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based on 25.9k Reviews

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Teleperformance Interview Questions, Process, and Tips

Updated 3 Nov 2024

Top Teleperformance Interview Questions and Answers

View all 494 questions

1.6k Teleperformance Interview Experiences

4.6k questions found

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Team Lead Interview Questions

user image Anonymous

posted on 28 Sep 2024

Interview experience
Rating 5
Very good
Difficulty level
Easy
Duration
6-8 weeks
Result
-

I applied via Recruitment Consulltant

2 Interview Rounds

1

One-on-one Round (5 Questions)

  • Q1. What is timing in this job
  • Q2. What rules in this job
  • Q3. How many time in work in this job
  • Q4. How can work in this company
  • Q5. How many employees in this company
2

One-on-one Round (3 Questions)

  • Q1. How many time work in this company
  • Q2. What language in this job
  • Q3. How many experience in this job

Interview Preparation Tips

Topics to prepare for Teleperformance Team Lead interview:
  • Testing
  • Team Management
Interview preparation tips for other job seekers - Whatsapp
Interview experience
Rating 5
Very good
Difficulty level
Easy
Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in May 2024.

4 Interview Rounds

1

Aptitude Test Round

Basic reasoning mathematics English grammer

2

Case Study Round

Topic on customer query related to ordering of his taxi 🚖 he booked through rapido it consumed lot of time in coming to his home

3

Group Discussion Round

Group discussion on any topic related to online marketing disadvantages

4

One-on-one Round (7 Questions)

  • Q1. Questions and answers about family background and documentation
  • Q2. One to one round
  • Q3. Give brief intro about family background
  • Q4. Give brief intro about your studies schooling job experiences etc
  • Q5. Who and all are there in your family what r they doing
  • Q6. Ask about wat ur father do now after retirement
  • Q7. Wat u mean by supplychain

Interview Preparation Tips

Topics to prepare for Teleperformance Customer Care Executive interview:
  • Find out video interviewsYouTube
  • In naukri . Com also intro is gi
  • Given how to start practice as m
Interview preparation tips for other job seekers - Try to achieve csat score upto 90 percent

Get interview-ready with top interview questions

Team Lead Operations Interview Questions

user image Tulsi rajput

posted on 2 Jul 2024

Interview experience
Rating 5
Very good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Aug 2024.

3 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. Tell me about your self
  • Q2. KIPs discussion
2

One-on-one Round (2 Questions)

  • Q1. Attrition and shrinkage explain
  • Q2. Problem solving questions
3

One-on-one Round (2 Questions)

  • Q1. Tell me about your self
  • Q2. Explain BPO KPIs

Interview Preparation Tips

Interview preparation tips for other job seekers - Communication skills checking and knowledge checking of BPO KPIs and TL also.
Interview experience
Rating 5
Very good
Difficulty level
Hard
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Feb 2024.

2 Interview Rounds

1

One-on-one Round (5 Questions)

  • Q1. Tell me something about your self
  • Q2. What is customer support
  • Q3. What do you want to choose, customer support or sales
  • Q4. How you enjoyed your last Sunday
  • Q5. One question will be related tou your hobby
2

HR Round (3 Questions)

  • Q1. What are your salary expectations
  • Q2. Are you ready with night shifts
  • Q3. What you did yesterday

Teleperformance interview questions for popular designations

Customer Care Executive

 (158)

Customer Service Executive

 (142)

Customer Service Associate

 (124)

Customer Support Executive

 (76)

Technical Support Executive

 (36)

Analyst

 (31)

Customer Support Associate

 (26)

Team Lead

 (25)

Interview experience
Rating 3
Average
Difficulty level
Hard
Duration
More than 8 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in May 2024.

5 Interview Rounds

1

Aptitude Test Round

Basic maths reasoning gk english

2

Case Study Round

Any topics related customer had bad experience about taking ride please help me out

3

Group Discussion Round

Any topic like online marketing good or bad

4

Assignment Round

Assignment was given relaled to basic physical or who can do dum sharaad

5

One-on-one Round (5 Questions)

  • Q1. Asking basic family wuestions
  • Q2. Family history wat ur father did
  • Q3. Asking basic questions of wat ur sister do
  • Q4. Is ur sister married
  • Q5. What ur mother do

Interview Preparation Tips

Topics to prepare for Teleperformance Voice Process Customer Care Executive interview:
  • Go through naukri portal YouTube
Interview preparation tips for other job seekers - Please read profile and come no job security in mohali

Business Analyst Interview Questions

user image swayam vijay

posted on 30 Sep 2024

Interview experience
Rating 5
Very good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Aug 2024.

1 Interview Round

1

One-on-one Round (3 Questions)

  • Q1. Roles and responsibilities as Data Analyst on Google products.
  • Q2. Explain some products and projects done.
  • Q3. Questions related to Looker Studio, Google Suites.

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are applying for Business Analyst position in Teleperformance, the first thing they will focus on your Communication skills, confidence, knowledge, etc. Then they will consider other tech skills you have.

Jobs at Teleperformance

View all
Interview experience
Rating 1
Very bad
Difficulty level
Hard
Duration
2-4 weeks
Result
No response

I applied via LinkedIn and was interviewed in Jul 2024.

2 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. Have you lived in Mumbai before
  • Q2. No process related question
2

One-on-one Round (2 Questions)

  • Q1. Was prompted and was here and there in the round
  • Q2. Poor communication

Interview Preparation Tips

Interview preparation tips for other job seekers - It’s a waste of time to be interviewed by people who changes job after every 6 months and they are so called SVP., shameless and waste of time and life.

Customer Service Executive interview

user image Fly with Tasleem ✈️

posted on 29 Nov 2021

Costumer Service Interview Questions

user image Anonymous

posted on 20 May 2024

Interview experience
Rating 5
Very good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Apr 2024.

4 Interview Rounds

1

Aptitude Test Round

Aptitude test take by the hr

2

Technical Round (4 Questions)

  • Q1. Technical questions form hr
  • Q2. Why should we hire you Introduction
  • Q3. What do you known about teleperfomance
  • Q4. How do you handle coustomer
3

Technical Round (1 Question)

  • Q1. Why should we hire you
4

Coding Test Round

The final round is very easy

Interview Preparation Tips

Interview preparation tips for other job seekers - You should focus on your abilities and skills
Interview experience
Rating 3
Average
Difficulty level
-
Duration
-
Result
-

I applied via Referral

3 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Self introduction
  • Q2. Tell me your yesterday routine
2

Technical Round (8 Questions)

  • Q1. Self introduction
  • Q2. Tell me about bihar.
  • Q3. Why you want to join BPO?
  • Q4. What do you understand by BPO?
  • Q5. What is customer service?
  • Q6. How to deal with the angry customer?
  • Q7. Do you need any leave in six months after joining?
  • Q8. Will a sign a bound for a year?
3

Versant round Round (1 Question)

  • Q1. You need to write an email.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident

Teleperformance Interview FAQs

How many rounds are there in Teleperformance interview?
Teleperformance interview process usually has 2-3 rounds. The most common rounds in the Teleperformance interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for Teleperformance interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are Customer Service, voice process, customer support, Communication Skills and international bpo.
What are the top questions asked in Teleperformance interview?

Some of the top questions asked at the Teleperformance interview -

  1. Situational: If customer gets damaged product and he is saying he want to retur...read more
  2. Q.9 what do you know about BPO or teleperforman...read more
  3. Introduction Explain something in English What is customer care or customer s...read more
How long is the Teleperformance interview process?

The duration of Teleperformance interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

Interview Process at Teleperformance

based on 478 interviews in last 1 year

Interview experience

Rating 4.1
Very Good
View more

Explore Interview Questions and Answers for Top Skills at Teleperformance

People are getting interviews through

based on 1.3k Teleperformance interviews
Job Portal
WalkIn
Referral
Recruitment Consultant
Company Website
Campus Placement
26%
25%
16%
6%
5%
2%
20% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.

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Teleperformance Reviews and Ratings

based on 25.9k reviews

3.9

Rating in categories

 3.8

Skill development

 3.7

Work-Life balance

 3.6

Salary & Benefits

 3.7

Job Security

 3.7

Company culture

 3.5

Promotions/Appraisal

 3.7

Work Satisfaction

Explore 25.9k Reviews and Ratings
Sr. Performance Test Engineer

Gurgaon / Gurugram

5-10 Yrs

Not Disclosed

Quality Analyst

Mumbai

1-2 Yrs

₹ 3.5-4.5 LPA

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Gurgaon / Gurugram

6-11 Yrs

₹ 8-10 LPA

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