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Foundever Customer Care Executive Interview Questions and Answers

Updated 20 Mar 2024

3 interviews found

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Customer Care Executive Interview Questions

user image bilal pasha

posted on 19 Oct 2023

Interview experience
Rating 5
Very good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Apr 2023.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (4 Questions)

3

Assignment Round

This round will be on teams meet

4

One-on-one Round (1 Question)

Interview Preparation Tips

Interview preparation tips for other job seekers - My advice is go with flow be confident on yourself self don't be panic in front of hr give your best .

Top skills recommended for Foundever Customer Care Executive interview

Insights by AmbitionBox
  • international bpo
  • voice process
  • International Voice Process
  • international call center
  • Communication Skills
  • US Process
  • international process
  • Customer Service

Customer Care Executive Interview Questions

user image Anonymous

posted on 20 Mar 2024

Interview experience
Rating 5
Very good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Mar 2023.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. They will ask you the previous company work experience
  • Q2. What is your roles and responsibilities

Interview Preparation Tips

Interview preparation tips for other job seekers - Employer is too good

Top skills recommended for Foundever Customer Care Executive interview

Insights by AmbitionBox
  • customer care
  • blended process
  • customer support
  • inbound voice process
  • Inbound Process
  • Bpo Voice
  • Non Voice Process
  • UK Process

Customer Care Executive Interview Questions

user image Arjuman Anjum

posted on 10 Aug 2017

1 Interview Round

Interview Preparation Tips

Round: Group Discussion
Duration: 5 minutes

College Name: S.V.P Jr college

Top skills recommended for Foundever Customer Care Executive interview

Insights by AmbitionBox
  • Calling
  • Customer Relationship
  • Email Support
  • Hiring
  • Management Skills
  • Night Shift
  • Sales
  • US Shift

Foundever interview questions for designations

Customer Care Representative

 (2)

Customer Care Associate

 (1)

Non Voice Customer Care Executive

 (1)

Customer Executive

 (1)

Customer Service Executive

 (10)

Customer Support Executive

 (1)

Customer Service Associate

 (8)

Customer Service Professional

 (6)

Customer Care Executive Jobs at Foundever

View all

Interview questions from similar companies

user image Rrrbaahubali

posted on 15 May 2024

Interview experience
Rating 1
Very bad
Difficulty level
-
Duration
-
Result
-

1 Interview Round

1

One-on-one Round (2 Questions)

Top skills recommended for IntouchCX Customer Care Executive interview

Insights by AmbitionBox
  • Customer Service
  • bpo non voice
  • customer care
  • customer support
  • non voice
  • Domestic BPO
  • International Voice Process
  • Non Voice Process
user image Anonymous

posted on 31 Mar 2024

Interview experience
Rating 5
Very good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected Selected

I applied via AmbitionBox and was interviewed before Mar 2023.

2 Interview Rounds

1

HR Round (1 Question)

2

One-on-one Round (1 Question)

user image Anonymous

posted on 13 Mar 2024

Interview experience
Rating 4
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Sep 2023.

2 Interview Rounds

1

HR Round (1 Question)

2

HR Round (1 Question)

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy

Top skills recommended for Alorica Customer Care Executive interview

Insights by AmbitionBox
  • Communication Skills
  • Convincing Power
  • Customer Service
  • Interpersonal Skills
  • Pressure Handling
  • Solving Queries
  • Spoken English
  • inbound voice process
user image Anonymous

posted on 30 Mar 2024

Interview experience
Rating 4
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Sep 2023.

1 Interview Round

1

HR Round (1 Question)

Interview Preparation Tips

Interview preparation tips for other job seekers - First of all improve your English and communicate with people it help to crack your interview

Top skills recommended for TaskUs Customer Care Executive interview

Insights by AmbitionBox
  • bpo
  • Communication Skills
  • customer care
  • Non Voice Process
  • blended process
  • email process
  • international process
  • Customer Service

I applied via Walk-in and was interviewed in Jun 2021.

4 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare a better resume and a better toned introduction.

Top skills recommended for iEnergizer Customer Care Executive interview

Insights by AmbitionBox
  • customer care
  • voice process
  • Customer Service
  • Domestic BPO
  • bpo
  • Bpo Voice
  • Telecalling
  • cce
Interview experience
Rating 4
Good
Difficulty level
-
Duration
-
Result
-

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (2 Questions)

3

Assignment Round

Grammer test and hearing test writing test for international proceds

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and also need good grammer for the selection
Interview experience
Rating 4
Good
Difficulty level
-
Duration
-
Result
-

1 Interview Round

1

One-on-one Round (2 Questions)

Interview Preparation Tips

Interview preparation tips for other job seekers - Do best and get best opportunity for successful job

Foundever Interview FAQs

How many rounds are there in Foundever Customer Care Executive interview?
Foundever interview process usually has 2-3 rounds. The most common rounds in the Foundever interview process are HR, Resume Shortlist and Assignment.
How to prepare for Foundever Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Foundever. The most common topics and skills that interviewers at Foundever expect are international bpo, voice process, International Voice Process, international call center and Communication Skills.
What are the top questions asked in Foundever Customer Care Executive interview?

Some of the top questions asked at the Foundever Customer Care Executive interview -

  1. Customer service quest...read more
  2. Technical questi...read more

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Foundever Customer Care Executive Salary
based on 129 salaries

Average annual salary

2.9 Lakhs
₹1.5 L/yr - ₹5 L/yr
16% more than the average Customer Care Executive Salary in India
View more details

Foundever Customer Care Executive Reviews and Ratings

based on 52 reviews

3.6

Rating in categories

 3.3

Skill development

 3.4

Work-Life balance

 3.3

Salary & Benefits

 3.6

Job Security

 3.2

Company culture

 3.0

Promotions/Appraisal

 3.4

Work Satisfaction

Explore 52 Reviews and Ratings
Customer Care Executive

Mumbai

0-1 Yrs

₹ 1.5-2.25 LPA

Customer Care Executive

Mumbai

0-3 Yrs

₹ 0.5-3 LPA

Customer Care Executive

Mumbai

0-1 Yrs

₹ 1.75-2.5 LPA

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