IT Officer

Responsibilities

Desktop Support:

* Install, configure, and troubleshoot desktop operating systems (Windows, macOS, Linux) and software applications.

* Provide end-user support for hardware issues (PCs, laptops, printers).

* Perform routine maintenance and updates on desktop systems.

* Resolve software and hardware-related issues remotely or on-site.

Network Support:

Manage and troubleshoot network devices (routers, switches, firewalls).

Configure and maintain network protocols (TCP/IP, DHCP, DNS).

Ensure stable network connectivity and perform diagnostics on LAN/WAN.

Implement network security measures (VPN, firewalls, Wi-Fi).

Security & Backup:

Implement and maintain security measures on desktop systems (antivirus, firewall, encryption).

Ensure data backup and recovery procedures are followed.

Technical Skills: Strong knowledge of Windows, macOS, and Linux OS, hardware troubleshooting, network protocols (TCP/IP, DNS, DHCP), and basic network devices (routers, switches).

Key Attributes: Strong problem-solving, communication, and customer service skills; attention to detail; ability to manage time and prioritize tasks.

Location- Ho Sion, Mumbai