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3.8

based on 1.6k Reviews

HQ - Miami, Florida, United States (USA) BPO 5k-10k Employees (India)

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Foundever Technical Support Executive Interview Questions, Process, and Tips

Updated 10 Apr 2022

Top 2 Foundever Technical Support Executive Interview Questions and Answers

Curated by AmbitionBox

2 Foundever Technical Support Executive Interview Experiences

11 questions found

Sort by: Popular

Technical Support Executive Interview Questions

user image Anonymous

posted on 7 Apr 2022

I was interviewed before Apr 2021.

5 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (2 Questions)

3

HR Round (3 Questions)

4

Technical Round (2 Questions)

5

Technical Round (1 Question)

Interview Preparation Tips

Interview preparation tips for other job seekers - It a awesome place to work every one are so friendly they keep motivating very good environment and beautiful place. Awesome to work work with sitel

Top skills recommended for Foundever Technical Support Executive interview

Insights by AmbitionBox
  • Technical Support
  • Desktop Support
  • Troubleshooting
  • International Voice Process
  • international call center
  • voice process
  • Antivirus
  • B.Tech

Technical Support Executive Interview Questions

user image Anonymous

posted on 10 Apr 2022

I applied via Naukri.com and was interviewed before Apr 2021.

5 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (2 Questions)

3

Assignment Round

Typing test

4

Assignment Round

Chatting with a HR to check grammar

5

Technical Round (1 Question)

Interview Preparation Tips

Interview preparation tips for other job seekers - maintain good knowledge on tech stuff

Top skills recommended for Foundever Technical Support Executive interview

Insights by AmbitionBox
  • Bpo Voice
  • Customer Service
  • DNS
  • Firewall
  • Inbound Calls
  • Night Shift
  • Technical Voice Process
  • US Process

Technical Support Executive Jobs at Foundever

View all

Interview questions from similar companies

user image Deepshikha Rajak

posted on 31 Dec 2022

Interview experience
Rating 5
Very good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Dec 2021.

6 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Aptitude Test Round

Your communication skills and online aptitude test

3

One-on-one Round (2 Questions)

  • Q1. How will you handle the situation as team pressure Introduction
  • Q2. How you will sale and what all benifits you will tell about the product
4

HR Round (1 Question)

  • Q1. Personal information What is your expectations
5

Technical Round (1 Question)

  • Q1. What all things you know about technical field in telecom What was your job role in previous company. How you handled the customers
6

Salary Expectations Round (1 Question)

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't panic be confident always give a positive response

Top skills recommended for 24/7 Customer Technical Support Executive interview

Insights by AmbitionBox
  • Technical Support
  • Troubleshooting
  • US Shift
  • Problem Solving
  • Remote Access
  • Remote Desktop
  • Writing Skills

I applied via Walk-in and was interviewed before Mar 2021.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (4 Questions)

Interview Preparation Tips

Interview preparation tips for other job seekers - Always make eye contact with the person interviewing you. Be confident in yourself .

Top skills recommended for iEnergizer Technical Support Executive interview

Insights by AmbitionBox
  • Bpo Voice
  • Calling
  • Contact Center
  • Customer Service
  • Domestic BPO
  • Inbound Calls
  • International Voice Process
  • Outbound Calling
Interview experience
Rating 5
Very good
Difficulty level
Hard
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed in Dec 2023.

11 Interview Rounds

1

Interview Round (2 Questions)

2

Technical Round (10 Questions)

3

Technical Round (7 Questions)

4

Coding Test Round

I don't know this coding test because I have completed my studies b.com computers

5

Assignment Round

I don't know because I have studied commerce

6

Group Discussion Round

Group discussion is mean important

7

Coding Test Round

I don't know coding test

8

HR Round (2 Questions)

9

HR Round (3 Questions)

10

Assignment Round

I don't know assignment

11

Coding Test Round

No this answer because I have complete my graduation b.com

Top skills recommended for IntouchCX Customer Support Executive interview

Insights by AmbitionBox
  • customer support
  • Non Voice Process
  • Customer Service
  • International Voice Process
  • international bpo
  • Communication Skills
  • chat support
  • Email Support
Interview experience
Rating 5
Very good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jan 2024.

3 Interview Rounds

1

HR Round (3 Questions)

2

Assignment Round

Basic English and speaking test with filling the blanks to choose from the option given

3

One-on-one Round (4 Questions)

Interview Preparation Tips

Topics to prepare for Webhelp Customer Support Executive interview:
  • Should know about the job
  • How the company work
  • About company
Interview preparation tips for other job seekers - Always be confident while interview walking or telephonic both
speak boldly don't hesitate while talking
be in a good manner
speak in polite way
try to answer in point

Top skills recommended for Webhelp Customer Support Executive interview

Insights by AmbitionBox
  • customer support
  • English
  • Hindi
  • Urdu
  • Strong Interpersonal Skills
Interview experience
Rating 5
Very good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Feb 2023.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

HR Round (1 Question)

3

Aptitude Test Round

It was related to grammar and scenarios to assist customers

4

One-on-one Round (2 Questions)

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company related to work and environment but administration is not so good

Top skills recommended for Alorica Customer Support Executive interview

Insights by AmbitionBox
  • International Voice Process
  • customer support
  • Customer Satisfaction
  • voice process
  • Bpo Voice
  • CSAT
  • inbound voice process
  • international bpo
Interview experience
Rating 5
Very good
Difficulty level
Moderate
Duration
2-4 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Sep 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

Technical Round (1 Question)

3

Group Discussion Round

Artificial intelligence

I applied via Apna Jobs and was interviewed in Apr 2022.

3 Interview Rounds

1

HR Round (1 Question)

  • Q1. Tell me about yourself? Why did you left the previous company? How much salary do you want?
2

One-on-one Round (1 Question)

  • Q1. Tell me about yourself? For how long you are gonna work here? Tell me something about your native place?
3

One-on-one Round (1 Question)

  • Q1. Tell me something about E-commerce? Tell me something about Kolkata?

Interview Preparation Tips

Interview preparation tips for other job seekers - just be confident.....they only check how confident you are that's all.

I applied via Naukri.com and was interviewed in Oct 2021.

3 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - I believe confidence is key. It was my first interview in an MNC. Just because of the confidence I managed to impress them. 60 were selected out of 500.

Top skills recommended for Sykes Business Services Of India Customer Support Executive interview

Insights by AmbitionBox
  • inbound voice process
  • customer support
  • voice process
  • Bpo Voice
  • Domestic BPO
  • Domestic Calling
  • English
  • Inbound Process

Foundever Interview FAQs

How many rounds are there in Foundever Technical Support Executive interview?
Foundever interview process usually has 5 rounds. The most common rounds in the Foundever interview process are Technical, Resume Shortlist and HR.
How to prepare for Foundever Technical Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Foundever. The most common topics and skills that interviewers at Foundever expect are Technical Support, Desktop Support, Troubleshooting, International Voice Process and international call center.
What are the top questions asked in Foundever Technical Support Executive interview?

Some of the top questions asked at the Foundever Technical Support Executive interview -

  1. What is wifi how do connect...read more
  2. Talk any topics about co...read more
  3. Communication ro...read more

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Foundever Technical Support Executive Salary
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Average annual salary

3 Lakhs
₹1.7 L/yr - ₹4.5 L/yr
At par with the average Technical Support Executive Salary in India
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Foundever Technical Support Executive Reviews and Ratings

based on 1.6k reviews

3.7

Rating in categories

 3.7

Skill development

 3.6

Work-Life balance

 3.6

Salary & Benefits

 4.1

Job Security

 3.6

Company culture

 3.3

Promotions/Appraisal

 3.5

Work Satisfaction

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