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25922 Accenture Jobs

Application Support Engineer

5-7 years

Bangalore / Bengaluru

1 vacancy

Application Support Engineer

Accenture

posted 30d ago

Job Role Insights

Flexible timing

Job Description


Project Role :
Application Support Engineer


Project Role Description :
Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :IBM WebSphere MQ

Good to have skills :
NA
Minimum 5 year(s) of experience is required

Educational Qualification :
Graduate
Summary:As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of applications and resolving any technical issues that may arise. Your expertise in IBM WebSphere MQ and your problem-solving skills will be essential in maintaining the stability and reliability of our systems.
Roles & Responsibilities:
  • Expected to be an SME, collaborate and manage the team to perform.
  • Responsible for team decisions.
  • Engage with multiple teams and contribute on key decisions.
  • Provide solutions to problems for their immediate team and across multiple teams.
  • Ensure timely resolution of application issues.
  • Perform root cause analysis for recurring issues and implement preventive measures.
  • Collaborate with development teams to troubleshoot and resolve complex technical issues.
  • Conduct regular system audits to identify potential vulnerabilities and recommend improvements. Professional & Technical Skills:
  • Must To Have Skills:Proficiency in IBM WebSphere MQ.
  • Experience in troubleshooting and resolving application issues.
  • Strong knowledge of application support methodologies and best practices.
  • Excellent problem-solving and analytical skills.
  • Good To Have Skills:Experience with cloud technologies such as AWS or Azure. Additional Information:
  • The candidate should have a minimum of 5 years of experience in IBM WebSphere MQ.
  • This position is based at our Bengaluru office.
  • A Graduate degree is required.QualificationGraduate

  • Employment Type: Full Time, Permanent

    Functional Areas: IT Hardware & Telecom

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