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based on 6k Reviews

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Sutherland Global Services Process Associate Interview Questions and Answers

Updated 27 Jun 2024

11 interviews found

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Process Associate Interview Questions

user image Anonymous

posted on 4 Jun 2024

Interview experience
Rating 4
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jun 2023.

3 Interview Rounds

1

Aptitude Test Round

Related to reasoning, Basic aptitude

2

Assignment Round

Grammer, listening, speaking, email writing

3

One-on-one Round (4 Questions)

  • Q1. Self intro, why Sutherland, long-term goals, situational questions
  • Q2. Why Sutherland and from where you have known about this organisation
  • Q3. Short term and long term goals
  • Q4. Are you flexible to work in rotational shifts and why?

Interview Preparation Tips

Interview preparation tips for other job seekers - Self confidence, fluent English.

Top skills recommended for Sutherland Global Services Process Associate interview

Insights by AmbitionBox
  • International Voice Process
  • voice process
  • international bpo
  • AR Calling
  • Communication Skills
  • Customer Service
  • UK Shift
  • bpo

Process Associate Interview Questions

user image Hari haran

posted on 19 Jun 2024

Interview experience
Rating 3
Average
Difficulty level
Easy
Duration
-
Result
Selected Selected

I applied via Walk-in and was interviewed in May 2024.

3 Interview Rounds

1

Assignment Round

About your college days

2

Aptitude Test Round

Basic aptitude and interpersonal skills

3

One-on-one Round (2 Questions)

Top skills recommended for Sutherland Global Services Process Associate interview

Insights by AmbitionBox
  • Non Voice Process
  • UK Process
  • US Healthcare
  • customer support
  • international voice
  • voice support
  • Accounts Receivable
  • Bpo Voice

Process Associate Interview Questions

user image Anonymous

posted on 29 Apr 2024

Interview experience
Rating 3
Average
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
No response

I applied via Walk-in and was interviewed in Mar 2024.

3 Interview Rounds

1

HR Round (2 Questions)

2

Aptitude Test Round

Voice test and mathematical questions and email writing

3

One-on-one Round (2 Questions)

Top skills recommended for Sutherland Global Services Process Associate interview

Insights by AmbitionBox
  • Calling
  • Enrollment
  • IATA
  • Inbound Calls
  • Travel Process
  • US Process
  • Writing Skills
  • amadeus

Sutherland Global Services interview questions for designations

Senior Process Associate

 (2)

Process Associate L1

 (1)

Process Associate Level 1

 (1)

Non Voice Process Associate

 (17)

NON Voice Process

 (14)

Voice Process Executive

 (12)

Voice Process

 (1)

Associate

 (27)

Process Associate Interview Questions

user image Anonymous

posted on 15 Nov 2023

Interview experience
Rating 5
Very good
Difficulty level
Moderate
Duration
More than 8 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Nov 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (4 Questions)

3

HR Round (2 Questions)

Top skills recommended for Sutherland Global Services Process Associate interview

Insights by AmbitionBox
  • email
  • gds
  • international call center
  • Accounting
  • Ap
  • Back Office
  • Benefits
  • Client Satisfaction

Process Associate Interview Questions

user image Anonymous

posted on 28 Mar 2024

Interview experience
Rating 5
Very good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Feb 2024.

1 Interview Round

1

One-on-one Round (1 Question)

Interview Preparation Tips

Interview preparation tips for other job seekers - good

Top skills recommended for Sutherland Global Services Process Associate interview

Insights by AmbitionBox
  • Clinical Data Management
  • Customer Handling
  • Customer Management
  • Customer Relationship
  • Data Entry
  • Domestic BPO
  • English Literature
  • Hr Fresher

Process Associate Interview Questions

user image Anonymous

posted on 15 Mar 2024

Interview experience
Rating 5
Very good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed before Mar 2023.

2 Interview Rounds

1

Group Discussion Round

There was a topic given to me.

2

One-on-one Round (3 Questions)

Interview Preparation Tips

Interview preparation tips for other job seekers - All the best.

Top skills recommended for Sutherland Global Services Process Associate interview

Insights by AmbitionBox
  • International Voice Process
  • voice process
  • international bpo
  • AR Calling
  • Communication Skills
  • Customer Service
  • UK Shift
  • bpo

Process Associate Interview Questions

user image Anonymous

posted on 9 Feb 2024

Interview experience
Rating 3
Average
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Feb 2023.

4 Interview Rounds

1

Aptitude Test Round

Essay about any topic

2

One-on-one Round (1 Question)

3

Typing Test Round (1 Question)

4

One-on-one Round (1 Question)

Top skills recommended for Sutherland Global Services Process Associate interview

Insights by AmbitionBox
  • Non Voice Process
  • UK Process
  • US Healthcare
  • customer support
  • international voice
  • voice support
  • Accounts Receivable
  • Bpo Voice

Process Associate Interview Questions

user image Joseph Muthu

posted on 27 Jun 2024

Interview experience
Rating 2
Bad
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jun 2023.

1 Interview Round

1

One-on-one Round (2 Questions)

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm and it will simple

Top skills recommended for Sutherland Global Services Process Associate interview

Insights by AmbitionBox
  • Calling
  • Enrollment
  • IATA
  • Inbound Calls
  • Travel Process
  • US Process
  • Writing Skills
  • amadeus

Process Associate Interview Questions

user image Anonymous

posted on 6 Mar 2022

I applied via Naukri.com and was interviewed in Oct 2021.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Aptitude Test Round

Berlitz assessment

3

HR Round (5 Questions)

Interview Preparation Tips

Interview preparation tips for other job seekers - Nice work environment. Best place to grow

Top skills recommended for Sutherland Global Services Process Associate interview

Insights by AmbitionBox
  • email
  • gds
  • international call center
  • Accounting
  • Ap
  • Back Office
  • Benefits
  • Client Satisfaction

Process Associate Interview Questions

user image Anonymous

posted on 13 Feb 2022

2 Interview Rounds

1

Aptitude Test Round

Passed

2

HR Round (3 Questions)

Interview Preparation Tips

Interview preparation tips for other job seekers - Night shift Job and need to have typing skill

Top skills recommended for Sutherland Global Services Process Associate interview

Insights by AmbitionBox
  • Clinical Data Management
  • Customer Handling
  • Customer Management
  • Customer Relationship
  • Data Entry
  • Domestic BPO
  • English Literature
  • Hr Fresher

Sutherland Global Services Interview FAQs

How many rounds are there in Sutherland Global Services Process Associate interview?
Sutherland Global Services interview process usually has 2-3 rounds. The most common rounds in the Sutherland Global Services interview process are One-on-one Round, Aptitude Test and HR.
How to prepare for Sutherland Global Services Process Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Sutherland Global Services. The most common topics and skills that interviewers at Sutherland Global Services expect are International Voice Process, voice process, international bpo, AR Calling and Communication Skills.
What are the top questions asked in Sutherland Global Services Process Associate interview?

Some of the top questions asked at the Sutherland Global Services Process Associate interview -

  1. Write down top 5 problems in India tod...read more
  2. Why Sutherland and from where you have known about this organisat...read more
  3. Are you flexible to work in rotational shifts and w...read more
How long is the Sutherland Global Services Process Associate interview process?

The duration of Sutherland Global Services Process Associate interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

Interview Process at Sutherland Global Services Process Associate

based on 8 interviews in last 1 year

2 Interview rounds

  • One-on-one Round 1
  • One-on-one Round 2
View more

Interview experience

Rating 3.8
Good

Difficulty level

Easy 25%
Moderate 75%

Duration

Less than 2 weeks 86%
More than 8 weeks 14%

People are getting interviews through

based on 10 Sutherland Global Services interviews
Walkin
Job Portal
60%
40%
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Sutherland Global Services Process Associate Salary
based on 660 salaries

Average annual salary

3.1 Lakhs
₹1.2 L/yr - ₹5 L/yr
At par with the average Process Associate Salary in India
View more details

Sutherland Global Services Process Associate Reviews and Ratings

based on 123 reviews

3.7

Rating in categories

 3.3

Skill development

 3.5

Work-Life balance

 3.4

Salary & Benefits

 3.5

Job Security

 3.9

Company culture

 2.9

Promotions/Appraisal

 3.6

Work Satisfaction

Explore 123 Reviews and Ratings
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Associate Manager
846 salaries
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₹4.2 L/yr - ₹14 L/yr

Consultant
725 salaries
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₹1.1 L/yr - ₹6.5 L/yr

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