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Foundever Customer Service Representative Interview Questions and Answers

Updated 3 May 2023

5 interviews found

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Customer Service Representative Interview Questions

user image Anonymous

posted on 3 May 2023

Interview experience
Rating 5
Very good
Difficulty level
-
Duration
-
Result
-

1 Interview Round

1

Technical Round (2 Questions)

Interview Preparation Tips

Interview preparation tips for other job seekers - Always make sure you look up the company and ask the interviewer questions

Top skills recommended for Foundever Customer Service Representative interview

Insights by AmbitionBox
  • Technical Support
  • Customer Service
  • international voice
  • Communication Skills
  • voice process
  • Operations
  • Networking
  • Customer Satisfaction

Customer Service Representative Interview Questions

user image Anonymous

posted on 31 Aug 2021

I applied via Company Website and was interviewed in Jul 2021.

5 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - This'd be the mandatory question in every field of organisation to get to know about ourselves and also our personality as well. Being confident and sharp will help you out clear this question. Firstly try to give out a good introduction about yourself in a short and sweet way. Just keep it simple. Simple and slay!..

Top skills recommended for Foundever Customer Service Representative interview

Insights by AmbitionBox
  • Inbound Calls
  • Call Quality
  • International Voice Process
  • Calling
  • bpo
  • Customer Service Operations
  • Interpersonal Communication
  • Outsourcing

Customer Service Representative Interview Questions

user image Anonymous

posted on 10 Nov 2021

I applied via Recruitment Consultant and was interviewed in May 2021.

4 Interview Rounds

Interview Questions

  • Q1. Introduce yourself in french, what do you do in ur free time, why do you want to work with sitel, they asked about my teaching experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident , expressive and honest in whatever question you will be answering

Top skills recommended for Foundever Customer Service Representative interview

Insights by AmbitionBox
  • Verbal Communication
  • Background Verification
  • HR
  • Hardware
  • call center
  • Customer Handling
  • international call center
  • international process

Foundever interview questions for designations

Bilingual Customer Service Representative

 (1)

Customer Care Representative

 (2)

Customer Service Executive

 (10)

Customer Service Associate

 (8)

Customer Service Professional

 (6)

Technical Support Representative

 (1)

Sales Representative

 (1)

Customer Care Executive

 (3)

Customer Service Representative Interview Questions

user image Anonymous

posted on 17 Sep 2022

I applied via Naukri.com and was interviewed in Aug 2022.

2 Interview Rounds

1

Assignment Round

Assignment was easy everyone can pass it try it once

2

Aptitude Test Round

1. Have you impacted by someone this year
2.what you from your biggest mistake
3.what your experience in pendamic

Interview Preparation Tips

Interview preparation tips for other job seekers - I think interview was very easy it is a very good experience for me

Top skills recommended for Foundever Customer Service Representative interview

Insights by AmbitionBox
  • Asap
  • Testing
  • Technical Support
  • Customer Service
  • international voice
  • Communication Skills
  • voice process
  • Operations

Customer Service Representative Interview Questions

user image Anonymous

posted on 13 Mar 2022

I applied via Naukri.com and was interviewed in Feb 2022.

2 Interview Rounds

1

Coding Test Round

Codeing decoding

2

Aptitude Test Round

Numaricals

Interview Preparation Tips

Topics to prepare for Foundever Customer Service Representative interview:
  • Company Valuation
Interview preparation tips for other job seekers - I can get the job respectively

Top skills recommended for Foundever Customer Service Representative interview

Insights by AmbitionBox
  • Networking
  • Customer Satisfaction
  • Inbound Calls
  • Call Quality
  • International Voice Process
  • Calling
  • bpo
  • Customer Service Operations

Interview questions from similar companies

user image Dwyane Carl Paet

posted on 29 Apr 2024

Interview experience
Rating 4
Good
Difficulty level
Moderate
Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Oct 2023.

3 Interview Rounds

1

Aptitude Test Round

It was quite easy and fast

2

Group Discussion Round

Nerve wracking because it was a group interview and you must answer without being pressured

3

One-on-one Round (2 Questions)

  • Q1. What is the reason you will leave the company?
  • Q2. The reason that will make me leave on this company is to pursue my dream which is to be in IT industry, ever since I was a child I dreamed to build or to progra...read more

Interview Preparation Tips

Interview preparation tips for other job seekers - Just answer with clarity an honesty

Top skills recommended for Alorica Customer Service Representative interview

Insights by AmbitionBox
  • Customer Service
  • bpo
  • chat
  • CSAT
  • Communication Skills
  • Computer
  • Customer Experience
  • Customer Handling
Interview experience
Rating 1
Very bad
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Dec 2022.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Technical Round (3 Questions)

3

HR Round (1 Question)

4

One-on-one Round (1 Question)

  • Q1. Where are you from why you are not your view

Interview Preparation Tips

Interview preparation tips for other job seekers - Pathetic interviewer and wrost treatment for employees
user image Maricel Ballaran

posted on 25 Sep 2023

Interview experience
Rating 5
Very good
Difficulty level
-
Duration
-
Result
-

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

One-on-one Round (5 Questions)

Top skills recommended for IntouchCX Customer Service Representative interview

Insights by AmbitionBox
  • Customer Service
  • customer care
  • customer support
  • international bpo
  • Call Center Operations
  • US Shift
  • Night Shift
  • E-commerce
Interview experience
Rating 3
Average
Difficulty level
Hard
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Aug 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

HR Round (2 Questions)

3

Client Interview Round (3 Questions)

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident no matter what. All they gonna see is your confidence and you comm skills.

Top skills recommended for iQor Global Services Customer Service Representative interview

Insights by AmbitionBox
  • Customer Service
  • Night Shift
  • Operations
  • US Shift
  • customer care
  • customer support
  • international bpo
  • voice process
Interview experience
Rating 5
Very good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Mar 2023.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

One-on-one Round (2 Questions)

3

Case Study Round

Basic case studies of process to test skills

4

HR Round (1 Question)

  • Q1. Focused on individual speaking and hobbies, future goals etx

Interview Preparation Tips

Interview preparation tips for other job seekers - No need to worry just focus on your speaking and analytical skills

Top skills recommended for Sykes Business Services Of India Customer Service Representative interview

Insights by AmbitionBox
  • bpo
  • Asap
  • Networking
  • Outsourcing
  • Technical Support
  • Testing
  • international voice
  • voice process

Foundever Interview FAQs

How many rounds are there in Foundever Customer Service Representative interview?
Foundever interview process usually has 2 rounds. The most common rounds in the Foundever interview process are Aptitude Test, Coding Test and Assignment.
How to prepare for Foundever Customer Service Representative interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Foundever. The most common topics and skills that interviewers at Foundever expect are Technical Support, Customer Service, international voice, Communication Skills and voice process.

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People are getting interviews through

based on 4 Foundever interviews
Job Portal
Recruitment Consultant
Company Website
50%
25%
25%
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates

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Foundever Customer Service Representative Salary
based on 290 salaries

Average annual salary

2.7 Lakhs
₹1.4 L/yr - ₹5 L/yr
8% less than the average Customer Service Representative Salary in India
View more details

Foundever Customer Service Representative Reviews and Ratings

based on 70 reviews

3.5

Rating in categories

 3.7

Skill development

 3.4

Work-Life balance

 3.1

Salary & Benefits

 3.6

Job Security

 3.2

Company culture

 2.9

Promotions/Appraisal

 3.5

Work Satisfaction

Explore 70 Reviews and Ratings
Customer Service Representative voice process

Mumbai Suburbs,

Navi Mumbai

+1

0-1 Yrs

₹ 0.5-2.25 LPA

Customer Service Representative voice process

Mumbai Suburbs,

Navi Mumbai

+1

0-1 Yrs

₹ 0.5-2 LPA

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