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Foundever Customer Support Executive Interview Questions and Answers

Updated 21 Dec 2021

1 interview found

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Customer Support Executive Interview Questions

user image Anonymous

posted on 21 Dec 2021

I applied via Referral and was interviewed in Jun 2021.

1 Interview Round

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Know company vision and the roles of a customer service representative.

Top skills recommended for Foundever Customer Support Executive interview

Insights by AmbitionBox
  • voice process
  • Non Voice Process
  • inbound voice process
  • International Voice Process
  • US Process
  • international bpo
  • Bpo Voice
  • Customer Service

Customer Support Executive Jobs at Foundever

View all

Interview questions from similar companies

Interview experience
Rating 5
Very good
Difficulty level
Hard
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed in Dec 2023.

11 Interview Rounds

1

Interview Round (2 Questions)

2

Technical Round (10 Questions)

3

Technical Round (7 Questions)

4

Coding Test Round

I don't know this coding test because I have completed my studies b.com computers

5

Assignment Round

I don't know because I have studied commerce

6

Group Discussion Round

Group discussion is mean important

7

Coding Test Round

I don't know coding test

8

HR Round (2 Questions)

9

HR Round (3 Questions)

10

Assignment Round

I don't know assignment

11

Coding Test Round

No this answer because I have complete my graduation b.com

Top skills recommended for IntouchCX Customer Support Executive interview

Insights by AmbitionBox
  • customer support
  • Customer Service
  • Non Voice Process
  • Communication Skills
  • International Voice Process
  • international bpo
  • chat support
  • Email Support
Interview experience
Rating 5
Very good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jan 2024.

3 Interview Rounds

1

HR Round (3 Questions)

2

Assignment Round

Basic English and speaking test with filling the blanks to choose from the option given

3

One-on-one Round (4 Questions)

Interview Preparation Tips

Topics to prepare for Webhelp Customer Support Executive interview:
  • Should know about the job
  • How the company work
  • About company
Interview preparation tips for other job seekers - Always be confident while interview walking or telephonic both
speak boldly don't hesitate while talking
be in a good manner
speak in polite way
try to answer in point

Top skills recommended for Webhelp Customer Support Executive interview

Insights by AmbitionBox
  • customer support
  • English
  • Hindi
  • Urdu
  • Strong Interpersonal Skills
Interview experience
Rating 3
Average
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jan 2024.

3 Interview Rounds

1

Assignment Round

Versant round where you have to complete some given task given by them in a given time frame

2

HR Round (1 Question)

  • Q1. Talk about your last trip?, Memorable holiday or trip?, About your idol, college life, school life etc
3

Behavioral Round (1 Question)

  • Q1. Where manager will ask you some questions about anything but it will be questions mostly about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be good in grammar and communication skills

Top skills recommended for 24/7 Customer Customer Support Executive interview

Insights by AmbitionBox
  • customer support
  • bpo
  • customer care
  • Customer Service
  • voice process
  • Bpo Voice
  • Communication Skills
  • Inbound Process
Interview experience
Rating 5
Very good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Feb 2023.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (1 Question)

3

Aptitude Test Round

It was related to grammar and scenarios to assist customers

4

One-on-one Round (2 Questions)

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company related to work and environment but administration is not so good

Top skills recommended for Alorica Customer Support Executive interview

Insights by AmbitionBox
  • International Voice Process
  • customer support
  • Customer Satisfaction
  • voice process
  • Bpo Voice
  • CSAT
  • inbound voice process
  • international bpo

I applied via AmbitionBox and was interviewed in Oct 2022.

1 Interview Round

1

One-on-one Round (4 Questions)

Interview Preparation Tips

Interview preparation tips for other job seekers - please pass the questions and i want a job and why should you hire

Top skills recommended for iEnergizer Customer Support Executive interview

Insights by AmbitionBox
  • Customer Service
  • customer support
  • Communication Skills
  • Inbound Process
  • inbound voice process
  • Bpo Voice
  • Customer Handling
  • blended process

I applied via Company Website and was interviewed in Mar 2022.

3 Interview Rounds

1

Assignment Round

In first round I had to give the assignment which consists of some mathematical questions and some IQ questions.

2

Group Discussion Round

The second round was consist of group discussion round among the candidates that are selected in first round also the topics would be told in the group discussion round there itself and we will be given 5 minutes to prepare for that topic.

3

One-on-one Round (2 Questions)

  • Q1. After getting selected in GD, it was my last and final round the personal interview round in which I was asked about the personL background for example where I ...read more
  • Q2. What are your achievements in work place?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and stick to your sayings what you say in your interview and be sticked to your demands as this interview is recorded and can be pulled up anytime further in your working duration

I applied via Naukri.com and was interviewed in Oct 2021.

3 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - I believe confidence is key. It was my first interview in an MNC. Just because of the confidence I managed to impress them. 60 were selected out of 500.

Top skills recommended for Sykes Business Services Of India Customer Support Executive interview

Insights by AmbitionBox
  • inbound voice process
  • customer support
  • voice process
  • Bpo Voice
  • Domestic BPO
  • Domestic Calling
  • English
  • Inbound Process
Interview experience
Rating 5
Very good
Difficulty level
-
Duration
-
Result
-

2 Interview Rounds

1

Assignment Round

Grammar question fill in the blank

2

HR Round (1 Question)

user image inderjeet singh

posted on 9 Feb 2022

2 Interview Rounds

1

HR Round (2 Questions)

2

One-on-one Round (1 Question)

Interview Preparation Tips

Interview preparation tips for other job seekers - Good to provide such job and good experienced with previous company

Top skills recommended for TaskUs Customer Support Executive interview

Insights by AmbitionBox
  • Communication Skills
  • Customer Service
  • International Voice Process
  • Night Shift
  • international bpo

Foundever Interview FAQs

How to prepare for Foundever Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Foundever. The most common topics and skills that interviewers at Foundever expect are voice process, Non Voice Process, inbound voice process, International Voice Process and US Process.

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Foundever Customer Support Executive Salary
based on 189 salaries

Average annual salary

3 Lakhs
₹1.3 L/yr - ₹4.1 L/yr
7% more than the average Customer Support Executive Salary in India
View more details

Foundever Customer Support Executive Reviews and Ratings

based on 46 reviews

3.1

Rating in categories

 3.0

Skill development

 3.3

Work-Life balance

 3.0

Salary & Benefits

 3.3

Job Security

 3.2

Company culture

 2.2

Promotions/Appraisal

 3.0

Work Satisfaction

Explore 46 Reviews and Ratings
Customer Support Executive

Mumbai

0-5 Yrs

₹ 0.5-1.5 LPA

Customer Support Executive

Hyderabad / Secunderabad

0-1 Yrs

₹ 0.5-2 LPA

Customer Support Executive

Mumbai

0-3 Yrs

₹ 0.5-3 LPA

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