for the position.
We'd love to know
Skills: Technical Knowledge(ML
You need to stay calm and should apply presence of mind. Please go through the job description thoroughly word-by-word and recheck your resume to ensure that you are a best-fit for the position.
We'd love to know
Skills: Technical Knowledge(ML
Top skills recommended for Royal Enfield Service Manager interview
Insights by AmbitionBox
- Target Achievement
- Technical Services
- Warranty
- service
- Service management
- CRM
- Workshop Management
- After Market Service
Interview questions from similar companies
Interview experience
Difficulty level
-
Duration
-
Result
-
2 Interview Rounds
1
HR Round (1 Question)
- Q1. DEEP INFORMATION/KNOWLEDGE ON TECHNICAL BACKGROUND Add Answer
2
Behavioral Round (2 Questions)
- Q1. WHY TO JOIN NISSAN AS SERVICE MANAGER Add Answer
- Q2. HOW EARLY CAN YOU JOIN COMPANY Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - KEEP TECHNICAL INFORMATION AND COMPANY INFORMATION READY TO GET IT PASS THE INTERVIEW.... AND AS LESSER YOUR INTIMATION PERIOD, YOU WILL HAVE MORE CHANCE FOR VICTOR.
Interview experience
Difficulty level
Moderate
Duration
2-4 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed before Mar 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
Technical Round (2 Questions)
- Q1. IC engine basics and Motorcycle working mainly Lubrication, Transmission and Emission norms Add Answer
- Q2. Dealership Management, Profitability, Manpower Capability building, and Technical failure report to Comapny Add Answer
3
One-on-one Round (1 Question)
- Q1. Mainly Business Management- How to handle Market, competition Knowledge- Market share, your perception about Bajaj Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - 1. About yourself I.e. Achievement, Learning and way ahead,
2. Dealership profitability and management,
3. Customer Experience enhancement,
4. How you r going to help company in achieving its Vision, Mission.
2. Dealership profitability and management,
3. Customer Experience enhancement,
4. How you r going to help company in achieving its Vision, Mission.
Interview Questions
- Q1. What is main purpose to do as customer service manager. View Answers (3)
- Q2. Escalate complaints with no doubts and no any loss . Add Answer
Top skills recommended for TVS Motor Service Manager interview
Insights by AmbitionBox
- After Sales Service
- Automobile Service
- Commercial Vehicle
- Service management
- Workshop Management
- hcv
Interview Questions
- Q1. About engines Add Answer
- Q2. General knowledge Add Answer
- Q3. Sports Add Answer
- Q4. About transmission system Add Answer
- Q5. About insurance and claims Add Answer
Top skills recommended for Hyundai Motor India Limited Service Manager interview
Insights by AmbitionBox
- Body Shop
- Customer Service
- service
raviraj londhe
Interview experience
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Not Selected
I applied via AmbitionBox and was interviewed in Feb 2024.
1 Interview Round
1
One-on-one Round (1 Question)
- Q1. Tell me about you Add Answer
Interview experience
Difficulty level
-
Duration
-
Result
-
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
One-on-one Round (2 Questions)
- Q1. Subject questions related mechanical engineering Add Answer
- Q2. Self introduction what is mechanism
Types View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Satisfaction of customer
Service executive
Service customer
Service executive
Service customer
Royal Enfield Interview FAQs
How many rounds are there in Royal Enfield Service Manager interview?
Royal Enfield interview process usually has 2-3 rounds. The most common rounds in the Royal Enfield interview process are Resume Shortlist, Technical and HR.
How to prepare for Royal Enfield Service Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Royal Enfield. The most common topics and skills that interviewers at Royal Enfield expect are Service management, CRM, Workshop Management, After Market Service and After Sales Service.
What are the top questions asked in Royal Enfield Service Manager interview?
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Royal Enfield Service Manager
Salary
based on 118 salaries
Average annual salary
₹
3.5
Lakhs
₹1.6 L/yr
- ₹5.7 L/yr
56%
less
than the average Service Manager Salary in India
View more details
Royal Enfield Service Manager Reviews and Ratings
based on 42 reviews
Rating in categories
4.8
Skill development
4.1
Work-Life balance
4.0
Salary & Benefits
3.9
Job Security
4.7
Company culture
4.1
Promotions/Appraisal
4.7
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