Customer Contact Comms Associate

Skill required: Customer Operations - Voice - Travel & Expense Processing

Designation: Customer Contact Comms Associate

Qualifications:Any Graduation

Years of Experience:1 to 3 years


What would you do?
"You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.
Customer Operations - Voice - Help desk role - ticket resolution
In this role, you will be required to oversee the day-to-day administration of the company's travel and business expense reimbursement program. You will serve as the company's primary contact with both travel and expense reimbursement. You will be the authority for all expense reporting submissions ensuring company policies and procedures are followed while making expense report audit decisions and serve as the main point of contact for all travel, expense and travel credit card questions. You will deliver excellent technical and non-technical support for T&E related processes and system solutions."

What are we looking for?
"Looking for candidate with relevant experience in HRO.

English.

Communication Skill

Adaptivity

Que Management"
Roles and Responsibilities: "

In this role you are required to solve routine problems, largely through precedent and referral to general guidelines

Your expected interactions are within your own team and direct supervisor

You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments

The decisions that you make would impact your own work

You will be an individual contributor as a part of a team, with a predetermined, focused scope of work

Please note that this role may require you to work in rotational shifts
"

Qualifications

Any Graduation