6 91 Springboard Business Hub Jobs
Senior Community Manager
91 Springboard Business Hub
posted 4d ago
Flexible timing
Key skills for the job
Senior Community Manager
Group Company: 91 Springboard Business Hub Private Limited
Designation: Senior Community Manager
Office Location: Pune Maharashtra
Position description:
PURPOSE:
Responsible for the routine activities and operations for the assigned members of the Hub with key focus on managing complex member relationships, maximizing customer satisfaction while upholding the Service Brand. Act as first point of Contact for all member requirements, concerns, servicing and billing. Influence member retention and expansion by member customer delight through various touch-points. Key person to deliver on ground member experience and facilitate allied activities like facilitate customization activities, onboarding or offboarding of members, member engagement activities.
KEY STAKEHOLDER NETWORK (Internal and external):
MINIMUM REQUIREMENTS (Requirements to fit into this role):
A. Technical
B. Behavioral
AREAS OF RESPONSIBILITY:
A. Strategic & Planning Responsibilities
B. Financial & Control Responsibilities
C. Functional Responsibilities
D. People Responsibilities
Primary Responsibilities:
Employment Type: Full Time, Permanent
Read full job description2-5 Yrs
Pune
Hospitality Management, Operations Management, Customer Relationship +2 more
0-4 Yrs
Gurgaon / Gurugram
Client Relationship Management, Client Servicing
0-5 Yrs
Bangalore / Bengaluru
Customer Retention, Customer Engagement
0-5 Yrs
₹ 1 - 4L/yr
Noida
Salesforce, Inside Sales, Cold Calling +1 more
0-5 Yrs
Bangalore / Bengaluru
Hospitality, Client Servicing, Guest Relations