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Foundever Customer Service Professional Interview Questions and Answers

Updated 20 Feb 2024

6 interviews found

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Customer Service Professional Interview Questions

user image Anonymous

posted on 6 Apr 2023

Interview experience
Rating 5
Very good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Apr 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Aptitude Test Round

Basics about customer handling

3

Technical Round (2 Questions)

  • Q1. System hardware related questions were asked. The trouble shooting and configuration.
  • Q2. Questions about LAN, Wi-Fi, remote sensing

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to be natural while answering. Speak about real time experience if the question were related to the topic. That will help.

Top skills recommended for Foundever Customer Service Professional interview

Insights by AmbitionBox
  • Customer Service
  • Non Voice Process
  • voice process
  • Back Office Operations
  • International Voice Process
  • Operations
  • chat support
  • customer support

Customer Service Professional Interview Questions

user image Anonymous

posted on 20 Feb 2024

Interview experience
Rating 5
Very good
Difficulty level
-
Duration
-
Result
-

2 Interview Rounds

1

Assignment Round

English language test

2

HR Round (3 Questions)

Top skills recommended for Foundever Customer Service Professional interview

Insights by AmbitionBox
  • Customer Service
  • Non Voice Process
  • voice process
  • Back Office Operations
  • International Voice Process
  • Operations
  • chat support
  • customer support

Customer Service Professional Interview Questions

user image Anonymous

posted on 21 Apr 2021

I applied via Recruitment Consultant and was interviewed in Mar 2021.

3 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - You have to chat with a trainer in the first round, make sure you don't use any short forms and avoid grammar mistakes.

Top skills recommended for Foundever Customer Service Professional interview

Insights by AmbitionBox
  • Customer Service
  • Non Voice Process
  • voice process
  • Back Office Operations
  • International Voice Process
  • Operations
  • chat support
  • customer support

Foundever interview questions for designations

Customer Service Executive

 (10)

Customer Service Associate

 (8)

Customer Service Representative

 (5)

Bilingual Customer Service Representative

 (1)

Quality Assurance Professional

 (1)

Customer Care Executive

 (3)

Customer Support Associate

 (2)

Customer Care Representative

 (2)

Customer Service Professional Interview Questions

user image Anonymous

posted on 2 Aug 2022

I applied via Naukri.com and was interviewed before Aug 2021.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (1 Question)

  • Q1. Tell me about yourself? Why you left your previous organization?
3

Technical Round (1 Question)

  • Q1. Tell me about yourself? What is PE ratio? Scores in graduation? Basic mutual fund questions Update about latest monetary policy

Interview Preparation Tips

Interview preparation tips for other job seekers - Have a look about Mutual fund stay updated about current market scenario.

Top skills recommended for Foundever Customer Service Professional interview

Insights by AmbitionBox
  • Customer Service
  • Non Voice Process
  • voice process
  • Back Office Operations
  • International Voice Process
  • Operations
  • chat support
  • customer support

Customer Service Professional Interview Questions

user image Anonymous

posted on 26 Jul 2022

I applied via Recruitment Consulltant and was interviewed before Jul 2021.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

HR Round (2 Questions)

  • Q1. About yourself past experience if any.
  • Q2. Education details where do you see yourself with sitel

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident proficient and updated about all your details in the resume

Top skills recommended for Foundever Customer Service Professional interview

Insights by AmbitionBox
  • Customer Service
  • Non Voice Process
  • voice process
  • Back Office Operations
  • International Voice Process
  • Operations
  • chat support
  • customer support

Customer Service Professional Interview Questions

user image Anonymous

posted on 14 Jun 2020

I applied via Referral and was interviewed in Dec 2019.

4 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Very tough interview but the person who takes interview for me is so good her name is Geetha.
My fear has gone when she asked questions way of approach is soo good. So that my fear gone and done well.

Really such a good person Geetha.
Thank you Geetha.

Top skills recommended for Foundever Customer Service Professional interview

Insights by AmbitionBox
  • Customer Service
  • Non Voice Process
  • voice process
  • Back Office Operations
  • International Voice Process
  • Operations
  • chat support
  • customer support

Customer Service Professional Jobs at Foundever

View all

Foundever Interview FAQs

How many rounds are there in Foundever Customer Service Professional interview?
Foundever interview process usually has 2-3 rounds. The most common rounds in the Foundever interview process are Resume Shortlist, HR and Technical.
How to prepare for Foundever Customer Service Professional interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Foundever. The most common topics and skills that interviewers at Foundever expect are Customer Service, Non Voice Process, voice process, Back Office Operations and International Voice Process.
What are the top questions asked in Foundever Customer Service Professional interview?

Some of the top questions asked at the Foundever Customer Service Professional interview -

  1. System hardware related questions were asked. The trouble shooting and configur...read more
  2. Questions about LAN, Wi-Fi, remote sens...read more
  3. 2. Questions regarding sa...read more

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People are getting interviews through

based on 5 Foundever interviews
Job Portal
Recruitment Consultant
Referral
40%
20%
20%
20% candidates got the interview through other sources.
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates

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Foundever Customer Service Professional Salary
based on 702 salaries

Average annual salary

2.7 Lakhs
₹1.1 L/yr - ₹5.5 L/yr
14% less than the average Customer Service Professional Salary in India
View more details

Foundever Customer Service Professional Reviews and Ratings

based on 179 reviews

4.0

Rating in categories

 3.7

Skill development

 3.8

Work-Life balance

 3.4

Salary & Benefits

 3.9

Job Security

 3.9

Company culture

 3.1

Promotions/Appraisal

 3.7

Work Satisfaction

Explore 179 Reviews and Ratings
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