Foundever Customer Service Executive Interview Questions, Process, and Tips

Q1. Not smooth and partialiy is more here
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Q1. Tell me about ur favourite person?
Ans. 
My favorite person is my grandmother.
• She is kind-hearted and always puts others before herself.

• She has a wealth of wisdom and experience that she shares with me.

• She is an amazing cook and always prepares delicious meals for the family.

• She has a great sense of humor and can always make me laugh.

• She is a great listener and gives the best advice.

• She is my biggest supporter and always encourages me to pursue my dreams.
Answered by AI
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Q1. Tell me about yourself ?
Ans. Basic Introduction with educational background & career background (if any) or just mention you're applying as a fresher
Answered by Danish
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Q2. Will give you a topic or you can choose any topic by yourself and talk about it for 2-3 minutes
Ans. Start the one's you do on daily basis so that you know what you are talking about and make sure you do no give any pause in between the sentences
Answered by Danish
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Q1. What do you hold as a skill in technical aspects
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Q2. In previous experiences (if any) any technical issues you had to work on as a responsibility ?
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Q3. What comes in your mind when we talk about technical aspect ?
Ans. 
When talking about technical aspect, I think of problem-solving, troubleshooting, and utilizing technology to improve processes.
• Problem-solving skills

• Troubleshooting abilities

• Knowledge of technology and tools

• Ability to adapt to new software or systems

• Improving processes through technology
Answered by AI
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They sent a link in which we had to submit our answers that included Grammar and Sentence building tests

Introduction to the roles & responsibilities this round involved manager of the process too

Q1. Introduction about the payroll & payscale
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Q2. Previous experience letters (if any) previous 3 months payslips (if any)
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Q3. No.of Working days , Joining date , Transport details & Timings
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Codeing ,decodeing

Numaricals

Numbers,alphabets both are codeing

Q1. Why should we hire you?
Ans. 
I have excellent communication skills, a strong customer focus, and a proven track record in delivering exceptional service.
• I have excellent communication skills, both verbal and written, which are essential for effective customer service.

• I have a strong customer focus and always strive to exceed customer expectations.

• I have a proven track record in delivering exceptional service, as evidenced by positive customer feed...read more
Answered by AI
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Q2. Tell me about yourself.
Ans. 
I am a dedicated and experienced Customer Service Executive with a strong focus on providing excellent customer support.
• Over 5 years of experience in customer service roles

• Proficient in handling customer inquiries, complaints, and resolving issues

• Skilled in maintaining positive customer relationships

• Excellent communication and problem-solving skills

• Ability to work well under pressure and in a fast-paced environment
Answered by AI
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Interesting assenment

Fallow timeings

The best job

Q1. What are your salary expectations?
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Q2. What is your family background?
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Q3. Why should we hire you?
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Q4. Where do you see yourself in 5 years?
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Q5. What are your strengths and weaknesses?
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Q6. Tell me about yourself.
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Q1. Why should we hire you?
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