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based on 1.7k Reviews

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Foundever Interview Questions, Process, and Tips

Updated 11 Apr 2024

Top 10 Foundever Interview Questions and Answers

Curated by AmbitionBox

89 Foundever Interview Experiences

199 questions found

Sort by: Popular
user image Anonymous

posted on 6 Jun 2023

Interview experience
Rating 1
Very bad
Difficulty level
Easy
Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in May 2023.

5 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (3 Questions)

3

Aptitude Test Round

They conducted aptitude test on cell phone itself, that too by sending links on WhatsApp, even typing test was done on cell phone.

4

Assignment Round

They asked to join teams meeting via phone then n there and asked to type few words(like and essay) about "why we want to work in BPO? " And send that in the chat with in 10 minutes.

5

HR Round (5 Questions)

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was good and the HR's(interviewers) were also supportive. But we don't get any feedback after we reach home, they asked every detail like PAN,aadhar card number, account number and many more. Tried to contact them but no response. Go through Google reviews and ambitionbox reviews before going to the interview for sitel/Sykes/foundever. I wouldn't suggest anyone to waste their precious time and efforts by attending interview over there.
user image Prabhu Meerabai

posted on 22 Sep 2023

Interview experience
Rating 5
Very good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Aug 2023.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (2 Questions)

  • Q1. About your past experiences and what you passionate about this job
  • Q2. Willing to work a night shift and are you located around 20kms radius from company's is mandatory.
3

Typing Test Round (2 Questions)

  • Q1. Say about your life inspiration in 6 lines within 6 minutes without grammatical errror and punctuational error .
  • Q2. What's you long term goal and how your working with it?
4

One-on-one Round (1 Question)

  • Q1. Chat with customer and make solutions to the customers

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy but do things quick and correct . They focus on quick response.
Interview experience
Rating 5
Very good
Difficulty level
Moderate
Duration
6-8 weeks
Result
Selected Selected

I was interviewed in Dec 2023.

4 Interview Rounds

1

Assignment Round

It was a proctored assessment

2

One-on-one Round (1 Question)

3

One-on-one Round (1 Question)

4

One-on-one Round (1 Question)

  • Q1. Operations round was the final one they asked questions out of my timeline and past experiences

Foundever interview questions for popular designations

Customer Service Executive

 (10)

Customer Service Associate

 (8)

Customer Service Professional

 (6)

Customer Service Representative

 (5)

CSR Executive

 (3)

Customer Care Executive

 (3)

BPO Executive

 (2)

CSP

 (2)

user image Jayeshkumar R Purohit

posted on 20 Aug 2023

Interview experience
Rating 5
Very good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Feb 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

HR Round (1 Question)

3

Behavioral Round (2 Questions)

Interview Preparation Tips

Interview preparation tips for other job seekers - Effective and confident, Presentable impressive attitude, and knowledge of the roles and responsibilities.

Top skills recommended for Foundever Team Lead Operations interview

Insights by AmbitionBox
  • Team Leading
  • Operations
  • Team Handling
  • CSAT
  • KRA
  • People Management
  • Performance Management
  • SLA Management
user image Kanuganti pranavi

posted on 7 Jan 2023

Interview experience
Rating 5
Very good
Difficulty level
Hard
Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed in Dec 2022.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

HR Round (1 Question)

  • Q1. Self introduction Why you wanted to job ? About BPO sector ?
3

Typing Test Round (2 Questions)

4

Live chat Round (1 Question)

  • Q1. Option on online shopping? Online shopping is flexible and easier in many ways . Mostly, now a days people are choosing online shopping because of their busy sc...read more

Interview Preparation Tips

Interview preparation tips for other job seekers - Please respond quickly,
Waiting for the response sir /mam
user image Anonymous

posted on 18 May 2023

Interview experience
Rating 5
Very good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Apr 2023.

2 Interview Rounds

1

Technical Round (2 Questions)

2

Technical Round (1 Question)

Top skills recommended for Foundever Network Engineer interview

Insights by AmbitionBox
  • Networking
  • Network Engineering
  • CCNA
  • CCNP
  • LAN Troubleshooting
  • Checkpoint Firewall
  • Desktop Support
  • Device Installation

Jobs at Foundever

View all
user image Anonymous

posted on 27 Mar 2024

Interview experience
Rating 5
Very good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Feb 2024.

3 Interview Rounds

1

HR Round (1 Question)

2

Versant Round (1 Question)

3

Technical Round (1 Question)

Top skills recommended for Foundever Customer Service Executive interview

Insights by AmbitionBox
  • Communication Skills
  • international bpo
  • voice process
  • Customer Service
  • Customer Handling
  • International Voice Process
  • blended process
  • Advanced Excel
user image Anonymous

posted on 15 Dec 2023

Interview experience
Rating 5
Very good
Difficulty level
Hard
Duration
Less than 2 weeks
Result
No response

I applied via LinkedIn and was interviewed in Nov 2023.

1 Interview Round

1

One-on-one Round (2 Questions)

Useful Resources

user image Pavan Kumar

posted on 7 Nov 2022

I applied via Recruitment Consulltant and was interviewed in Oct 2022.

5 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
2

HR Round (3 Questions)

3

Group Discussion Round

Topics around mobilephones ,google apps how to use google apps in your daily life

4

Aptitude Test Round

If you are opted for chat support and email support,they will test your typing speed ,like 150 words in 3 minutes ,it can be random topics of 5 , depends upon on the HR ,make sure of no grammatical errors
If you are opted for voice support there will be an assessment of around 45mimutes includes basic questions, mathematical questions,technical questions (if you are opted for technical assessment)or esle it would be norml questions includes voice to voice conversations and fill in the blanks

5

One-on-one Round (1 Question)

  • Q1. If you are for voice support, questions will be little tough ,they will check for communications,ask to speak on 2 random topics including what kind of message ...read more

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare for communication skils,it should to be fluent ,sometimes at we can stuck out of fear and excitement so make sure to be fluent practice before you attend the interview
user image Anonymous

posted on 1 Nov 2023

Interview experience
Rating 3
Average
Difficulty level
Easy
Duration
Less than 2 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed in Oct 2023.

2 Interview Rounds

1

Assignment Round

I completed my assessment test with a score of 72 therefore they didn't selected me because their requirements were 75, However the assessment test is moderate if you have clear voice and accent you will score good and has a very good learning opportunity.

2

HR Round (2 Questions)

Interview Preparation Tips

Topics to prepare for Foundever CSR Executive interview:
  • Communication Skills
Interview preparation tips for other job seekers - Be professional and prepare good communication before applying.

Foundever Interview FAQs

How many rounds are there in Foundever interview?
Foundever interview process usually has 2-3 rounds. The most common rounds in the Foundever interview process are Resume Shortlist, HR and One-on-one Round.
How to prepare for Foundever interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Foundever. The most common topics and skills that interviewers at Foundever expect are Customer Service, international bpo, bpo, voice process and international call center.
What are the top questions asked in Foundever interview?

Some of the top questions asked at the Foundever interview -

  1. How many agents will be required with an AHT of 15 mins per transaction and 150...read more
  2. What is money market securities and commercial pap...read more
  3. What is wifi how do connect...read more
How long is the Foundever interview process?

The duration of Foundever interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

Interview Process at Foundever

based on 37 interviews in last 1 year

Interview experience

Rating 4.1
Very Good
View more

Difficulty level

Easy 25%
Moderate 57%
Hard 18%

Duration

Less than 2 weeks 85%
2-4 weeks 7%
4-6 weeks 4%
6-8 weeks 4%

People are getting interviews through

based on 69 Foundever interviews
Job Portal
Referral
Walkin
Recruitment Consultant
Company Website
Campus Placement
37%
21%
14%
8%
4%
1%
15% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.

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Foundever Reviews and Ratings

based on 1.7k reviews

3.8

Rating in categories

 3.7

Skill development

 3.7

Work-Life balance

 3.3

Salary & Benefits

 3.9

Job Security

 3.7

Company culture

 3.2

Promotions/Appraisal

 3.6

Work Satisfaction

Explore 1.7k Reviews and Ratings
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