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TELUS Digital Interview Questions and Answers
28 Interview questions
Kubernetes is an open-source container orchestration platform that automates deployment, scaling, and management of applications.
Master-Slave Architecture: Kubernetes has a master node that manages the cluster and worker nodes that run the applications.
Pods: The smallest deployable units in Kubernetes, which can contain one or more containers, allowing for efficient resource sharing.
Services: Kubernetes abstracts ...
Interceptors in Spring Boot are components that allow pre- and post-processing of requests and responses in the application.
Pre-processing: Interceptors can modify requests before they reach the controller, allowing for tasks like authentication or logging.
Post-processing: After the controller processes a request, interceptors can modify the response before it is sent to the client.
Handler Interceptor: Implement t...
Service Level is a performance metric that measures the percentage of calls answered within a specified time frame in customer service.
Definition: Service Level is typically defined as the percentage of incoming calls answered within a predetermined time, such as 80% of calls answered within 20 seconds.
Example: If a call center receives 100 calls in an hour and answers 80 of them within 20 seconds, the service lev...
Occupancy measures the percentage of time agents are actively engaged with customers versus their total available time.
Occupancy is calculated as (Total Handling Time / Total Available Time) x 100%.
High occupancy rates (e.g., above 85%) can indicate overworked agents, leading to burnout.
Low occupancy rates (e.g., below 70%) may suggest underutilization of resources.
For example, if an agent is available for 8 hours...
What people are saying about TELUS Digital
I remain calm, listen actively, and empathize with the customer to resolve their issues effectively.
Stay calm and composed: For example, if a customer is yelling, I take a deep breath and maintain a steady tone.
Listen actively: I let the customer express their frustrations without interrupting, showing that I value their concerns.
Empathize: I acknowledge their feelings by saying, 'I understand why you're upset; th...
Steps to debug errors in APIs and microservices
Identify the source of the error by checking logs and monitoring tools
Reproduce the error by sending the same request that caused it
Use debugging tools like Postman, cURL, or browser developer tools to inspect requests and responses
Check the code for any logical errors or misconfigurations
Collaborate with developers to understand the code flow and potential issues
Writ...
Data-driven testing in SoapUI involves creating data sources, defining test cases, and executing tests with different data sets.
Create a data source containing test data (e.g. Excel file, database query)
Define test cases in SoapUI and link them to the data source
Execute tests with different data sets to validate functionality
View test results and analyze any failures for each data set
Content moderation is the process of monitoring and reviewing user-generated content to ensure it meets the guidelines and standards set by the platform.
Monitoring user-generated content for inappropriate or harmful material
Removing or flagging content that violates community guidelines
Ensuring a safe and respectful online environment for users
Examples: Removing hate speech, graphic violence, nudity, or spam
Terraform is an open-source infrastructure as code software tool created by HashiCorp.
Used for building, changing, and versioning infrastructure safely and efficiently.
Supports multiple cloud providers such as AWS, Azure, Google Cloud, etc.
Allows defining infrastructure in configuration files using a declarative language.
Bug life cycle is the process of identifying, reporting, fixing, retesting, and closing bugs in software development.
Bug is identified by QA analyst during testing.
Bug is reported to development team.
Development team fixes the bug.
QA analyst retests the bug to verify if it is fixed.
If bug is fixed, it is closed. If not, it goes back to development team.
Examples: Bugzilla, JIRA, Trello
TELUS Digital Interview Experiences
109 interviews found
Anonymous
I appeared for an interview in Feb 2025.
(2 Questions)
- Q1. Questions related to Database, ITIL, Java, SQL, AWS cloud etc.
- Q2. Program in Java, query in SQL
(1 Question)
- Q1. In Depth Questions were asked in Database, Java, Cloud AWS, troubleshooting.
Interview Preparation Tips
Selected
(2 Questions)
- Q1. Explain pipeline you working on your last project
- Ans.
Implemented a CI/CD pipeline using Jenkins and Docker for automated testing and deployment
Utilized Jenkins for continuous integration
Used Docker for containerization of applications
Implemented automated testing scripts using tools like Selenium
Configured deployment pipelines for different environments
- Q2. Explain loop in terraform
- Ans.
Loop in Terraform allows for iterating over a list of resources or configurations.
In Terraform, loops can be achieved using the `count` parameter within a resource block.
The `count` parameter takes an integer value to determine how many instances of the resource should be created.
Example: `resource "aws_instance" "example" { count = 3 ... }` will create 3 instances of AWS EC2 instances.
Interview Preparation Tips
Senior Devops Engineer Interview Questions asked at other Companies
(2 Questions)
- Q1. What is the process for conducting data-driven testing using SoapUI?
- Ans.
Data-driven testing in SoapUI involves creating data sources, defining test cases, and executing tests with different data sets.
Create a data source containing test data (e.g. Excel file, database query)
Define test cases in SoapUI and link them to the data source
Execute tests with different data sets to validate functionality
View test results and analyze any failures for each data set
- Q2. What are the steps to debug errors in APIs and microservices?
- Ans.
Steps to debug errors in APIs and microservices
Identify the source of the error by checking logs and monitoring tools
Reproduce the error by sending the same request that caused it
Use debugging tools like Postman, cURL, or browser developer tools to inspect requests and responses
Check the code for any logical errors or misconfigurations
Collaborate with developers to understand the code flow and potential issues
Write uni...
(1 Question)
- Q1. Can you describe your past company experience?
- Ans.
I have worked at a software company for the past 5 years, specializing in test automation and quality assurance.
Led a team of testers in developing automated test scripts using Selenium
Implemented quality assurance processes to improve software reliability
Collaborated with developers to identify and fix bugs in the code
Performed regression testing on new software releases
Conducted performance testing to optimize softwa...
Senior Software Test Engineer Interview Questions asked at other Companies
I applied via Walk-in and was interviewed in Jul 2024. There were 2 interview rounds.
(2 Questions)
- Q1. Asked questions on html
- Q2. Question on Css and javascript
(1 Question)
- Q1. Question on react
React Js Frontend Developer Interview Questions asked at other Companies
I applied via Referral and was interviewed in May 2024. There were 3 interview rounds.
Total Hours: 90 minutes
(Hackerank)
1. Sort an array of 0s 1s and 2s
2. Given an array of numbers, remove 25% from each element except the minimum element, add sum of all the values subtracted to the minimum element.
(1 Question)
- Q1. Design High Level Design for Instagram. (Subset of instagram features is in scope)
- Ans.
Design a high level design for a subset of Instagram features.
User authentication and profile creation
Photo and video uploading with filters
News feed displaying posts from followed users
Like, comment, and share functionality
Direct messaging between users
(2 Questions)
- Q1. Discussion regarding projects.
- Q2. Cultural fitment related questions.
Skills evaluated in this interview
Software Development Engineer 3 Interview Questions asked at other Companies
(2 Questions)
- Q1. Normal conversation about my last company experience
- Q2. Comfortable in night shift & expectation from this company regarding salary hike and deductions.
(2 Questions)
- Q1. Introduction- Tell me about your self
- Q2. Process Knowledge of Health & Welfare
Interview Preparation Tips
Process Champion Interview Questions asked at other Companies
Pappan Kumar Tiwari
Grammatical errors test
Interview Preparation Tips
Senior Associate Interview Questions asked at other Companies
(2 Questions)
- Q1. What do you see on the tree and explain it
- Ans.
I see a tree with green leaves, brown trunk, and branches extending outward.
Green leaves
Brown trunk
Branches extending outward
- Q2. More on situational
(2 Questions)
- Q1. What is ur strength
- Ans.
My strength lies in my ability to troubleshoot complex technical issues efficiently and effectively.
Strong problem-solving skills
Excellent communication skills to work with cross-functional teams
Ability to prioritize and manage multiple tasks simultaneously
Experience in analyzing logs and identifying root causes
- Q2. What is your weakness
Lots of mock call and situational questions
Interview Preparation Tips
Production Support Analyst Interview Questions asked at other Companies
Selected
I applied via Company Website and was interviewed in Jun 2024. There were 3 interview rounds.
(1 Question)
- Q1. Tell me about yourself
- Ans.
I am a dedicated and experienced Operations CSR lll with a strong background in customer service and problem-solving.
I have over 5 years of experience in customer service roles, including handling escalated customer issues and providing solutions.
I am skilled in managing multiple tasks simultaneously and prioritizing effectively to meet deadlines.
I have a proven track record of improving customer satisfaction ratings a...
Email writing, typing speed test, basic english grammar test
(1 Question)
- Q1. Discussion on job role and pervious experience
SAS basic Programming questions
(1 Question)
- Q1. What questions can arise based on the projects mentioned in your resume?
- Ans.
Questions can arise about data sources, methodologies, insights gained, and impact of projects mentioned in resume.
Data sources used in the projects
Methodologies employed for data analysis
Insights gained from the analysis
Impact of the projects on decision-making or outcomes
Data Analyst Interview Questions asked at other Companies
TELUS Digital Interview FAQs
Some of the top questions asked at the TELUS Digital interview -
The duration of TELUS Digital interview process can vary, but typically it takes about less than 2 weeks to complete.
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TELUS Digital Interviews By Designations
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TELUS Digital Reviews and Ratings
based on 1.4k reviews
Rating in categories
|
Module Lead
465
salaries
|  ₹8 L/yr - ₹30.8 L/yr |
|
Senior Software Engineer
251
salaries
| ₹8 L/yr - ₹30 L/yr |
|
Senior Application Developer
238
salaries
| ₹9 L/yr - ₹29 L/yr |
|
Team Lead
222
salaries
| ₹5.6 L/yr - ₹22.3 L/yr |
|
Softwaretest Engineer
211
salaries
| ₹3.2 L/yr - ₹14 L/yr |
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