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Teleperformance Verified Tick

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3.6

based on 15.2k Reviews

HQ - Paris, France BPO 10k-50k Employees (India) IT Services & Consulting

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Teleperformance Interview Questions, Process, and Tips

Updated 28 Sep 2023

Top 10 Teleperformance Interview Questions and Answers

Curated by AmbitionBox

1k Teleperformance Interview Experiences

2.8k questions found

Sort by: Popular
user image Rishikesh Kumar

posted on 26 Sep 2023

Interview experience
Rating 5
Very good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Aug 2023.

5 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (5 Questions)

3

HR Round (5 Questions)

4

Aptitude Test Round

Aptitude test is the basic test which will check your basic grammar, reasoning,communication and listening ability.
You can crack the exam easily if you have the basic information about these topics.
The passing mark is 58, that is easily achievable.

5

Behavioral Round (4 Questions)

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm and composed.
Just communication skill matters. If you possess good communication skills, you will crack the interview easily.
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user image Anonymous

posted on 10 Sep 2023

Interview experience
Rating 4
Good
Difficulty level
Moderate
Duration
2-4 weeks
Result
Not Selected

I applied via Referral and was interviewed in Aug 2023.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (1 Question)

  • Q1. Q1.. Tell me about yourself? Q2. What was your last job and what you learned from the role you were carrying out? Q3. What you did last day? Tell in details
3

Aptitude Test Round

There were some common reasoning MCQs for checking presence of mind and quick decision making.

4

One-on-one Round (4 Questions)

  • Q1. Q1. Tell me about yourself? Q2. Why you want to work with us? Q3. What is your favorite hobby and why? Q4. Why you like to play cricket and who's your idle in c...read more
  • Q2. Are you comfortable with rotational shifts?
  • Q3. Are you ok with calling and chat process
  • Q4. When you will join?

Interview Preparation Tips

Interview preparation tips for other job seekers - Tip 1.. Make your resume according to your education, mention work experience if any.
Tip 2.. You must only add the content in your resume about which you can talk for 2 to 5 minutes else practice to talk about what you mentioned.
Tip 3. Don't mention any technical terminology which you are not familiar with.
Tip4. Keep it short and simple.
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Teleperformance interview questions for popular designations

Customer Service Executive

 (99)

Customer Care Executive

 (91)

Customer Service Associate

 (90)

Customer Support Executive

 (41)

Technical Support Executive

 (23)

Analyst

 (18)

Senior Customer Service Executive

 (18)

Team Lead Operations

 (16)

user image Anonymous

posted on 29 Aug 2023

Interview experience
Rating 3
Average
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Jul 2023.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

HR Round (3 Questions)

3

Aptitude Test Round

Pronunciation Test, Typing Speed, AMCAT, Speak about your role model for a few minutes ... etc

4

Technical Round (5 Questions)

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident. Prepare basic questions like Introduction and brief summary of your last weekend/birthday in advance. You can do it easily.
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user image Anonymous

posted on 9 Aug 2023

Interview experience
Rating 4
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Jul 2023.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

HR Round (2 Questions)

  • Q1. Introduce yourself to your last work experience, everyone needs to answer these questions smartly.
  • Q2. To speak on any topic for more than 2 minutes.
3

Aptitude Test Round

Amcet, Varsent test will be there and you need to pass both tests to join the company.

4

Technical Round (4 Questions)

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user image Anonymous

posted on 11 Sep 2023

Interview experience
Rating 5
Very good
Difficulty level
Moderate
Duration
4-6 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Aug 2023.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
2

HR Round (2 Questions)

3

Assignment Round

There was an essay writing test which was of 10 minutes and have to write in 200 to 250 words.

4

One-on-one Round (3 Questions)

  • Q1. Tell me about yourself? What are your hobbies? Why you changed your previous job?
  • Q2. What are your favorite hobbis
  • Q3. Why you want to work with us

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare before you go for interview.
You should read basic organization details and should know a little about your job role for which you are appearing for the interview.
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Jobs at Teleperformance

View all
Hiring For Team Leader Technical Support
Hyderabad/Secunderabad

3-8 Yrs

₹ 4.5-6.5 LPA

Sr. Customer Service Executive
Mumbai

0-5 Yrs

₹ 3-4 LPA

Process Trainer
Hyderabad/Secunderabad

3-8 Yrs

₹ 3-4 LPA

Desktop Support Engineer 2
Mumbai

1-3 Yrs

₹ 1.5-3 LPA

HR Interns - Teleperformance -Bangalore
Bengaluru/Bangalore

Not Disclosed

user image Gowri shankari K

posted on 12 Sep 2023

Interview experience
Rating 5
Very good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant

10 Interview Rounds

1

Technical Round (1 Question)

2

HR Round (1 Question)

3

Aptitude Test Round

There was common reasoning MCQ questions

4

One-on-one Round (3 Questions)

5

training Round (1 Question)

6

Group Discussion Round

Give one topic do the work.

7

Case Study Round

Given case study about knowledge, do the work

8

HR Round (1 Question)

9

HR Round (1 Question)

10

Assignment Round

Given again work. And do the work

Interview Preparation Tips

Topics to prepare for Teleperformance Chat and Email Support Executive interview:
  • Conducting Interviews
  • Chats
Interview preparation tips for other job seekers - This is very good work
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user image Anonymous

posted on 21 Feb 2023

Interview experience
Rating 5
Very good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Jan 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
2

HR Round (1 Question)

3

One-on-one Round (2 Questions)

  • Q1. Tell me about your experience and job responsibilities you had in your previous job?
  • Q2. Why you have choose this company or job profile?

Interview Preparation Tips

Interview preparation tips for other job seekers - To the freshers and to the experienced as well, the first thing I would like to suggest is to get rid of the panic and fear. This can make you freeze even if you have the ability.

To overcome this fear and nervousness , first thing you shoud do is to rehearse the conversation as a mock interview.

Try to keep your thoughts blank and focus to prepare every answer as it should be professionally.

Avoid being casual and be well dressed even if it's a virtual interview, that will surely boost your comfort and confidence .
Keep a clear picture of conversation points in your head so that you will not get confused and speak fluently with a smile.

Be ready for unexpected questions as well but you should have every knowledge related to your past job profile and similarly freshers should have good knowledge of their skills as well their course.

Just take care of these things and you can easily pass any interview.
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Customer Service Executive interview

user image Fly with Tasleem ✈️

posted on 29 Nov 2021

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user image Anonymous

posted on 17 Sep 2023

Interview experience
Rating 2
Bad
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Mar 2023.

7 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Be honest with your years of experience. All information you share will be verified at the time of joining.
View all tips
2

One-on-one Round (1 Question)

3

One-on-one Round (1 Question)

  • Q1. Back to back rounds and unnecessary waiting .
4

One-on-one Round (1 Question)

5

One-on-one Round (1 Question)

6

One-on-one Round (1 Question)

7

Group Discussion Round

We will provide cab facility too ( no cab facility ).no presure ( N numbers of unnecesary pressure .)creating there own rules ,related to salary and many more.whole company environment is nighmare.

Interview Preparation Tips

Interview preparation tips for other job seekers - dont go to this company for god sake ..you will be pissed off due to politics .
and unnecessary salary deduction.
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user image Anonymous

posted on 5 Sep 2023

Interview experience
Rating 5
Very good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Aug 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Avoid using too much corporate jargon in your CV. Sometimes keeping things simple will get your job done.
View all tips
2

HR Round (2 Questions)

3

One-on-one Round (3 Questions)

Interview Preparation Tips

Interview preparation tips for other job seekers - Be specific and clear on the work you have done. Don't cook up stories. Explain the value adds in commercial or remuneration terms.
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Teleperformance Interview FAQs

How many rounds are there in Teleperformance interview?
Teleperformance interview process usually has 2-3 rounds. The most common rounds in the Teleperformance interview process are Resume Shortlist, HR and One-on-one Round.
How to prepare for Teleperformance interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are Customer Service, voice process, customer support, Communication Skills and bpo.
What are the top questions asked in Teleperformance interview?

Some of the top questions asked at the Teleperformance interview -

  1. Situational: If customer gets damaged product and he is saying he want to retur...read more
  2. Q.9 what do you know about BPO or teleperforman...read more
  3. Introduction Explain something in English What is customer care or customer s...read more
What are the most common questions asked in Teleperformance HR round?

The most common HR questions asked in Teleperformance interview are -

  1. What are your salary expectatio...read more
  2. General questi...read more
How long is the Teleperformance interview process?

The duration of Teleperformance interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

Interview Process at Teleperformance

based on 358 interviews in last 1 year

Interview experience

Rating 4
Good
View more

Difficulty level

Easy 39%
Moderate 56%
Hard 5%

Duration

Less than 2 weeks 88%
2-4 weeks 8%
4-6 weeks 3%
6-8 weeks 0%
More than 8 weeks 1%

People are getting interviews through

based on 807 Teleperformance interviews
Job Portal
Walkin
Referral
Recruitment Consultant
Company Website
Campus Placement
26%
25%
16%
8%
5%
1%
19% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.

Teleperformance Reviews and Ratings

based on 15.2k reviews

3.6

Rating in categories

 3.5

Skill development

 3.4

Work-Life balance

 3.2

Salary & Benefits

 3.4

Job Security

 3.4

Company culture

 3.0

Promotions / Appraisal

 3.3

Work Satisfaction

Reviews
Explore 15.2k Reviews and Ratings
Hiring For Team Leader Technical Support
Hyderabad/Secunderabad

3-8 Yrs

₹ 4.5-6.5 LPA

Sr. Customer Service Executive
Mumbai

0-5 Yrs

₹ 3-4 LPA

Process Trainer
Hyderabad/Secunderabad

3-8 Yrs

₹ 3-4 LPA

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