Standard Chartered Relationship Manager Interview Questions and Answers

Client Relationship Management

• Manage and develop relationships with high-profile clients
• Provide exceptional customer service and financial solutions
• Understand clients' financial needs and aspirations
• Build long-term relationships to grow and protect clients' wealth

Sales and Revenue Generation

• Achieve defined sales targets for new business acquisition
• Capitalize on cross-selling opportunities
• Generate leads and close customer requests
• Manage portfolio to increase share of wallet and revenues

Market Awareness and Strategy

• Keep abreast of market trends and new product offerings
• Conduct client analysis and create sales strategies
• Engage in promotional campaigns and client events
• Utilize customer insights to inform sales and service approaches

Compliance and Risk Management

• Ensure compliance with regulatory requirements and internal policies
• Manage operational risk and maintain a robust control environment
• Conduct client due diligence and monitor compliance standards
• Address and resolve client complaints effectively