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Foundever Customer Service Executive Interview Questions, Process, and Tips

Updated 27 Mar 2024

Top 5 Foundever Customer Service Executive Interview Questions and Answers

Curated by AmbitionBox

10 Foundever Customer Service Executive Interview Experiences

29 questions found

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Customer Service Executive Interview Questions

user image Anonymous

posted on 27 Mar 2024

Interview experience
Rating 5
Very good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Feb 2024.

3 Interview Rounds

1

HR Round (1 Question)

2

Versant Round (1 Question)

3

Technical Round (1 Question)

Top skills recommended for Foundever Customer Service Executive interview

Insights by AmbitionBox
  • international bpo
  • Communication Skills
  • voice process
  • International Voice Process
  • Customer Handling
  • Customer Service
  • blended process
  • Advanced Excel

Customer Service Executive Interview Questions

user image Anonymous

posted on 12 May 2023

Interview experience
Rating 4
Good
Difficulty level
-
Duration
-
Result
-

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Group Discussion Round

About social media &women empowerment
About today's generation

3

One-on-one Round (5 Questions)

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident while on interview time make sure give ur best asp

Top skills recommended for Foundever Customer Service Executive interview

Insights by AmbitionBox
  • Interpersonal Skills
  • Management Skills
  • Solving Queries
  • Technical Support
  • bpo
  • inbound voice process
  • international process
  • Hiring

Customer Service Executive Interview Questions

user image Anonymous

posted on 20 May 2023

Interview experience
Rating 2
Bad
Difficulty level
-
Duration
-
Result
Selected Selected

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (1 Question)

3

One-on-one Round (1 Question)

Top skills recommended for Foundever Customer Service Executive interview

Insights by AmbitionBox
  • Inbound Process
  • US Shift
  • cce
  • international call center
  • BPO Hiring
  • French
  • Mutual Funds
  • Night Shift

Foundever interview questions for designations

Customer Service Associate

 (8)

Customer Service Professional

 (6)

Customer Service Representative

 (5)

Customer Executive

 (1)

Customer Care Executive

 (3)

Customer Support Executive

 (1)

Bilingual Customer Service Representative

 (1)

Customer Care Representative

 (2)

Customer Service Executive Interview Questions

user image Anonymous

posted on 13 Mar 2022

I applied via Naukri.com and was interviewed in Feb 2022.

7 Interview Rounds

1

Coding Test Round

Codeing ,decodeing

2

Aptitude Test Round

Numaricals

3

Coding Test Round

Numbers,alphabets both are codeing

4

HR Round (2 Questions)

5

Assignment Round

Interesting assenment

6

Group Discussion Round

Fallow timeings

7

Case Study Round

The best job

Interview Preparation Tips

Interview preparation tips for other job seekers - Nammakam ga udali. to follow the times

Top skills recommended for Foundever Customer Service Executive interview

Insights by AmbitionBox
  • Technical Process
  • Telecalling
  • Typing Speed
  • call center
  • chat
  • customer care
  • customer support
  • email process

Customer Service Executive Interview Questions

user image Anonymous

posted on 9 Feb 2022

2 Interview Rounds

1

HR Round (6 Questions)

2

HR Round (1 Question)

Top skills recommended for Foundever Customer Service Executive interview

Insights by AmbitionBox
  • inbound
  • voice support
  • international bpo
  • Communication Skills
  • voice process
  • International Voice Process
  • Customer Handling
  • Customer Service

Customer Service Executive Interview Questions

user image Anonymous

posted on 22 Sep 2021

I applied via Naukri.com and was interviewed before Sep 2020.

1 Interview Round

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - HR checks communication skills and basic product knowledge so prepare accordingly.whoever reading this all the very best for your interview

Top skills recommended for Foundever Customer Service Executive interview

Insights by AmbitionBox
  • blended process
  • Advanced Excel
  • Interpersonal Skills
  • Management Skills
  • Solving Queries
  • Technical Support
  • bpo
  • inbound voice process

Customer Service Executive Jobs at Foundever

View all

Customer Service Executive Interview Questions

user image Erupula Surabhi

posted on 24 May 2022

I applied via Referral and was interviewed in Apr 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

Group Discussion Round

Pro Tip by AmbitionBox:
Don’t treat group discussions as an argument. Group discussion is about reaching a meaningful conclusion.
View all tips

Interview Preparation Tips

Interview preparation tips for other job seekers - Team work group discussion and good communication explain product properly

Top skills recommended for Foundever Customer Service Executive interview

Insights by AmbitionBox
  • international process
  • Hiring
  • Inbound Process
  • US Shift
  • cce
  • international call center
  • BPO Hiring
  • French

Customer Service Executive Interview Questions

user image Anonymous

posted on 19 Nov 2022

I applied via Referral and was interviewed before Nov 2021.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

Aptitude Test Round

English, logical reasoning, chat assessment

3

HR Round (2 Questions)

  • Q1. Previous exp, qualification, salary expectation
  • Q2. Don't compromise while coming to salary, ask take home prior joining, if you are ok continue

Interview Preparation Tips

Interview preparation tips for other job seekers - Dont comprise while coming to salary, ask take home prior joining, If you are ok continue ni

Top skills recommended for Foundever Customer Service Executive interview

Insights by AmbitionBox
  • Mutual Funds
  • Night Shift
  • Technical Process
  • Telecalling
  • Typing Speed
  • call center
  • chat
  • customer care

Customer Service Executive Interview Questions

user image Anonymous

posted on 16 Mar 2022

I applied via Naukri.com and was interviewed before Mar 2021.

2 Interview Rounds

1

Coding Test Round

Code is a global, online program focused on bringing new contributors into open source s/w development

2

Aptitude Test Round

Tests are highly useful to students who are preparing for competitive exami nations especially like nations cum merit

Interview Preparation Tips

Interview preparation tips for other job seekers - Slow growth opportunities for promotions and advancement.

Top skills recommended for Foundever Customer Service Executive interview

Insights by AmbitionBox
  • customer support
  • email process
  • inbound
  • voice support
  • international bpo
  • Communication Skills
  • voice process
  • International Voice Process

Customer Service Executive Interview Questions

user image Anonymous

posted on 21 Sep 2020

I applied via Referral and was interviewed before Sep 2019.

1 Interview Round

Interview Questions

  • Q1. About my self and family background my educations and any work experience related

Interview Preparation Tips

Interview preparation tips for other job seekers - It was great there were three rounds of interview taken by the HR and interview session was great

Top skills recommended for Foundever Customer Service Executive interview

Insights by AmbitionBox
  • Customer Handling
  • Customer Service
  • blended process
  • Advanced Excel
  • Interpersonal Skills
  • Management Skills
  • Solving Queries
  • Technical Support

Foundever Interview FAQs

How many rounds are there in Foundever Customer Service Executive interview?
Foundever interview process usually has 3-4 rounds. The most common rounds in the Foundever interview process are HR, Resume Shortlist and Coding Test.
How to prepare for Foundever Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Foundever. The most common topics and skills that interviewers at Foundever expect are international bpo, Communication Skills, voice process, International Voice Process and Customer Handling.
What are the top questions asked in Foundever Customer Service Executive interview?

Some of the top questions asked at the Foundever Customer Service Executive interview -

  1. What is money market securities and commercial pap...read more
  2. What is debt ?what is EQUITY?what is liquid fu...read more
  3. What is the type of mutual f...read more

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People are getting interviews through

based on 7 Foundever interviews
Job Portal
Referral
Company Website
42%
42%
14%
2% candidates got the interview through other sources.
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Moderate Confidence means the data is based on a sufficient number of responses received from the candidates

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Foundever Customer Service Executive Salary
based on 438 salaries

Average annual salary

3 Lakhs
₹1.1 L/yr - ₹5 L/yr
At par with the average Customer Service Executive Salary in India
View more details

Foundever Customer Service Executive Reviews and Ratings

based on 141 reviews

3.2

Rating in categories

 3.3

Skill development

 3.2

Work-Life balance

 3.0

Salary & Benefits

 3.7

Job Security

 3.1

Company culture

 2.7

Promotions/Appraisal

 3.2

Work Satisfaction

Explore 141 Reviews and Ratings
Customer Service Executive

Mumbai

0-1 Yrs

₹ 1.25-1.75 LPA

Customer Service Executive

Hyderabad / Secunderabad

0-3 Yrs

₹ 0.5-3 LPA

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